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Ottomator Cafe

Chat with our automation specialists and other Automox customers about anything and everything!

18 Topics
CallmePH
CallmePHPro
asked in Watercooler
Whatcha aksing for?

It is that time of year again! What cool tech\nerdy gifts are ya asking for!?! Have a few of mine below!Outdoor projector screenI need a new Pi lolA nice new Steam Deckand the Lego Marvel X-Mansion looks SWEET! 

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cpletcher
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TDornicRookie
asked in Watercooler
Slowdown after recent updates

Hi, all. I’m new here, so forgive me if I’m reposting something already covered.We have 2 machines that have recently received what I believe were 3rd party updates from Automox that have slowed the machines to a crawl. We send out daily updates so I’m unclear as to the exact day, much less exact update, that might be causing this. Has anyone else seen this with a recent (in the last week) update, and if so did you determine what was causing it?Also, any tips for quickly alleviating the symptoms without rolling back to a restore point (if there even is one) would be much appreciated. At this point I’m hoping more updates coming through will fix whatever got buggered up. Note that this is only 2 machines (that I know of) out of about 200.Thanks in advance!

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CallmePH
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ChrisFRookie
posted in Watercooler
Office Hours with Brandon Gray

If you don’t know already, Office Hours with Brandon Gray are now every Friday at 2pm EDT. If you don’t know about Office Hours, you’re really missing a great place to ask questions, make suggestions, or just listen to others in the Automox Community probably experiencing the same things you are. As a regular participant (and 3 year customer of Automox), it has been a place where I have asked numerous questions, made requests, and received invaluable advice and suggestions on having a smooth hassle-free (well almost, it is Microsoft) updating experience.

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BrandonG-Automox
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SophiaAXCommunity Manager
asked in Watercooler
A unique opportunity for you to share!

Hey Automox Community! We want to hear from you and feature you on our social media channels! Technology, automations, and tools have significantly helped us free up more time in recent years. With the holiday season fast approaching we would love to hear how you’ve been able to make time for what you enjoy most (time with friends, family, pets, or to practice hobbies) because of this. So, would you record yourself on video (or just drop your answer in the comments)? Recording a video will get you a thank-you gift :) Here’s the script: My name is _______ and I’m a ____(your role)______ and a member of the Automox Community! Because of __(name a tool or coworker)_______, I’ve been able to make more time to ___(action or activity)________! For example, here’s what my answers would be: My name is __Sophia__ and I’m a __Sr. Social Media & Community Manager__ and a member of the Automox Community! Because of __simple automations__, I’ve been able to __make more time to play with my dog

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jack.smith
jack.smithAll Star
posted in Watercooler
Random Automox Advice - Patching, Worklets and Lessons Learned

I’d love to hear about your journeys, lessons learned or epic mistakes!  Recently got a master class on patch policy and thought I’d document some of  my journey here. One of my biggest mistakes going from an SCCM driven world into Automox was not carrying over some of those well tested enterprise habits. I’ve been trying to optimize to create the best outcome.  Here are a few pain points I’m focused onMachines that are not always online, or offline for a few weeks and magically show up. Corrupt windows update agents. Reboot Expectations and User Experience. Patches failing to install Multiple reboots and the same patch being applied Security tools that were working stopped. So Now I need to re-install… I think ConfigMgmt tools that were working stopped. Okay. let’s fix that Any security controls I can use a script to gather intelligence on for custom monitoring with the API…  First winwas converting a single patch everything policy into separate policies for OS, 3rd party, O365, Defen

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jack.smith
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SophiaAXCommunity Manager
posted in Watercooler
People always ask us if Otto is a real robot or a man in a suit...

What do you think? Check out this video of Otto too! 

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Landon-AutomoxAutomox Employee
posted in Watercooler
Hands-On IT – Automation 101 Discussion

Discuss the Hands-On IT Automation 101 podcast here! 

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rscottRookie
asked in Watercooler
Is ARM support coming any time soon (or at all)?

We'd like to switch some of our AWS instances over to Graviton, for the cost/performance improvements, but there isn't currently an Automox agent for ARM.Is this something in the roadmap, or should we be considering an alternative patch management platform which does support it?

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JasonK-Automox
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jklimczak_TWCNovice
asked in Watercooler
CMD on windows

Would love to use CMD line vs Powershell some times be nice to pick the language we want to use same goes for mac maybe i want Bash or Python or Ansible or puppet 

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Maikel
MaikelChannel Partner
asked in Watercooler
Spotted two mistakes in Automox Level I

Hi spotted two mistakes in the level I exam, but not sure where i can report them? Who can reach out to me? 

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ashley.smithAutomox Employee
asked in Watercooler
ISO: Volunteers for the Heroes of IT Podcast!

Hi there! My name is Ashley and I’m the resident Customer Marketing Manager at Automox. We’re seeking customers interested in being a guest on our Heroes of IT Podcast!Not only is our podcast Super Cool, but it gives you serious cred as an IT Hero at work. As a bonus, we’ll thank you with exclusive Automox for participating. Episodes are only 15 minutes, so it’s easy to schedule a recording session into your day.Want to learn more? Comment below or email me at ashley.smith@automox.com. Looking forward to chatting (and podcasting) with you! :)) 

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xrainzRookie
asked in Watercooler
group of machines based on a software version

Hi there, I tried to create a group of laptops based on rapid7’s version, but the filters didin’t do this action. How could we create this kind of groups?because in reality, there may be machines in a given group that already have a precise version of what we're looking for, and we don't necessarily want to crush it. I've seen that it's only in the worklet script that you 'absolutely' have to check a given version so that it only applies to the machines concerned...Is there another way?Thanks  regards

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tyler.adamsRookie
asked in Watercooler
Remote Control Feature

Are there any plans to allow remote sessions to be broken into multiple windows?  Our previous RMM tool Splashtop would allow me to open each screen in a separate window so I could see screen 1 and 2 in full size and I could just switch between the two screens with the click of a button.  Almost all of our staff work on 2 monitors, sometimes 3 if they use a laptop and dual screens and it’s really difficult to quickly troubleshoot issues when I’m constantly having to zoom in and out and drag the screen around to see what I need to see.  It’s a lot of extra clicking just to go from one screen to the next in the event a window pops up on the other monitor instead of the one I’m working on.

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S
SophiaAXCommunity Manager
posted in Watercooler
New Comic: The Origin of Otto

 You've probably always wondered how Otto, protector of all IT kind, came to be...Now, introducing 𝙏𝙝𝙚 𝙊𝙧𝙞𝙜𝙞𝙣 𝙤𝙛 𝙊𝙩𝙩𝙤!Read through to uncover the compelling story. Download the comic here! 

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SophiaAXCommunity Manager
posted in Watercooler
ITOops: Shining our Flashlights on Mistakes

How is it already mid-October? Well, we’re glad it’s the season of boo and eek! That means it’s time to talk about the scariest, most horrific thing that can happen at work – a MISTAKE (otherwise known as an ITOops). See what we did there?   The thing is, ITOopses don’t have to be that scary. To take the fear out of making mistakes, it’s time to shine our flashlights on them. We don’t want you to feel like a monster when you make a mistake (or an ITOops) – especially because you’re not alone. Everyone makes an oops from time to time.          ITOops         /aɪ ti ʊps/         noun, informal                1. used to represent a mistake or minor accident made by someone working in IT Operations         Examples of ITOops in a Sentence: “Oh shucks! I just made an ITOops!”We’ve all made an ITOops or two… or more. While they can suck, there’s always a lesson you can learn from a mistake. Let’s destigmatize (or demonster) our ITOopses. Share your ITOops stories with the Community so we can

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S
SophiaAXCommunity Manager
posted in Watercooler
Cat names don't make good passwords, and good passwords don't make good cat names. So...

...use a password manager.  

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S
SophiaAXCommunity Manager
posted in Watercooler
Let's have some fun... Show off your Automox swag (for a chance to earn some more)! 

We’ve given away some cool swag over the years. We would love to see how you ended up using that swag!  Sticker bombed your laptop? Gave your Otto action figure a spot on your desk? Sporting your Automox hat to work? Let’s see it - share some photos! We might even send some more swag your way 😜

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S
SophiaAXCommunity Manager
posted in Watercooler
If you're active on Reddit which subreddits do you recommend?

Let me know which subreddits I should be keeping up with! r/sysadmin is awesome, so I’m curious what other ones are out there!

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LaurieL-Automox
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