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896 Topics

Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update for First Week of Dec: Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications:  Autodesk Desktop Connector Windows Artweaver Plus 7 Windows Bluebeam Optical Character Recognition 20 (OCR) Windows Bluebeam Revu 20 Windows Bytello Share Windows/macOS DYMO Label macOS Plantronics Poly Lens App Windows/macOS  And, the following titles are in progress and coming soon*:  DbVisualizer Windows/macOS Diagrams.net by JGraph Ltd Windows/macOS Evernote Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

0
Gina-Automox
5 hours ago
M
MD Shoaib PashaRookie
shared in Using Automox

User - Roles and Permissions

Hi Team,As per the below article, Automox supports six role-based access controls (RBAC). But in the same doc we have one more role named as Helpdesk operator, and it has privilege to take Remote session as well. By default, does this role only used by Automox Support Team? or it can be assigned this role to Zone users?Ref: Roles and Permissions – Automox Thanks,Shoaib

1
MarkH-Automox
4 days ago
M
MD Shoaib PashaRookie
shared in Using Automox

OS Patch Management

Hi Team,While creating Groups we have a session called OS Patch Management. Where under that we have settings only for Windows and macOS nodes, so we need to know for Linux which is the recommended settings to be used?Can you please confirm if these settings applicable for Linux OS? if yes, what are the recommended settings to be used?If this Session is not applicable, then what settings do we need to be set?Ref: OS Patch Management Settings for Groups – AutomoxThanks,Shoaib

2
M
4 days ago
C
CNYMetalGuyRookie
shared in Using Automox

Automox confusing host names/fqdn

I am onboarding my devices having come from another product. I am having issues correctly onboarding my 4 DNS servers (ubuntu) and my webserver (ubuntu)  I onboarded my webserver first, it registered and initially displayed the correct info in the System Details. I proceeded to onboard DNS01 and I received the Slack message it hit my account. When I went to device details DNS01 is not in the list and my webserver is now displaying the DNS01 fqdm in system details. Any ideas to either correct this within the GUI or manually edit the details on the endpoint?

2
C
6 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Coming Soon!

Happy Almost Thanksgiving! We wanted to share the latest third-party updates before the short week wraps-up. We are excited to share that the following titles are in progress and coming soon*: Autodesk Desktop Connector Windows Artweaver Plus 7 Windows Bytello Share Windows/macOS ClaroRead SE by Texthelp Windows/macOS DbVisualizer Windows/macOS Diagrams.net by JGraph Ltd Windows/macOS DYMO Label Windows/macOS Evernote Windows/macOS Plantronics Poly Lens App Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

0
Gina-Automox
9 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Automox Enables a More Seamless macOS User Experience

Here at Automox, we are constantly striving to improve our processes as well as the experience of your users. With that in mind, we’re delighted to share that for your macOS (Intel) users, their patch experience is now more seamless than ever! Once a user defers their patch and reboot notification from Automox, they’ll continue to receive timely alerts to remind them of the necessary patch based on your policy configuration. This update ensures that your patching is conducted across all of your designated endpoints without any of the hiccups that could be created by a user deferral. The end result is a user experience without unexpected reboots and lost productivity while keeping patching a priority and reducing your overall risk exposure. With these continual improvements in the Automox console we’ll help elevate your IT processes to a business enabler vs. a barrier! 

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Gina-Automox
9 days ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates

New AXU Courses: Secrets Management and Worklets for Data Collection and Auditing

This Thanksgiving, AXU raises a fork to IT pros who devour knowledge like it's the last slice of pumpkin pie. Fresh on the menu: Secrets Management and Worklets for Data Collection and Auditing – because we believe in stuffing brains, not just turkeys! 

1
KatieB-Automox
10 days ago
L
Landon-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Additions and Coming Soon!

Happy Friday everyone!Automox now supports patching the following third-party applications: Software Name Operating System Jabber VDI Client (macOS, Windows) Visual Studio Community 2022 (Windows) Visual Studio Community 2019 (Windows) ProtonVPN (macOS, Windows) VNC Viewer (macOS, Windows)  The following titles are in progress and coming soon*:Software Name Operating System AUTODESK Desktop Connector (Windows) DYMO Label (macOS, Windows) Poly Lens App (macOS, Windows)  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.*Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.

0
L
14 days ago
P
pgajwinstonRookie
shared in Using Automox

Filter on critical severity - Is your filter working?

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or High patches, where it fails to load any devices.    We have a major patch window coming up on Saturday, and not having this available will mean that we need to manually verify patching on the majority of our servers, which is not acceptable. Is anyone else seeing this or is this local to our Automox console?

2
B
15 days ago
M
MD Shoaib PashaRookie
shared in Using Automox

Windows Firewall whitelist

Hi Team,We have disable Domain Firewall and we have Private and Public FW enabled on End nodes. In this case, do I need to allow below URLs on my all-End node’s Local firewall? to fetch updates from Microsoft. Windows OS - We might choose to apply a rule to permit HTTP RANGE requests.[RS1]    •             *.download.windowsupdate.com •             *.dl.delivery.mp.microsoft.com •             *.delivery.mp.microsoft.com Devices can reach necessary Windows Update endpoints through the firewall TLS 1.2  *.prod.do.dsp.mp.microsoft.com HTTP      emdl.ws.microsoft.com HTTP      *.dl.delivery.mp.microsoft.com HTTP      *.windowsupdate.com HTTPS   *.delivery.mp.microsoft.com TLS 1.2  *.update.microsoft.com TLS 1.2  tsfe.trafficshaping.dsp.mp.microsoft.com  

1
AnthonyM-Automox
15 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Third-Party News: Additions and Coming Soon!

As we observe Veterans Day, let’s take a moment to thank those who served for our freedom, and their families among us, for their incredible sacrifices. Thank you!And on to our weekly third-party updates! We’re excited to announce that Automox now supports patching for the following third-party applications:  Bluebeam Optical Character Recognition (OCR) Windows Bluebeam Revu Windows Ekahau AI Pro Windows/macOS Epson Easy Interactive Tools Windows/macOS Logitech SetPoint Windows Wondershare Creative Center Windows  And, the following titles are in progress and coming soon*: Autodesk Desktop Connector Windows Cisco JVDI Client Windows/macOS Cjwdev AD Photo Edit Free Edition, Bulk Edition Trial Windows DYMO Label Windows/macOS Microsoft Visual Studio Community 2022, 2019  Windows Plantronics Poly Lens App Windows/ma

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Gina-Automox
21 days ago
A
aparkerRookie
shared in Using Automox

Install PowerBI

I’m trying to install Microsoft PowerBI but I am running into a wall. I am doing it through the “Required Software” option for installing programs. I am using the following powershell to install it:msiexec.exe /i "\\xxxxx\xxxxxx\Install Files\Power BI Desktop\PBIDesktopRS_x64.msi" /quiet ACCEPT_EULA=1 This exact powershell line works outside of automox and I can’t understand why it’s not working within the console. For added confusion, Automox say that it was successfully installed on the target computer but when I look at the programs installed on it that is not the case. Any direction would be greatly appreciated!

2
A
28 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Additions and More on the Way!

We’re excited to announce that Automox now supports patching for the following third-party applications:  GoTo Connect Windows/macOS Microsoft Azure CLI Windows Tracker PDF-XChange Editor Windows Wondershare UniConverter 13 Windows/macOS  And, the following titles are in progress and coming soon*:  Autodesk Desktop Connector Windows Bluebeam Optical Character Recognition Windows Bluebeam Revu Windows DYMO Label Windows/macOS Ekahau AI Pro Windows/macOS Epson Easy Interactive Tools Windows/macOS Logitech SetPoint Windows Wondershare Creative Center Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as work

0
Gina-Automox
28 days ago
B
BenG-AutomoxAutomox Employee
asked in Product Updates

The Automox Worklet Development Kit is LIVE NOW!

Y’all may have seen the teaser published a few weeks ago (don’t forget to check it out). Well, the time has come. We are proud to announce the Worklet Development Kit is now live! Start using today and check out what’s available by visiting our documentation! Customers with a subscription that allows use of Custom Worklet and Required Software policies have access right now! What is the Worklet Development Kit?The Worklet Development Kit (WDK) is a ready-to-use toolset that simplifies worklet creation by offering pre-made functions and commands that make building, scaling, and executing worklets easier, faster, and aligned with Automox worklet development best practice. What do I need to do to get started?All you need is a supporting plan for Required Software and Custom Worklet policies then you are all set. That’s it. What is supported today?Windows (Powershell) is the first to get released, but we will quickly follow up with macOS and Linux (bash) support in the coming weeks! Now fo

0
B
28 days ago
P
pgajwinstonRookie
shared in Using Automox

Filter on critical severity - Not working

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or High patches, where it fails to load any devices.    We have a major patch window coming up on Saturday, and not having this available will mean that we need to manually verify patching on the majority of our servers, which is not acceptable. Is anyone else seeing this or is this local to our Automox console?

0
P
1 month ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates

New AXU Courses: FixNow for Worklets and Patch Policy Management

Hi Ottomators! Do you want to learn how to level up your Worklet game with FixNow? Our new course, FixNow for Worklets, walks you through everything you need to know in under five minutes!  AXU also has a newly updated course, Patch Policy Management. This is a 15-minute course that digs into the features and functionalities of Automox policies. Let us know if you have any other course requests!

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Shereen-Automox
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Another Round: Third-Party Support Additions and Coming Soon!

“Great thoughts speak only to the thoughtful mind, but great actions speak to all mankind.”- Theodore Roosevelt (whose birthday is today, 10/27) This is a great theme to segue into Automox’s third-party support! With our industry-leading third-party support, you have the ability to take quick, automated action across your endpoints and lower your organization’s overall risk (instead of toiling with other solutions that often require organizing, categorizing, and prioritizing vulnerability data). We’re excited to announce that Automox now supports patching for the following third-party applications:  Altova MapForce Professional 2023, 2021 R2, 2020, 2020 R2 Windows Double Commander macOS Wondershare UniConverter 14 Windows/macOS  And, the following titles are in progress and coming soon*:  Autodesk Desktop Connector Windows Bluebeam OCR Windows Bluebeam Revu Windows DYMO Label Windows/ma

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Gina-Automox
1 month ago
N
NvlddmkmRookie
shared in Using Automox

Feature Request: Better Schedule Granularity

I understand Automox is meant to be streamlined/simplistic; however, the scheduling system, in my opinion, is too simple and should offer more granularity.  An example being, if I want to exclude patching the entire week of Patch Tuesday - this is not feasible with the current calendar because it goes off the date of the week, not the day of the week.  So if I excluded week 2, that could start on a Monday, a Thursday, etc.I understand we can use advanced patch policies to use offsets for patch age, but that makes scheduling ironically overly complicated. A seemingly simple fix would be to add optional CRON expressions.  I see many platforms doing this, allow basic calendaring with a checkbox to utilize CRON if you want to implement a more advanced schedule.

0
N
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Automatically identify, and remediate vulnerabilities (before your morning coffee) with our AVR enhancements!

Automox’s end-to-end vulnerability remediation solution, Automated Vulnerability Remediation (AVR), has undergone several enhancements that provide a more intuitive experience while also enriching the data that is available in this feature to futher enable you to prioritize your remediations. The updates, include: Patchable vulnerabilities are now grouped by severity package, and are inclusive of all related CVEs, for straightforward remediation. Also, with newly added filters and search capabilities, you’ll have a crystal clear picture of your organization’s vulnerabilities to take action on  We’ve added leading third-party applications and their severity coverage. Now you can quickly prioritize third-party vulnerabilities by severity and remediate the most critical exposures in real time for these leading vendor applications:  Adobe Acrobat/Reader Adobe AIR Foxit Reader Google Chrome Microsoft Edge Mozilla Firefox Oracle Java We’ve also cut through the complexity of sourcing t

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Gina-Automox
1 month ago
C
cbielawskiRookie
shared in Using Automox

Same patch being installed daily

We are using a patch all except policy for all of our desktops this runs daily at 10:30am.  It has been working great the first month we were using Automox but now it seems to be installing the same update daily with no errors.  It wouldn’t be such a problem however it causes a reboot prompt everyday now at 10:30.  I’ve looked through the reports and I am not seeing any errors.  Even for those who have rebooted it still prompts a reboot daily. Any thoughts or ideas? 

1
S
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Additions and More on the Way!

We’re excited to announce that Automox now supports patching for the following third-party applications:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Microsoft ASP.NET Core Runtime 6.0 Windows Oracle Java SE 17, 20 Windows/macOS  And, the following titles are in progress and coming soon*:  Altova MapForce Professional 2023, 2022 R2, 2020, 2020 R2 Windows Double Commander macOS DYMO Label Windows/macOS Epson Easy Interactive Tools Windows/macOS Wondershare UniConverter 13, 14 Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox canno

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Gina-Automox
1 month ago
S
SophiaAXCommunity Manager
posted in Product Updates

Earn your bragging rights with new Automox University Certificates!

Live today in Automox University, you have the opportunity to demonstrate your mastery of the Getting Started series by passing our Level 1 Essentials Assessment and obtaining your certificate! Bragging is encouraged by posting your well-deserved badge on both Linkedin and in the Automox Community (Yay category). Here’s how to add your certificate to your LinkedIn profile so your connections can see it! You can share your certificate in a LinkedIn post after following those steps. Make sure to tag us so we can celebrate with you. Finally, we would love to recognize your accomplishments with some sweet, sweet Automox swag. The first 20 people who pass the assessment, share their Certificate on LinkedIn, AND post it here in the Automox Community in the Yay category will receive a snazzy swag pack!  Happy learning and earning! 

0
S
1 month ago
jbh
jbhPro
posted in API & Integrations

Any chance Automox is going to create a Terraform provider?

We already use the Automox API quite a bit, but it would be nice to have an Automox provider for Terraform.  Any chance of that happening anytime soon?

1
0
1 month ago
D
dkehoeRookie
shared in Using Automox

FEATURE REQUEST: Fix the calendar

I'm switching from another patching solution and everything is scheduled off Patch Tuesday. I'm noticing that my schedule for November will start patching on the week BEFORE Patch Tuesday. I've also noticed that there are certain days that I cannot patch, for example, I couldn't patch on Sundays this month because the 2nd Sunday this month was a week before my patch window.This way of doing scheduling doesn't make any sense and it needs to be changed. When patching is entirely based off of Patch Tuesday, it would make sense that patching software works off of that schedule as well.

2
jack.smith
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Additions with More on the Way!

Friday the 13th…the movie came out in 1980 and I still cannot watch the entire thing as an adult. But you know what is scarier? Bad actors trying to exploit endpoints. Now those are some real frightening jerks trying to mess with everyone’s sleep. With that in mind, Automox is continuously giving your more capabilities to fight bad actors, including support for more third-party titles! We’re excited to announce that Automox now supports patching for the following third-party applications:  DisplayFusion by Binary Fortress Windows Pidgin Windows  And, the following titles are in progress and coming soon*:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Altova MapForce Professional 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Double Commander MacOS D

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Gina-Automox
1 month ago
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