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Through this partnership, Automox customers will gain access to Splashtop’s industry-leading remote control technology, trusted by millions of users worldwide for its efficiency, reliability, and security. By integrating Splashtop’s best-in-class remote control into Automox’s autonomous endpoint management platform, IT teams can expect faster issue resolution, improved user experiences, and a unified approach to device management and support.🗓️ The joint solution will be made available to Automox customers early next year!Learn more about the strategic partnership here! 

Hi, After following this documentation, as well as enabling and configuring the “Enable Apple Silicon Patching” worklet (with the correct admin credentials) I have been unsuccessful in my attempts to remediate the `_automoxserviceaccount` SecureToken authorization.First I tried sudo /usr/local/bin/amagent --adminuser '<admin_username>' --adminpass '<admin_password>' but received: ENABLE Automox service account given account not found  I tried this remotely (via mdm) and locally, same result. I confirmed that _automoxserviceaccount exists at /Local/Users/_automoxserviceaccount The admin user has SecureToken enabled Then I tried the supplied automox worklet “Enable Apple Silicon Patching” I supplied the same valid as variables in the worklet: SECURE_TOKEN_ACCOUNT="_automoxserviceaccount" SECURE_TOKEN_ADMIN_USER="<Admin user>" SECURE_TOKEN_ADMIN_PASSWORD="<Admin Password>" This did not use the supplied creds and instead prompted the logged in user to en

Hi all, We are having an issue whereby our Office 365 updates are forcing apps to close and restart. This is happening to some VIP users and as a result they are complaining to IT about applications closing on them. Whilst this mostly recovers, the disruption whilst working is not ideal and it also doesn’t recover things like Mimecast searches (within Outlook via the addin).  We would therefore like to approach this with a separate worklet or update policy to update just Office365.  Does anybody have any recommendations on this one? Perhaps a Worklet whereby I can trigger a notification that the application will update in X minutes, and provide a user-friendly warning to the user (if it detects that the office apps are open). Alternatively, if we can update but not restart the app, and then apply the changes on the next restart of the apps (or device) that would be ideal.  Thanks in advance! 

Does anyone have a worklet to install Winget (Windows Package Manager)

Quick rundown of this month’s biggest vulnerabilities and signs of exploit to keep an eye on as you patch. CVE-2025-59489 Arbitrary code execution in Unity runtimeImpacts Unity 2017.1+ across Windows, macOS, and Android. Attackers can execute arbitrary code before app defenses load — this includes apps built on Unity like kiosks, training tools, or VR software.Signs of exploit:Unity-based apps crashing or failing to launch unexpectedly Unknown .dll or .so files appearing in Unity directories Logs showing suspicious launch arguments (e.g., -xrsdk-pre-init-library)CVE-2024-53139 Windows Hello security feature bypass vulnerabilityAn attacker with local admin privileges can tamper with stored biometric data and impersonate another user if Enhanced Sign-in Security isn’t turned on.Signs of exploit:New or altered biometric enrollments with no authorized change Unexpected biometric sign-ins in authentication logs Systems using Windows Hello without Enhanced Sign-in Security enabledCVE-2024-53

Morning, events have transpired that we need to move half of our devices in one Automox account to a new one.Is there an easy way to do this? I’d rather not have to go round and uninstall and reinstall Automox with the new key. I saw a similar ticket that had a script but it doesn’t seem to be accessible now.Thanks,F_IT

I want to deploy the Windows App.  I have downloaded the .msix https://apps.microsoft.com/detail/9N1F85V9T8BN?hl=en-us&gl=US&ocid=pdpshare I am copying it to C:\Installs using this command - Copy-Item "Windows_App_2.0.704.0_X64_msix_en-US.msix" "C:\Installs\Windows_App_2.0.704.0_X64_msix_en-US.msix" -ForceThat works fine but I can’t get it to install using Add-AppPackage with this command - Add-AppPackage -Path "C:\Installs\Windows_App_2.0.704.0_X64_msix_en-US.msix"Does anyone have any idea how I can have Automox install this .msix? Thanks!

HiyaI am having no luck uninstalling Copilot via Worklets. Neither the Office365 or Windows app. Has anyone been able to, and if so, what Worklet did you use? What is the secret?!Thanks [removed by moderator]

Hi Community,Have you explored the new Vulnerability Remediation course in Automox University yet? Let’s put your skills to the test with a quick challenge! ⚡️ Scenario:Your latest vulnerability scan identifies several devices impacted by the configuration-based vulnerability Sweet32. What’s next? How would you identify, remediate, and verify remediation for that vulnerability using Automox? 💡 Want a step-by-step walkthrough that will help you remediate vulnerabilities?AXU’s newest course covers the full workflow — from importing scan data to executing remediation strategies.🎓 Enroll now in Remediating Vulnerabilities with Automox and let us know your thoughts!

Hi Automox Community,We’ve recently started integrating edge computing environments into our infrastructure primarily for retail locations and remote branches. Automox has been performing well in our core setup, and now we’re excited to extend its automation and security advantages to our decentralized edge computing environments.I’d love to hear from anyone who has experience managing patching and policy automation for edge devices using Automox. Are there specific best practices you follow for scheduling, bandwidth usage, or handling limited connectivity?So far, the flexibility of Automox policies has made initial deployments smooth, and I’m optimistic about scaling further. Any tips or lessons from real-world edge use cases would be much appreciated especially around performance, security hardening, and group structuring.Thanks in advance and looking forward to contributing more as we go deeper with this!

Upcoming Live Learning EventsDon’t miss these live opportunities to connect with our team and get valuable insights:October 7th @ 10 AM CST - Automox Office Hours October 8th @ 11 AM CST - Workshop: Patch Smarter, Not Harder October 14th @ 10 AM CST - Automox Office Hours October 15th @ 11 AM CST - Workshop: Worklet Automation Execution Lab October 21st @ 10 AM CST - Automox Office Hours October 22nd @ 11 AM CST - Workshop: Simple Software Deployment (Required Software) October 23rd @ 10 AM CST - Expert Insights October 28th @ 10 AM CST - Automox Office HoursStay tuned for more updates next month!