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963 Topics
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BenG-AutomoxAutomox Employee
asked in Product Updates
The Automox Worklet Development Kit is LIVE NOW!

Y’all may have seen the teaser published a few weeks ago (don’t forget to check it out). Well, the time has come. We are proud to announce the Worklet Development Kit is now live! Start using today and check out what’s available by visiting our documentation! Customers with a subscription that allows use of Custom Worklet and Required Software policies have access right now! What is the Worklet Development Kit?The Worklet Development Kit (WDK) is a ready-to-use toolset that simplifies worklet creation by offering pre-made functions and commands that make building, scaling, and executing worklets easier, faster, and aligned with Automox worklet development best practice. What do I need to do to get started?All you need is a supporting plan for Required Software and Custom Worklet policies then you are all set. That’s it. What is supported today?Windows (Powershell) is the first to get released, but we will quickly follow up with macOS and Linux (bash) support in the coming weeks! Now fo

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11 months ago
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pgajwinstonRookie
asked in Using Automox
Filter on critical severity - Not working

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or High patches, where it fails to load any devices.    We have a major patch window coming up on Saturday, and not having this available will mean that we need to manually verify patching on the majority of our servers, which is not acceptable. Is anyone else seeing this or is this local to our Automox console?

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11 months ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates
New AXU Courses: FixNow for Worklets and Patch Policy Management

Hi Ottomators! Do you want to learn how to level up your Worklet game with FixNow? Our new course, FixNow for Worklets, walks you through everything you need to know in under five minutes!  AXU also has a newly updated course, Patch Policy Management. This is a 15-minute course that digs into the features and functionalities of Automox policies. Let us know if you have any other course requests!

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Shereen-Automox
11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Another Round: Third-Party Support Additions and Coming Soon!

“Great thoughts speak only to the thoughtful mind, but great actions speak to all mankind.”- Theodore Roosevelt (whose birthday is today, 10/27) This is a great theme to segue into Automox’s third-party support! With our industry-leading third-party support, you have the ability to take quick, automated action across your endpoints and lower your organization’s overall risk (instead of toiling with other solutions that often require organizing, categorizing, and prioritizing vulnerability data). We’re excited to announce that Automox now supports patching for the following third-party applications:  Altova MapForce Professional 2023, 2021 R2, 2020, 2020 R2 Windows Double Commander macOS Wondershare UniConverter 14 Windows/macOS  And, the following titles are in progress and coming soon*:  Autodesk Desktop Connector Windows Bluebeam OCR Windows Bluebeam Revu Windows DYMO Label Windows/ma

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Gina
11 months ago
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NvlddmkmRookie
posted in Using Automox
Feature Request: Better Schedule Granularity

I understand Automox is meant to be streamlined/simplistic; however, the scheduling system, in my opinion, is too simple and should offer more granularity.  An example being, if I want to exclude patching the entire week of Patch Tuesday - this is not feasible with the current calendar because it goes off the date of the week, not the day of the week.  So if I excluded week 2, that could start on a Monday, a Thursday, etc.I understand we can use advanced patch policies to use offsets for patch age, but that makes scheduling ironically overly complicated. A seemingly simple fix would be to add optional CRON expressions.  I see many platforms doing this, allow basic calendaring with a checkbox to utilize CRON if you want to implement a more advanced schedule.

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11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Automatically identify, and remediate vulnerabilities (before your morning coffee) with our AVR enhancements!

Automox’s end-to-end vulnerability remediation solution, Automated Vulnerability Remediation (AVR), has undergone several enhancements that provide a more intuitive experience while also enriching the data that is available in this feature to futher enable you to prioritize your remediations. The updates, include: Patchable vulnerabilities are now grouped by severity package, and are inclusive of all related CVEs, for straightforward remediation. Also, with newly added filters and search capabilities, you’ll have a crystal clear picture of your organization’s vulnerabilities to take action on  We’ve added leading third-party applications and their severity coverage. Now you can quickly prioritize third-party vulnerabilities by severity and remediate the most critical exposures in real time for these leading vendor applications:  Adobe Acrobat/Reader Adobe AIR Foxit Reader Google Chrome Microsoft Edge Mozilla Firefox Oracle Java We’ve also cut through the complexity of sourcing t

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Gina
11 months ago
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cbielawskiRookie
asked in Using Automox
Same patch being installed daily

We are using a patch all except policy for all of our desktops this runs daily at 10:30am.  It has been working great the first month we were using Automox but now it seems to be installing the same update daily with no errors.  It wouldn’t be such a problem however it causes a reboot prompt everyday now at 10:30.  I’ve looked through the reports and I am not seeing any errors.  Even for those who have rebooted it still prompts a reboot daily. Any thoughts or ideas? 

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11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Update: Third-Party Support Additions and More on the Way!

We’re excited to announce that Automox now supports patching for the following third-party applications:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Microsoft ASP.NET Core Runtime 6.0 Windows Oracle Java SE 17, 20 Windows/macOS  And, the following titles are in progress and coming soon*:  Altova MapForce Professional 2023, 2022 R2, 2020, 2020 R2 Windows Double Commander macOS DYMO Label Windows/macOS Epson Easy Interactive Tools Windows/macOS Wondershare UniConverter 13, 14 Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox canno

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Gina
11 months ago
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SophiaAXCommunity Manager
posted in Product Updates
Earn your bragging rights with new Automox University Certificates!

Live today in Automox University, you have the opportunity to demonstrate your mastery of the Getting Started series by passing our Level 1 Essentials Assessment and obtaining your certificate! Bragging is encouraged by posting your well-deserved badge on both Linkedin and in the Automox Community (Yay category). Here’s how to add your certificate to your LinkedIn profile so your connections can see it! You can share your certificate in a LinkedIn post after following those steps. Make sure to tag us so we can celebrate with you. Finally, we would love to recognize your accomplishments with some sweet, sweet Automox swag. The first 20 people who pass the assessment, share their Certificate on LinkedIn, AND post it here in the Automox Community in the Yay category will receive a snazzy swag pack!  Happy learning and earning! 

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11 months ago
jbh
jbhPro
posted in API & Integrations
Any chance Automox is going to create a Terraform provider?

We already use the Automox API quite a bit, but it would be nice to have an Automox provider for Terraform.  Any chance of that happening anytime soon?

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11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Update: Third-Party Support Additions with More on the Way!

Friday the 13th…the movie came out in 1980 and I still cannot watch the entire thing as an adult. But you know what is scarier? Bad actors trying to exploit endpoints. Now those are some real frightening jerks trying to mess with everyone’s sleep. With that in mind, Automox is continuously giving your more capabilities to fight bad actors, including support for more third-party titles! We’re excited to announce that Automox now supports patching for the following third-party applications:  DisplayFusion by Binary Fortress Windows Pidgin Windows  And, the following titles are in progress and coming soon*:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Altova MapForce Professional 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Double Commander MacOS D

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Gina
11 months ago
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BenG-AutomoxAutomox Employee
posted in Product Updates
Coming Soon: Worklet Functions Developed by Automox!

Are you tired of copying the same code across your worklets, often reinventing the wheel and not seeing the consistent results you desire? Automox has a solution for you.  We have been hard at work to provide Automox-developed, transparently-delivered, and reusable functions that can be used directly in your worklets:Code Reuse: Designed to be reused across worklets, saving valuable time and reducing the chance for errors and inconsistencyStandardized Excellence: Built around industry standards and best practices, ensuring easy integration with worklets and target OS’. You get seamless development.Accelerated Performance: Our team of experts are developing these functions optimized for speed, reliability and efficiency, supercharging your development process.Boost Productivity: By streamlining your development, you’ll have more time to focus on what truly matters - Secure, reliable, and predictable outcomes. Curious to learn more?Importing or pre-loading these functions will not be nec

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11 months ago
jack.smith
jack.smithAll Star
asked in Using Automox
Automox Agent Blank Details

I’m curious if anyone else has run into this and has a solution. The device details page remains blank on 1% of agents ~765 total workstations.Running locally: Get-WmiObject Win32_ComputerSystem shows error “get-wmiobject : Invalid class "Win32_ComputerSystem" winmgmt /verifyrepository shows WMI repository is consistent  

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jack.smith
11 months ago
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jklimczak_TWCNovice
posted in Using Automox
Custom Fields

It would be advantageous to have the capability to generate a customized field for each device and associate a worklet to retrieve specific data for that device.For instance, this could be utilized for retrieving warranty information, checking the existence of a registry key, or gathering custom file details.

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11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Update: Newly Added Third-Party Titles and Coming Soon!

Today is National Badger Day (who knew!). In honor of that day, I’ve updated my Avatar to a picture of a badger our neighbor rescued earlier this year thinking it was a ferret. Thankfully, the neighbor quickly realized what its true identity was and he/she was taken to a wildlife rescue. Now onto what we are here for….third-party updates!We’re excited to announce that Automox now supports patching for the following third-party apps: Arduino IDE macOS Bloomberg Terminal Windows Microsoft ODBC Driver for SQL Server 18 Windows Microsoft OLE DB Driver 19 for SQL Server  Windows Microsoft Visual Studio Build Tools 2019  Windows Microsoft Visual Studio Build Tools 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Enterprise 2019 Windows Microsoft Visual Studio Enterprise 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC W

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Gina
1 year ago
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adambRookie
asked in Using Automox
Total Devices through API

Is there a way to get a count of total devices through the API without getting all devices through the servers endpoint?

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SRC
1 year ago
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charlesdevisRookie
asked in Using Automox
Has anyone successfully deployed Edge Computing solutions with Automox?

Hello Forum Members,I hope this message finds you all well. I am reaching out to the community today with a specific inquiry regarding the deployment of Edge Computing solutions in conjunction with Automox. I'm eager to learn from your experiences and gather insights into the feasibility and best practices for such implementations.To provide a bit of context, my organization is actively exploring the integration of edge computing into our IT infrastructure to enhance our operational efficiency and reduce latency for critical applications. We have been long-time users of Automox for managing our endpoints, and we believe that combining these two technologies could be a powerful solution.I am keen to hear about your real-world experiences and any lessons learned from your deployments. Your insights will be immensely valuable to us as we embark on this journey.Feel free to share your stories, tips, or any resources that you believe would be helpful in our exploration of this integration.

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1 year ago
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ivicavRookie
asked in Using Automox
Agent instalaltion automation

Hi, I am trying to install automox agent automatically using Puppet. Issue is I have no way to check if agent is registered properly on automox, so every time puppet agent is starting deregistration and registration again. I tried to use agent to show me a group that node belongs, but there is no way to do it. I looked at API doc but I do not see a way to pull to which group node belongs.  Is there any way to check from node itself if agent is already registered or not?

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1 year ago
Gina
GinaAutomox Employee
posted in Product Updates
End of Sept Update: Third-Party Supported Titles Coming Soon!

We’ve hit a milestone! Automox now has over 400 supported third-party titles!We’re also excited to announce that Automox has the following third-party titles in progress and coming soon*:  Arduino IDE Windows/macOS Bloomberg Terminal Windows Microsoft Visual Studio Build Tools 2019  Windows Microsoft Visual Studio Build Tools 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Enterprise 2019   Microsoft Visual Studio Enterprise 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Professional 2019 Windows Microsoft Visual Studio Professional 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are stil

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Gina
1 year ago
S
SophiaAXCommunity Manager
posted in Product Updates
New Otto Comic 👀 | Zero-Hour in the Dead of Night

The team at Automox collaborated to created this awesomeness and depict just how EASY and FAST it is to use Otto AI! Faster than a speeding bullet, Otto's always just a click away! Fend off the scariest villains with Otto AI, the AI Super Scripter!

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S
1 year ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Round-up: Third-Party Support Additions and Coming Soon!

September has been a busy month so far for our third-party test engineers and we’re excited to announce that Automox now supports patching for the following third-party applications:  Druva inSync Windows/macOS Leaklog by Slovak Association Windows/macOS Microsoft Visual Studio Code Windows/macOS Microsoft OLE DB Driver 18 for SQL Server  Windows Obsidian macOS PictoBlox macOS  And, the following titles are in progress and coming soon*:  DisplayFusion Windows Microsoft Visual Studio Professional 2022 -  Spring 2023, 2022 LTSC & Fall 2022, 2021 LTSC Windows OpenSSL by Shining Light Productions Windows OpenSSL Light by Shining Light Productions Windows  As always, our third-party support catalog is available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Autom

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Gina
1 year ago
K
Karolina HalaRookie
asked in Using Automox
Black screen on the servers

I’m not sure if this is Automox related but our company keeps having a black screen issue. It looks like the update is downloaded and the server is looking a reboot but if we don’t reboot the server I’ll will just sit on a black screen and we can’t login to it- this is causing issues because some applications won’t run. In this situation we need to use nutanix to reset the servers and it does install the updates then.Have you heard about this issue before? What is the fix for it if a policy which is supposed to reboot servers over weekend doesn’t work? 

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1 year ago
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Nick SRookie
asked in Using Automox
OOB Web Browser Update Policy Installing CUs?

When we first implemented Automox we created the suggested “Keep browsers up-to-date” policy available on the console’s front page. I recently saw this installed KB5030216 overnight on a few VMs with the policy applied. Has anyone else seen this behavior? Is this because “Everything Microsoft Edge” is included in the policy?

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1 year ago
Tony-Automox
Tony-AutomoxAutomox Employee
posted in API & Integrations
Use API to Pull Software Inventory for Every Computer in an Organization

Using the standard API call for software packages installed will just give you software installed on a single device referenced by the server ID#. This script will give you software packages installed on every device in an organization referenced by the computer names. By altering the script you can add additional fields - but make sure the Set-Content line reflects all of the fields you add to the Select-Object part of the last line of the script. You’ll also want the Set-Content line to have the fields in the same order as the Select-Object. Available fields can be found here from the Response tab:https://developer.automox.com/openapi/axconsole/operation/getDevicePackages/ View the script on GitHub You can also modify it to do things like not show Windows updates & hotfixes by altering the Where-Object part of the last line of the script. For example:Where-Object {$.installed -EQ $true -and $.repo -notlike “Windows*”}  You’ll need to set the following before running the script:  

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1 year ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates
New AXU Courses: Automated Vulnerability Remediation and Using Worklets for Linux

Hi Automox Community! Ready for a joke?Why did the computer enroll in the Automox University course?Because it wanted to learn how to 'Ctrl+Alt+Defend' against vulnerabilities! 😉Jokes aside, Automox University (AXU) has two new awesome courses for you to dig into!Learn how to automate vulnerability remediation with Automox and Rapid7. Enroll in the Automated Vulnerability Remediation (AVR) course to learn everything you need to know about AVR from set-up to management, or watch the video for a walkthrough of this power feature.Automated Vulnerability Remediation Course Automated Vulnerability Remediation Video WalkthroughStart using Worklets to optimize your Linux devices. The Worklets for Linux Course takes you through executing our most popular Linux Worklets from start to finish so that you can put them into action. Stand-alone tutorials are available for you, too!Using Worklets for Linux Course Worklet Tutorial | Linux - Forensics - Get Reboot History Worklet Tutorial | Set SSH Ti

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M
1 year ago
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