In our Automox environment we’ve noticed an increase in users reporting updates on Windows devices taking a very long time to progress before eventually failing with error message "Something didnt go as planned. No need to worry - undoing changes. Please keep your computer on."
The whole process seems to take about 30-45 minutes, and there were no errors listed in the effected devices activity logs. Has anyone else noticed this behaviour?
Question
Automox updates failing upon restart
Hi Andrew,
This sounds like you would benefit from engaging with our support engineers to troubleshoot and resolve. I would encourage you to open a support request via our Help Center.
Our team will we working at a reduced capacity over the week of Christmas, so I’d urge you to submit this today for faster assistance.
Cheers,
Brandon
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