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Douglas_CNovice

Automox

Automox Prompts for Reboot after User Reboots Manually

Hi! Not sure if this is a “you’re doing it wrong” or a “this is how it works” or an actual problem, so hopefully you can help me out. We have our policy set to install updates in the background at 3pm on Monday, Wednesday and Thursday - we figure this gives time for them to install and update and finish up close enough to 5pm that restarting (or leaving the PC running overnight) isn’t a huge imposition on our users. One thing I have noticed, and had a user notice today, is that if you postpone Automox’s restart request, but shut down\restart yourself later (e.g. the other week I used Windows’ Update and Shut Down option it gave me on the Start menu and did this), Automox will prompt for a restart once Windows is loaded again which seems redundant given that we’ve just restarted. Is this intended behaviour, or is Automox only keeping track of restarts when it does them? I know Windows cheats with restarts if you use the Shut Down command and does a weird hybrid shut down\hibernate thing

3 hours ago

marcRookie

Community Worklets

Anonymous

Product Updates

Agent 39 Release Notes

Release OverviewAgent 1.0.39 is a minor release that addresses multiple issues.This release is for all supported Windows, Mac and Linux operating systems. Changes / New FeaturesIncreased password complexity for Automox Service AccountNote: see below for additional details. Bug FixesThe amagent directory is not removed after agent uninstall on Windows Multiple agent processes causing high CPU usage Notifications user responses are lost on agent restart Agent service disconnects when Linux devices sleep or STOMP connection is severed and does not reconnect Windows Agent build for version 1.0.38 shows version 1.0.37 on executable file properties Automox Service Account Change Details Enabled by default for agent versions 1.0.39+ Password Complexity Rules Minimum password Length: 32 Password must contain at least one letter and one number New for Agent 1.0.39: Password cannot contain repeating, ascending, and descending character sequences New for Agent 1.0.39: Minimum number of co

10 days ago

tonyRookie

API & Integrations

Use API to Determine if a Certain Software is Installed on All Devices

This was originally written for a customer that wanted to see if every system in their environment had Sophos Antivirus installed or not - and what version if they did. $apiKey = 'YOUR_API_KEY' - in your console, go to Settings->API and select the API key. Note that the API key is per admin user, so you and another admin in your console will have different API keys. $orgID = 'YOUR_ORG_ID' - put in your Org ID which can be found by looking at the URL on the dashboard and selecting the value after the “?o=”: [https://console.automox.com/dashboard?o=1234]. In this example the Org ID is 1234. $appInstalled = 'APPLICATION' - put the name of the application as it is listed in the software section of a device’s page that has it installed. $filepath - The save location and file name for the .csv file generated. Here’s a sample output checking for Microsoft Edge Chromium: $apiKey = 'YOUR_API_KEY' $orgID = 'YOUR_ORG_ID' $appInstalled = 'Microsoft Edge' $filepath = 'C:\Temp\AppInstalled.

12 days ago

Nic-AutomoxFormer Automox Employee

Community Worklets

Deploy CrowdStrike on Windows

This is to deploy the CrowdStrike Windows agent in your environment. You’ll need the CrowdStrike installer, WindowsSensor.exe, which you can download from your CrowdStrike console. You’ll also need your Customer ID from the console. Remediation code: .\WindowsSensor.exe /install /quiet /norestart CID=<checksummed customer ID> Upload the WindowsSensor.exe file to the worklet, and put your CID in the CID flag section. If you have any issues getting the installer to work, you can add the flag ProvNoWait=1 which skips the requirement for the agent to make contact with the CrowdStrike console within 10 minutes, after which time the agent removes itself if it fails to make contact. Note that installing CrowdStrike over the top of another AV requires some extra steps as detailed in this article: crowdstrike.com – 22 Aug 19 How to Replace Symantec with CrowdStrike Learn how how quick and easy it is to replace Symantec with CrowdStrike to get better prote

13 days ago

LaurenH-AutomoxAutomox Employee

Webinars & Live Events

Need an Automox refresher or have questions for our Solutions Engineer? Live Weekly Demo starts in 15!

14 days ago

LaurenH-AutomoxAutomox Employee

Webinars & Live Events

Planning to attend the educational series tomorrow?

Automox hosts an educational series every month to dive into the latest trends and discussions for IT & SecOps. On July 27, Mike Rothman, General Manager of Techstrong, drives this discussion. With a panel of field experts, he provides the insights you need to improve communication and automate workflows for your IT and SecOps teams. You can register here. After, you can choose which breakout session you’d like to join for a live Q&A -- Breaking barriers to get the automation you need or Low-code/no-code automation beyond IT & SecOps Teams. If you can’t join, register anyway and we’ll send you the recordings.

15 days ago

marcRookie

Community Worklets

Avoiding desktop icon creation

When software is updated, it often results in unwanted icons being added to the desktop. Is there any way to avoid this?

13 hours ago

phil.meadowsRookie

Security News

Change the UI for Windows updates

21 hours ago

mbailey218Rookie

Community Worklets

What determines if the Remediation Code is executed?

2 days ago

mbailey218Rookie

Community Worklets

Install BeyondTrust Jump Client

8 days ago

LaurenH-AutomoxAutomox Employee

Webinars & Live Events

Need an Automox refresher or have questions for our Solutions Engineer? Live Weekly Demo starts in 15!

14 days ago

LaurenH-AutomoxAutomox Employee

Webinars & Live Events

Planning to attend the educational series tomorrow?

15 days ago

rasejoRookie

Community Worklets

CrowdStrike Falcon Sensor Setup for Windows

Hi,I tried using the code to install CrowdStrike but I don’t see where I can put the Installation token key. I got this information from another articleDeploy CrowdStrike on Windows | Community (automox.com)Any help will be greatly appreciated.

22 days ago

dan_btgNovice

Community Worklets

Microsoft Patch Supercedence - How To?

Hi All,I was wondering if anyone has found a way to manage supersedence of Microsoft patches in a scalable manner?To illustrate:Let’s say you have a monthly patch policy on 2nd Thursday of the month. Most of the time it would be after Patch Tuesday, however for whatever reason you are do no install current month’s cumulative and want the previous month and you do this on rolling basis.EI in June you you install the May cumulative and in July you install June’s.Does anyone practice this with Automox? Because if you have you patch policy after Patch tuesday it will only pick up the latest cumulative.

23 days ago

Roger_GarciaNovice

Community Worklets

How often Automox Agent connect to the Cloud - Random agent disconnected

Hi Guys, i would like to know how often the Automox agent connect to the cloud? i have a tenant with 383 machines installed, 65 right now are in disconnected state, from weeks to more than 6 months. Probably some of them were rebuilded but not all of them, so why could they appear as disconnected? i see some of those “disconnected” machines online in other systems that we have. Also i see some machines with the agent installed, disconnected, and the “Automox Agent” service disappeared, I had to uninstall the agent from one “disconnected” machine today, re-install resolve the issue, the service re-appear and machine is online again in the Automox console. So, second question why a Machine with agent installed, that appear “Disconnected in the cloud console, lost the Automox Agent” service? is that normal, that happend to anybody before? Thanks for any help. just trying to figure out why online machines are “disconnected” and Automox Agent service disappeared.

26 days ago

Dinesh MishraRookie

Community Worklets

User, Account and Access Management

Hi, I have gone through the documents and available APIs. But confused with the actual modelling. There are accounts, and user can be a part of account. Whether there can be users without associating with any accounts? There are groups, organizations, RBAC Roles. Whether all these can be assigned and revoked from a particular user or is it possible to manage at account level. I am confused with the entire organization structure and how access can be controlled in Automox. Could you please check and share some detail around it. I want to know how to manage users and accounts, and also wants to know how to manage the accesses. Thanks.

30 days ago

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