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SophiaAXCommunity Manager

Automox Insiders Podcast

Listen Now: The Fundamentals of Lasting Customer Satisfaction | Automox Insiders, Episode 4

Hear more from the Senior VP of Customer Satisfaction, Charles Coaxum in the latest podcast release! They discuss Charles' role in maximizing customer satisfaction and his passion for exceptional customer experiences. Charles explains why he chose to work in customer experience and why he joined Automox. He also shares his insights on keeping customers happy, emphasizing the importance of building genuine relationships and delivering value-added solutions.Add to the discussion by answering: What's a customer support tool you or your organization appreciates having in your tech stack today or one that you wish you had?

3 days ago

lsandersRookie

Using Automox

Scan without patching for a baseline report

Is it possible to create a policy to scan a group of devices for missing critical patches then create a report the breaks out which critical patches are missing. We do not want to patch those devices with this policy, only scan.

3 days ago

doomerNovice

Find & Share Worklets

Worklet - Deployment language tool on windows x64

Hello,I'm trying to create a worklet to deploy LanguageTool on my Windows x64 fleet. However, in the feedback, it says that the installation went well but ultimately fails. Can you help me fix the code?Evaluation Code ########################################## --! Evaluate Compliance !--if (Get-Win32App | Where-Object { $_.Name -eq $appName }) { Write-Output "$appName is already installed. Now exiting." exit 0}# Si LanguageTool n'est pas détecté, le worklet déclenchera l'installationelse { Write-Output "$appName was not detected." installLanguageTool -AppName $appName -AppInstallerType $appInstallerType -AppURL $appURL -IsSilent}Remediation Code # Set temporary folder path$tempFolderPath = Join-Path -Path $env:TEMP -ChildPath "automox"Write-Output "Creating temporary folder at $tempFolderPath"New-Item -ItemType Directory -Force -Path $tempFolderPath | Out-Null# Download Language Tool setup executable$url = "https://languagetool.org/download/windows-app/LanguageTool-latest.

10 days ago

richel.valdezRookie

Industry Discussion

Cumulative Update for Windows not showing as available

Hello, We have quiet a few devices that does not have monthly “Cumulative Update for Windows...” available.I don’t see a special pattern. All of them are OS supported and have agent version up-to-date. I could do an OOB patch to push install the missed CU that is not showing in the available software. But would like to know what others have been practising. What do you do guys do?

14 days ago

jack.smithAll Star

Find & Share Worklets

Worklet - Install Cisco Umbrella Anyconnect Agent

This worklet will install Cisco Umbrella with certificate and config files. This also checks for the OpenDNS agent and removes as well. EvaluationParamaters Thumbprint ID of the root certificate used by your own SWG deployment If any of the services don’t exist, run remediation csc_vpnagent csc_swgagent csc_umbrellagent If running an older version of the service Umbrella_RC, run remediation If the Root Certificate is missing, run remediation If OrgInfo.json is not in place, run remediation#params$thumbprint = "<your-org-thumbprint>"# Cisco AnyConnect VPN Module$service = Get-Service csc_vpnagent -ErrorAction SilentlyContinueIF(!$service){ exit 1}# Cisco AnyConnect Diagnostics and Reporting Tool$service = Get-Service csc_swgagent -ErrorAction SilentlyContinueIF(!$service){ exit 1}# Cisco AnyConnect Umbrella Roaming Security Agent$service = Get-Service csc_umbrellaagent -ErrorAction SilentlyContinueIF(!$service){ exit 1}# Root Certificate used to inpsect HTTPS traffic

15 days ago

sparrowhawkNovice

Using Automox

Automatically disable patch after specified number of failed attempts

This doesn’t happen too frequently, thankfully, but when it does it can be very frustrating for end users.A patch that requires a reboot fails to install so Automox tries again on the next scheduled run. As I find I have to run schedules often to keep up with the number of patches, this can mean that a user has to reboot every day.What I’d like is the ability to disable a patch after a number of failed attempts so that this doesn’t happen. I’d also like to be notified about this so that we can investigate the cause.As we get too many failure notifications we’ve actually turned these off for now anyway.Does anyone have any thoughts or suggestions on this?Thanks

15 days ago

CallmePHNovice

Find & Share Worklets

Papercut Deployment

16 hours ago

sparrowhawkNovice

Patch Tuesday

Managing 'stale' MS Teams installs under Windows

We use Tenable.io for vulnerability scanning and it has flagged a number of Windows endpoints that have old versions of Teams installed. I was puzzled by this as Automox patches Teams, and it turns out that because we’re using the machine wide installer, the Teams application is being installed into the user’s Appdata directory. This will only get updated if the user logs in but we don’t regularly log in with some accounts.I’ve read suggested fixes including:Create a GPO that deletes old accounts from the machines. This is problematic for us IT admins. Remove the machine wide installer so that Teams is not automatically installed when a user first logs in.Has anyone found a way to resolve this using Automox? I’d be interested to learn how others have resolved this. TIA

1 day ago

Arunchandar NRookie

Find & Share Worklets

Export - Non compatible errored devices

Is there a way to Export non compatible errored devices inside automox? If yes could someone help?

1 day ago

jaldeguerRookie

Using Automox

Deploy AutomoxAgent to macOS via Microsoft Endpoint Manager (intune)

I have created a deployment configuration via the Microsoft Intune dashboard. Before I deployed the app I had to convert it to an intunemac using IntuneAppUtil. In my Intune dashboard, it says the app has been installed on the macOS (Big Sur) device. Using the terminal I can indeed see the agent installed in /usr/local/bin/amagent. But when I checked my Automox devices dashboard I don’t see the device registered. Has anyone done this before successfully what additional steps have you done? Screen Shot 2021-09-02 at 3.55.18 PM1118×623 47.8 KB Thanks.

2 days ago

Selvamuthukumaran ASRookie

Industry Discussion

Customize SQL Patching

I would like to deploy SQL patches (not the latest version) but a N-1 version leveraging ‘Patch Only’ policy or We need to leverage our script to install a specific package.

2 days ago

Max NewmanRookie

Find & Share Worklets

Uninstall Rapid7 Agent from Linux

Looking for a bash script to uninstall Rapid7 agent on Linux/Ubuntu … please :)

2 days ago

jack.smithAll Star

Find & Share Worklets

Worklet - Toast Notifications with Branding and Ignores Focus Assist

Yup. Another Toast Notification post :-) What makes this one unique is how customizable it can be with company branding and links to internal sites, interactive buttons and so on. Once you get the hang of this one you can apply this to multiple scenarios that fit your needs.Really need to read Martin Bengtsson blog before you get started. https://www.imab.dk/windows-10-toast-notification-script/ Download the scripts here https://github.com/imabdk/Toast-Notification-Script Edit config-toast.xml to your satisfaction or desired outcome. Create a new worklet and associate to the right groups Set the Evaluation Code to whatever you want exit 1 Set the Remediation Code Payload # Scheduled Task Name$schdtaskname = 'ToastNotify'# Working Directory$workdir = 'C:\ProgramData\ToastNotify'IF((Test-Path $workdir) -eq $false){mkdir $workdir -Force | Out-Null}IF((Test-Path $workdir\Images) -eq $false){mkdir $workdir\Images -Force | Out-Null}# Cleanup Prior Scheduled tasks if they existUnregister-Sc

2 days ago

SophiaAXCommunity Manager

Automox Insiders Podcast

Listen Now: The Fundamentals of Lasting Customer Satisfaction | Automox Insiders, Episode 4

3 days ago

danrubinsRookie

Using Automox

Feature request: Crowdstrike deploy via tags

We’ve been making good use of the Automox Agent Deployer and it really has helped us get started quickly. As we enter the next phase of our rollout, we want to target deployments with a given Automox Key to a subset of machines that share a Crowdstrike Host Group with machines we don’t want to target - so we’d really like to be able to deploy using FalconGroupingTag and SensorGroupingTag.I think our workarounds would be move machines into different Crowdstrike Host Groups, which would be challenging due to our other integrations, or manually run the script against each host via Crowdstrike RTR, which would require other development work and doesn’t make use of the excellent Automox Agent Deployer that is already built.

3 days ago

lsandersRookie

Using Automox

Scan without patching for a baseline report

3 days ago

Automox Community Forum

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Papercut Deployment

Export - Non compatible errored devices

Customize SQL Patching

Uninstall Rapid7 Agent from Linux

Listen Now: The Fundamentals of Lasting Customer Satisfaction | Automox Insiders, Episode 4

Scan without patching for a baseline report

Worklet - Deployment language tool on windows x64

Cumulative Update for Windows not showing as available

Worklet - Install Cisco Umbrella Anyconnect Agent

Automatically disable patch after specified number of failed attempts

Papercut Deployment

Managing 'stale' MS Teams installs under Windows

Export - Non compatible errored devices

Deploy AutomoxAgent to macOS via Microsoft Endpoint Manager (intune)

Customize SQL Patching

Uninstall Rapid7 Agent from Linux

Worklet - Toast Notifications with Branding and Ignores Focus Assist

Listen Now: The Fundamentals of Lasting Customer Satisfaction | Automox Insiders, Episode 4

Feature request: Crowdstrike deploy via tags

Scan without patching for a baseline report

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