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Product Updates

Extra! Extra! Read about new features, release notes, and product updates!

  • 306 Topics
  • 381 Replies
306 Topics
S
SophiaAXCommunity Manager
posted in Product Updates
Meet the New Automox Agent!

FastAgent brings reimagined communication protocol, agent infrastructure, and user-facing frontend that modernizes agent-based management behind the scenes. The upgrade also comes with an intuitive, best-in-class digital experience for end-user reboot and update control with Automox Tray!  Informed, In-Control, Happy End Users The all-new Automox Tray delivers an approachable, familiar, and modern digital experience to your end users for best-in-class control of system updates and reboots without compromising security SLAs.  Always Connected  Industry-leading consistency and connected control thanks to revamped communication protocols with real-time device connectivity status and agent-platform connectivity.  More Productive Admins and Users Users will see fewer interruptions, and duplicate common prevention will eliminate unexpected reboots to deliver a superior digital experience to your business and employees.  Reimagined Agent for Industry-Leading Contr

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S
3 days ago
S
SophiaAXCommunity Manager
published in Product Updates
Automox Becomes an Authorized CVE Numbering Authority

Exciting news, Automox Community! 🚀 We’re thrilled to announce that Automox is now officially authorized as a CVE (Common Vulnerabilities and Exposures) Numbering Authority (CNA). This means we can now assign CVE IDs to vulnerabilities discovered in our products—taking our commitment to transparency and security to the next level. So, what does this mean for you?As part of the trusted global CVE Program, Automox is doubling down on our mission to keep your IT operations secure by proactively identifying and disclosing vulnerabilities. This supports our pledge to CISA’s secure-by-design initiative and strengthens your organization's defenses.A quick reminder: CVE is the industry standard for cataloging cybersecurity vulnerabilities. By becoming a CNA, we’re not only improving how we handle vulnerabilities within Automox but also contributing to a safer, more resilient IT community worldwide.More info available in this press release! 

300
S
1 month ago
ax-katbreeggemann
ax-katbreeggemannRookie
posted in Product Updates
You can now contact our Support team without leaving the console!

We know how important it is to ensure our customers can ask for and receive assistance. This is why we’ve been working behind the scenes to create a new process for submitting a Support ticket. Let’s say you’re in the console, working on something, and run into an issue you can’t solve. All you have to do is click this button in the lower right corner to open the Resource Center.  The Resource Center allows you to search our Help Center, access the Community, join upcoming events, see our latest best practice guides, and (starting today) contact our Support team. Simply click the Contact support button and follow instructions! We hope this improves the process for working with our Support team. 

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CallmePH
1 month ago
S
SophiaAXCommunity Manager
posted in Product Updates
Day Zero Support for macOS Sequoia from Automox

Automox is excited to announce Day Zero support for macOS Sequoia, the 21st major release of Apple’s desktop operating system.Released on Monday, September 16, Sequoia promises exciting new features such as Apple Intelligence, a unified password application, and improved window tiling.With Automox, admins can manage and secure macOS Sequoia without any interruptions, retaining the configuration management confidence they’re used to across their enterprise.Read more about it here!

470
S
4 months ago
S
SophiaAXCommunity Manager
asked in Product Updates
Automox Audit Trail API: See who's doing what, where

In yet another security-related initiative from the CISA Secure by Design Pledge, we’re thrilled to announce the release of our Audit Trail API. This new feature lets security teams and IT admins easily pull audit logs from the Automox console straight into their SIEM. Now, you can effortlessly track who's doing what and where.Our SecOps team put together a Python script to help you get started! Find it here. 

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S
5 months ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates
Earn Your Level III Pro Certificate!

The Level III Pro Exam is live in Automox University! By passing this exam, you'll earn a certificate that recognizes you as an Automox Pro with in-depth knowledge of our powerful Worklets. Celebrate your achievement by sharing your badge on LinkedIn and in the Automox Community's YAY category. As an added bonus, you can score an exclusive Automox University Alumni t-shirt! To get this limited edition shirt, simply: pass all three exams and post your certificates on LinkedIn AND in the community.  Here’s how to add your certificate to your LinkedIn profile so your connections can see it! Make sure to tag Automox so we can celebrate with you. Begin the exam now and show everyone your Automox expertise!

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J
6 months ago
S
SophiaAXCommunity Manager
published in Product Updates
Exciting News! 📣 Automox and Lansweeper: Your Life Just Got Easier

Exciting news for the Automox Community: We're partnering with Lansweeper to simplify, streamline, and automate your vulnerability detection and remediation! Lansweeper, a market-leading discovery tool, combined with Automox's power in automation, offers an unbeatable solution to tackle your biggest IT challenges.This partnership pivots on two key Worklets. The first integrates Lansweeper scan data into your Automox platform, ensuring synchronized and accurate data across both platforms. This means reduced manual intervention, lower risk of data discrepancies, and improved IT asset management efficiency.The second Worklet allows for automated patching based on Lansweeper's vulnerability detection. This eliminates manual patch identification, quickens your response rate and provides a comprehensive view of your security posture.This partnership enables you to effectively use Lansweeper's insights within the Automox platform, drastically reducing your Mean Time To Repair (MTTR). Learn mo

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S
7 months ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates
New AXU Courses: Tagging Automox Devices with Lansweeper Data & Automox Azure AD SAML Walkthrough

AXU has rolled out new content to help you level up!  Courses for you to dig into: Tagging Automox Devices with Lansweeper DataLearn how to integrate Lansweeper data to tag devices using Automox Worklets Automox Azure AD SAML WalkthroughThis video guides you through the complete setup of single sign-on for Azure Active Directory. We’re always working to develop the best learning content to help you upskill. Drop your feedback below and let us know what you’d like to see in AXU! 

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Shereen-Automox
7 months ago
S
SophiaAXCommunity Manager
published in Product Updates
Patch, Worklet, and Required Software Results History Now Available!

Demonstrate patching and configuration outcomes with a 400-day lookback with the all-new Policy Results Report. See historical results and trends for patching, endpoint automation, and software distribution in seconds. Now you can quickly demonstrate what you’ve done to your leadership and auditors. Plus, use the report to identify and resolve issues that caused failed patching or configuration with in-line activity log access for devices in the report.Here’s a quick breakdown of all the new goodies included in the new and improved Policy Results reportAn expansive list of filter options from policy types, groups, and status Additional Status Types, including Remediation Not Applicable and Not Included The ability to select data ranges with more historical data to reference (data collection started March 1st and that will continue to be compiled up to 400 days). Speaking of policies, this report will now include all Automox policies, including Worklets! A Group by Policy is also now an

861
CallmePH
7 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Support Additions!

We’re excited to announce that Automox now supports patching for the following third-party applications: Amazon WorkSpaces Windows/macOS QZ Tray Windows Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

650
Gina
8 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Titles Coming Soon!

We’re excited to announce that Automox has the following third-party titles in progress and coming soon*: Amazon WorkSpaces Windows/macOS QZ Tray Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

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Gina
8 months ago
Gina
GinaAutomox Employee
posted in Product Updates
New Third Party Title Added this Week!

We’re excited to announce that Automox now supports patching for the following third-party application: YubiKey Manager Windows/macOS  We’ll share third-party titles that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. Have a great weekend! 

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Gina
9 months ago
Gina
GinaAutomox Employee
posted in Product Updates
New Third-Party Titles Added this Week!

We’re excited to announce that Automox now supports patching for the following third-party applications:  3Dconnexion 3DxWare Windows ePlayer Pro  macOS  We’ll share third-party title that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

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Gina
9 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Third-Party Updates

The team is busy at work this week and we’ll have updates to share soon. In the meantime, don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. 

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Gina
9 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Newly Added Third-Party Support and Coming Soon!

We’re happy to report that Automox now supports patching for the following third-party application: Microsoft SQL Server Management Studio 20 Windows  And, the following titles are in progress and coming soon*: ePlayer Pro by Johnson Controls macOS GPL Ghostscript Windows Microsoft Visual Studio Build Tools 2022 -  Fall 2021 LTSC Windows Microsoft Visual Studio Enterprise 2022 -  Fall 2021 LTSC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.    

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Gina
9 months ago
Gina
GinaAutomox Employee
posted in Product Updates
This Week's Third-Party Support Additions!

We’re excited to announce that Automox now supports patching for the following third-party applications: Asana macOS Dependency Agent by Microsoft Windows  When we have titles in progress or coming soon, we’ll list those here as well!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

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Gina
10 months ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates
New AXU Courses: Level II Certificate Exam, Automation Maturity Playbook, Automating Patch Tuesday

Hi Automox Community! Here’s the latest content in AXU to keep you ahead of the game: Level II Practitioner Exam - Level up your game and score a certificate to boast about!Automation Maturity Playbook - Unlock the power of automation with our playbook featuring 10 essential plug-and-play patch policies.Automating Patch Tuesday - Say goodbye to patching headaches! Learn to navigate Microsoft's Patch Tuesday with confidence and efficiency. AXU is always adding new content to help you make the most of Automox. Let us know what you’d like to see in the university! 

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Shereen-Automox
10 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications: exacqVision VMS Client  Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS Snagit 2024 Windows/macOS  And, the following titles are in progress and coming soon*: Asana macOS CutePDF Writer Windows Dependency Agent by Microsoft Window UltraVNC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

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Gina
10 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Update: Third-Party Support Additions and Coming Soon

We’re excited to announce that Automox now supports patching for the following third-party applications: Adobe Acrobat Reader 2020 Classic (MUI) Windows/macOS Nudge macOS  And, the following titles are in progress and coming soon*: exacqVision VMS Client by Johnson Controls Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

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Gina
10 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Update: Third-Party Titles Coming Soon!

We’re excited to announce that Automox is working on the following third-party applications that are in progress and coming soon*:  Asana macOS Adobe Acrobat Reader 2020 Classic (MUI) Windows/macOS CutePDF Writer Windows exacqVision VMS Client Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS UltraVNC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

470
Gina
10 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Weekly Update (New Support and Coming Soon)!

We’re excited to announce that Automox now supports patching for the following third-party application: GCompris Educational Software Windows/macOS  And, the following titles are in progress and coming soon*: CutePDF Writer Windows GitKraken macOS ideaMaker macOS ImageGlass Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

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Gina
11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Weekly Support Update

We’re excited to announce that Automox now supports patching for the following third-party applications:  Amazon Chime macOS Greenfoot Windows/macOS  And, the following titles are in progress and coming soon*: GCompris Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget to check-out our third-party support catalog to find the most up-to-date coverage of our third-party supported titles.  *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

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Gina
11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Third-Party Software Updates for the Week

We’re excited to announce that Automox now supports patching for the following third-party applications: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows/macOS ¹Now supports both Windows and macOS! And, the following titles are in progress and coming soon*: GCompris Windows/macOS Greenfoot Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

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Gina
11 months ago
Gina
GinaAutomox Employee
posted in Product Updates
Weekly Progress Update: Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications: Gpg4win Windows Graphmatica Windows  And, the following titles are in progress and coming soon*: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS Google Web Designer Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

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Gina
1 year ago
Gina
GinaAutomox Employee
posted in Product Updates
This Week’s Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications: ImgBurn by Lightning UK Windows VNC Server by RealVNC Windows  And, the following titles are in progress and coming soon*: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS Google Web Designer Windows/macOS Gpg4win Windows Graphmatica by kSoft Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

380
Gina
1 year ago
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