Product Updates

Slack retired its Windows MSI installers for enterprise deployment and moved Windows deployment to MSIX. Automox has added native detection and patching support for the Slack MSIX package under the standard Slack title. No policy reconfiguration is required for devices already using MSIX.Automox will not automatically convert existing Slack MSI installations to MSIX. Existing MSI installs will remain untouched until you choose to migrate them. To help with that transition, Automox is providing a base Worklet named Windows - Software Lifecycle - Migrate Slack to MSIX. This Worklet is available to all Automox customers, including customers who do not subscribe to the Worklet Catalog.👉 Read the full release notes for step-by-step guidance and details. 

Hi!We are new to Automox and seem to find ourselves in the middle of a transition when it comes to user interface updates. The University training modules still use the old deferral method. I am just wondering how you all are implementing your deadlines as I hear there is some interesting behavior associated with it if it is not done properly. I vaguely remember from our onboarding call a mention of setting the time incorrectly could result in users having booting up one day or and immediately having to reboot. Again, we are brand new to the product so any guidance on this subject would be incredible as I have to deploy this to close to 1400 endpoints in the near future and I’m looking to make this transition to actually having fully patched devices as easy as possible for our end users. 

We are seeing multiple patches released a few days after our patching runs, especially third-party patches.It would be quite helpful to automate this patching to run every day, but ONLY IF THE PATCH DOES NOT REQUIRE A SYSTEM REBOOT. Restarting the application would be fine in this instance.Additionally, the other configurations like patch all except would need to be available for this too, as we, and many other organizations, have certain software that cannot be patched.In a perfect world Automox customers would be able to schedule patches to run at their preference (daily, weekly, hourly); patch all software that does not require a reboot and exclude any software that cannot be patched due to organizational constraints.I do not see this as an option, but it would be quite helpful in everyone's attempts to keep their systems secure and patched.I would assume many other customers would appreciate this option as well. Jeff

We’re happy to report that Automox now supports patching for the following third-party application: Microsoft SQL Server Management Studio 20 Windows  And, the following titles are in progress and coming soon*: ePlayer Pro by Johnson Controls macOS GPL Ghostscript Windows Microsoft Visual Studio Build Tools 2022 -  Fall 2021 LTSC Windows Microsoft Visual Studio Enterprise 2022 -  Fall 2021 LTSC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.    

Through this partnership, Automox customers will gain access to Splashtop’s industry-leading remote control technology, trusted by millions of users worldwide for its efficiency, reliability, and security. By integrating Splashtop’s best-in-class remote control into Automox’s autonomous endpoint management platform, IT teams can expect faster issue resolution, improved user experiences, and a unified approach to device management and support.🗓️ The joint solution will be made available to Automox customers early next year!Learn more about the strategic partnership here! 

Apple released macOS Tahoe 26 with a redesigned interface, Apple Intelligence integration, and dozens of security fixes.Automox now provides same-day patching and full support so you can:• Deploy updates across Macs immediately — in office or remote• Close vulnerabilities in core subsystems, drivers, and frameworks• Maintain compatibility with Apple’s versioning shift (v26)Automox zero-day support keeps your fleet protected from day one while enabling fast, automated deployment.✅ Day-one security for macOS Tahoe 26 starts here!

Wrangling spreadsheets like it’s your day job?Automox is rolling out new reporting all through 2025 — real-time dashboards, role-based views, and actionable insights built right into the console.Less manual work. More visibility. Smarter decisions.It's reporting built for action.Learn more here: https://www.automox.com/solutions/outcomes/it-visibility-reporting 

FastAgent brings reimagined communication protocol, agent infrastructure, and user-facing frontend that modernizes agent-based management behind the scenes. The upgrade also comes with an intuitive, best-in-class digital experience for end-user reboot and update control with Automox Tray!  Informed, In-Control, Happy End Users The all-new Automox Tray delivers an approachable, familiar, and modern digital experience to your end users for best-in-class control of system updates and reboots without compromising security SLAs.  Always Connected  Industry-leading consistency and connected control thanks to revamped communication protocols with real-time device connectivity status and agent-platform connectivity.  More Productive Admins and Users Users will see fewer interruptions, and duplicate common prevention will eliminate unexpected reboots to deliver a superior digital experience to your business and employees.  Reimagined Agent for Industry-Leading Contr

We are beyond thrilled about the future of Automox and where we are heading! Now, we want to hear from you! Complete the poll below to share what upcoming feature you are excited about!

The PoLP is a key strategy to strengthen your security and reduce your risk. That’s why we’re expanding Automox’s Role-Based Access Control (RBAC) so you can scope administrative roles to only what administrators need to do their job.  This release will enable you to:Create and customize roles in Automox, and assign them by user and organizational group Fully customize each Custom Role with controllable read, write, edit, and delete permissions for every capability in Automox Quickly reduce risk and adopt the principle of least privilegeReady to hear more? Register for the Product Roadmap (Fireside Chat Edition)! 

As we continue to provide and release Worklets to customers, we want to ensure they are easy to find and easy to manage. With that in mind we’ve upgraded the Automox console to provide a browsable user experience, allowing customers to not only find Worklets a lot quicker, but to also discover possibilities they may not have seen otherwise. What Changed?UI facelift with current components and color schemes New filtering capabilities: OS: Linux, macOS and Windows Type: Workstation and Servers Categories: Security, Data Collection & Auditing, Maintenance Tasks, Peripherals, Personalization, Software Lifecycle, System Preferences  What’s New: Newly Added and Recently Updated?Highlighting Worklets that have been recently added or updated New education tiles Quick link to Automox University Worklet courses Quick filter to newly added Worklets  

We’re announcing the launch of best-in-class Linux CVE data monitoring directly in the Automox Console, designed to provide timely, accurate, and comprehensive CVE data for IT and security teams. Each month, thousands of new vulnerabilities are published, leaving you to prioritize and resolve them. Meanwhile, the authority for CVEs is over a year behind, with 30,000+ CVEs still unanalyzed.Want to learn more? Register for our upcoming Product Roadmap Webinar! 

We know how important it is to ensure our customers can ask for and receive assistance. This is why we’ve been working behind the scenes to create a new process for submitting a Support ticket. Let’s say you’re in the console, working on something, and run into an issue you can’t solve. All you have to do is click this button in the lower right corner to open the Resource Center.  The Resource Center allows you to search our Help Center, access the Community, join upcoming events, see our latest best practice guides, and (starting today) contact our Support team. Simply click the Contact support button and follow instructions! We hope this improves the process for working with our Support team. 

Automox is excited to announce Day Zero support for macOS Sequoia, the 21st major release of Apple’s desktop operating system.Released on Monday, September 16, Sequoia promises exciting new features such as Apple Intelligence, a unified password application, and improved window tiling.With Automox, admins can manage and secure macOS Sequoia without any interruptions, retaining the configuration management confidence they’re used to across their enterprise.Read more about it here!

In yet another security-related initiative from the CISA Secure by Design Pledge, we’re thrilled to announce the release of our Audit Trail API. This new feature lets security teams and IT admins easily pull audit logs from the Automox console straight into their SIEM. Now, you can effortlessly track who's doing what and where.Our SecOps team put together a Python script to help you get started! Find it here. 

The Level III Pro Exam is live in Automox University! By passing this exam, you'll earn a certificate that recognizes you as an Automox Pro with in-depth knowledge of our powerful Worklets. Celebrate your achievement by sharing your badge on LinkedIn and in the Automox Community's YAY category. As an added bonus, you can score an exclusive Automox University Alumni t-shirt! To get this limited edition shirt, simply: pass all three exams and post your certificates on LinkedIn AND in the community.  Here’s how to add your certificate to your LinkedIn profile so your connections can see it! Make sure to tag Automox so we can celebrate with you. Begin the exam now and show everyone your Automox expertise!

AXU has rolled out new content to help you level up!  Courses for you to dig into: Tagging Automox Devices with Lansweeper DataLearn how to integrate Lansweeper data to tag devices using Automox Worklets Automox Azure AD SAML WalkthroughThis video guides you through the complete setup of single sign-on for Azure Active Directory. We’re always working to develop the best learning content to help you upskill. Drop your feedback below and let us know what you’d like to see in AXU! 

Demonstrate patching and configuration outcomes with a 400-day lookback with the all-new Policy Results Report. See historical results and trends for patching, endpoint automation, and software distribution in seconds. Now you can quickly demonstrate what you’ve done to your leadership and auditors. Plus, use the report to identify and resolve issues that caused failed patching or configuration with in-line activity log access for devices in the report.Here’s a quick breakdown of all the new goodies included in the new and improved Policy Results reportAn expansive list of filter options from policy types, groups, and status Additional Status Types, including Remediation Not Applicable and Not Included The ability to select data ranges with more historical data to reference (data collection started March 1st and that will continue to be compiled up to 400 days). Speaking of policies, this report will now include all Automox policies, including Worklets! A Group by Policy is also now an

We’re excited to announce that Automox now supports patching for the following third-party applications: Amazon WorkSpaces Windows/macOS QZ Tray Windows Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

We’re excited to announce that Automox has the following third-party titles in progress and coming soon*: Amazon WorkSpaces Windows/macOS QZ Tray Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

We’re excited to announce that Automox now supports patching for the following third-party application: YubiKey Manager Windows/macOS  We’ll share third-party titles that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. Have a great weekend! 

We’re excited to announce that Automox now supports patching for the following third-party applications:  3Dconnexion 3DxWare Windows ePlayer Pro  macOS  We’ll share third-party title that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.