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Industry Discussion

We encourage knowledge sharing and open discussions about changes and news in our industry.

  • 24 Topics
  • 14 Replies
24 Topics
S
SophiaAXCommunity Manager
posted in Industry Discussion
Proposing the Autonomous Endpoint Management (AEM) Manifesto

Hey Automox Community! As IT pros, we know you're always fighting against the evolving complexities of information systems and traditional endpoint management strategies just aren't cutting it anymore.That's where we propose the Autonomous Endpoint Management (AEM) Manifesto can step in to help. The AEM Manifesto prioritizes user-defined automation, proactive security, and collaborative knowledge to elevate endpoint management as a strategic imperative.We believe endpoint management shouldn't be a hurdle but a strategic imperative that propels your business forward. Discover the 10 principles we think are changing the game of endpoint management.

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1 month ago
jack.smith
jack.smithAll Star
posted in Industry Discussion
Listen Now: The Fundamentals of Lasting Customer Satisfaction | Automox Insiders, Episode 4

Customer Engagement is KeyI completely agree that a customer's willingness to engage plays a big role in this success. Because of this, I've built fantastic relationships with various tools in my tech stack.Here's what I've found most engaging with different companies:Collaboration with Product & Engineering: Open discussions with product and engineering teams lead to better insights for future product enhancements. Meeting the Makers: Connecting with the amazing engineers who support or build the tools we use is valuable. Insights on Upcoming Features: Getting a sneak peek at upcoming features is exciting! Efficiency Hacks: Learning how to use tools more effectively is always a win. Early Access: Being part of beta programs for new features can be a great advantage. Customer Advisory Boards: Contributing to customer advisory boards allows you to directly influence product development. Rockstar CSMs: Partnering with rock star CSMs who connect you with the right people and unlock th

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S
5 months ago
DavidV-Automox
DavidV-AutomoxAutomox Employee
posted in Industry Discussion
Windows 11 updates API was secretly changed, Here’s what it broke & how to fix it!

Huge shoutout to our own Darrin DiNapoli! Who dug deep into this problem & found the solution! ScopeAutomox customers need not worry! As your devices are scanned, the agent will update and upon next reboot will restore functionally. No action needed beyond your regular maintenance windows. For our non Automox readers, we are unsure the total scope of impacted Windows 11 versions. Whether or not this is dependent on external settings or preferences, or if this issue will arise simply by deploying the KB5037771 update. We of course recommend the update as it includes improvements to critical service in Windows 11 and preps your machine for future security and feature updates. But - let's not get ahead of ourselves, here’s what happened. Unbeknownst to many, a Preview build of the Windows Update API was activated on a subset of Windows 11 devices. This was not part of the well-known Windows Insider Preview program but an obscure and undocumented feature. Users had no control over opti

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K
3 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Do you think that most software companies use their own software? | Automox Insiders Podcast

The latest episode of the Automox Insiders podcast has just dropped. Maddie Regis interviews Colby Hall, the team lead for IT operations at Automox, about how we use our own product.Take a listen on your favorite platform or watch on YouTube! Then, come back and answer this discussion question: Do you think that most software companies use their own software?

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3 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Listen Now: CISO IT Podcast with Dmitri Alperovitch and Jason Kikta

Bestselling author, Crowdstrike Cofounder, and Automox Board Chairman Dmitri Alperovitch joins the CISO IT podcast to discuss how cloud tech improves ITOps and cybersecurity. Take a listen now! 

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4 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Cythera's Approach to Cyber Defense | Heroes of IT, Episode 5

Don’t miss this Heroes of IT podcast episode with Cythera! Craig from Cythera, an Australian MSP provider, discusses the Australian Essential Eight and the adoption of cybersecurity strategies in the Australian business community.Take a listen, then come back here and answer this discussion question: Do you wish that your federal government, wherever you're located, had a similar directive to the Australian Essential Eight? Why or why not?

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4 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Listen Now: Worklet's the Word with Kyle Gregg | Automox Insiders, Ep. 6

Check out this latest episode of Automox Insiders to meet Kyle, Senior Solutions Consultant at Automox and Worklet Wiz! Kyle shares his IT background and describes Worklets as powerful tools that go beyond simple scripts.After you have listened to the episode, come back and answer this discussion quetsion: How have Worklets made it easier to control your endpoints and double down on the security of your environment?

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4 months ago
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Funsho SalawuRookie
asked in Industry Discussion
Does Automox Use Copycat?

Hi All,We had a strange pop-up on devices during/after a recent deployment using Automox. The message came from a application of executable called CopyCat (followed by a image of a white cat holding silver keys). For our piece of mind, can anyone confirm if this is a standard component of Automox, or do I need to be worried?

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JasonK-Automox
4 months ago
R
richel.valdezRookie
asked in Industry Discussion
Cumulative Update for Windows not showing as available

Hello, We have quiet a few devices that does not have monthly “Cumulative Update for Windows...” available.I don’t see a special pattern. All of them are OS supported and have agent version up-to-date.  I could do an OOB patch to push install the missed CU that is not showing in the available software. But would like to know what others have been practising. What do you do guys do? 

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5 months ago
S
Selvamuthukumaran ASRookie
asked in Industry Discussion
Customize SQL Patching

I would like to deploy SQL patches (not the latest version) but a N-1 version leveraging ‘Patch Only’ policy or We need to leverage our script to install a specific package.

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jack.smith
5 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
CISO IT Episode with Rich Casselberry, VP of IT Security at ATN International

The latest installment of the CISO IT podcast is out now. Listen on your favorite podcast platform! This episode features special guest Rich Casselberry. Jason and Rich discuss the challenges of security and how to make better risk decisions. They explore the difficulty of proving a negative in security and the lack of obvious metrics of success. They emphasize the importance of balancing risk and finding the right level of security for the organization. Plus a whole lot more! We’d love to hear if you AGREE or DISAGREE with the following statement from the episode: Security is challenging because it involves proving a negative and lacks obvious metrics of success.

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jack.smith
6 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Heroes of IT Podcast with Security Engineer and Fellow Community Member, Jack Smith

The latest Heroes of IT podcast is out and it’s a great one featuring fellow community member, @jack.smith! If you’ve been here a while you know how impactful Jack has been in the community - he’s a MACHINE! You can listen to the episode on your favorite podcast platform. Then, come back here to let us know what your thoughts are on this question…How much or how little are you taking into consideration end user happiness?Cheers, everyone! 

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6 months ago
0
0101001011011010110zNovice
asked in Industry Discussion
Renamed windows PC showing old hostname in console

Actually, we completely reset the PC and wiped it clean, and built the PC from scratch. However, the automox console is showing the pc with the old hostname. How can I clear this up?

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0
6 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Product Talk Podcast: Automated Vulnerability Remediation

The latest Product Talk podcast with @Peter-Automox and @Stephanie-Automox is finally out! Go ahead and listen on your favorite podcast platform and learn all about Automated Vulnerability Remediation!Then, we would love to hear your thoughts on the following question… What do you think?AVR can help bridge the gap between security and IT teams. In your experience, have you found this to be a significant issue and how does AVR help in addressing it?

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6 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
New Hands-On IT Episode: Exploring Linux History, Evolution, and Adoption

The latest Hands-On IT podcast episode with @Landon-Automox is out now and it’s allll about Linux! Listen on your favorite platform. After you take a listen to Landon’s thoughts, we would love to hear your experience too! Drop a comment and answer: What was your first introduction to Linux?

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6 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Navigating the IT Maturity Journey: Zac Turner, Degreed System Administrator | Heroes of IT, Ep. 3

The latest Heroes of IT episode is out now with Ashley Smith and Zac Turner! Listen on your favorite podcast platform! This episode focuses on the concept of maturity journeys in IT and IT operations. Special guest, Zac Turner from Degreed, shares insights and experiences related to reaching maturity in IT. We cover topics such as the ITOps basics, the shift from pre-pandemic IT to remote work and cloud solutions, starting from scratch with endpoint management, differentiating between mature and immature IT teams, and staying informed by following IT resources! We would also love to hear your thoughts on the following: How do you feel the relationship between IT and other departments affects the overall success of the company?

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7 months ago
S
SophiaAXCommunity Manager
asked in Industry Discussion
Starting Your Linux Adventure, From Linux Newbie to Linux Nerd | Automate IT, Ep. 3.

 The latest Automate IT episode is out! Listen on your favorite podcast platform. In this episode, David van Heerden discusses the journey of learning and working with Linux servers. He shares his personal experience of starting with Ubuntu and gradually gaining confidence in navigating the Linux environment. David suggests finding motivation and projects, such as using Home Assistant, to overcome barriers and gain practical experience. We would love to hear your thoughts on this after you listen: Drawing from your personal experiences, what projects or tasks have helped you become more comfortable and familiar with the Linux environment?

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7 months ago
S
SophiaAXCommunity Manager
asked in Industry Discussion
Diving into Linux and More with Systems Engineer Ted Harapat | Automox Insiders, Ep. 3

The Automox Insiders podcast episode with Maddie Regis and Ted Harapat is out now! Listen on your favorite podcast platform! In this episode, Maddie interviews Ted, a senior systems engineer at Automox, about his role and expertise in Linux. Ted shares his background and interest in technology, as well as his journey to becoming a systems engineer. Ted provides valuable advice for IT professionals on navigating Linux and encourages them to explore and learn by doing. We would also love to hear your thoughts on the following: How do you think early exposure to technology can shape one's career and interest in specific areas like Linux (just like in Ted’s journey)? 

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7 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Livin' on the Edge: Linux's Impact on Computing | CISO IT Podcast

You’ve got another edition of the CISO IT podcast out today! You can listen in on your favorite podcast platform, then return to chime in on this debate Jason touched on…Emacs or Vim?! 

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7 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
March 2024 Patch Tuesday Brings 60 Vulnerabilities with 2 Critical | What You Should Keep an Eye on

This month's Patch Tuesday brings 60 vulnerabilities with 2 critical! There are two particularly alarming CVEs that will catch your eye:CVE-2024-21400 Microsoft Azure Kubernetes Service Confidential Container Elevation of Privilege Vulnerability [Important] Allows attackers to bypass security measures to steal credentials and manipulate resources not intended to be accessible CVE-2024-26164 Microsoft Django Backend for SQL Server Remote Code Execution Vulnerability [Important] Makes it possible for attackers to carry out SQL injection attacks by exploiting an unsanitized parameter within a SQL query Listen to the Automox Patch Tuesday podcast or read the blog for more on Patch Tuesday. Our hosts also tackle Apple’s 14.4 Release Notes!Our team would love to hear your thoughts on the following questions! Take a minute to drop a comment with your answers or with any feedback on how we cover Patch Tuesday.  Beyond patching and applying security updates for CVE-2024-21400, do you plan o

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7 months ago
J
joseRookie
asked in Industry Discussion
Automox export list for Qradar IBM

greetings with everyone,Is there automox compatibility with Qradar SIEM?I am investigating, if anyone has a similar case, could you give me some guidelines to follow the best path?

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7 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
Master IT Automation: Your Essential Beginner's Guide | Hands-On IT Podcast, Episode 2

Hands-on IT podcast episode 2 is out now! Listen as @Landon-Automox, Technical Marketing Manager at Automox, unfolds the mysteries of automation and its benefits! We delve into how automation can revolutionize your work, making processes painlessly efficient and saving you valuable time. New to automation? Don't worry, we've got you covered too. Learn from our three-step beginner's guide! If you listened to this episode of Hands-on IT, we’d love to hear from you. Share your personal experience on how you plan on or already have started learning about IT automation!  We'd love to know your creative ways of applying home automation for everyday life! What are some of the coolest, time-saving automations you can think of implementing at home?Until next time! 

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7 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
The 2024 State of ITOps Report is Finally Out!

In this year's report, 500 U.S.-based ITOps professionals express how automation increases their IT agility – reducing costs and enhancing endpoint management capabilities. The report also reveals that less than half (44%) of organizations have high ITOps agility, with the most agile showing mature uses of AI and workflow automation tools.Get your copy of the full report now!Plus, we also featured some community members and employees in the report. Here’s a sneak peek at their thoughts. 

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9 months ago
S
SophiaAXCommunity Manager
posted in Industry Discussion
How have you used Generative AI in the past year? How did it help (or not help) you?

Talk of Generative AI is taking over industry headlines, water cooler chat, and even our LinkedIn feeds.But how many of us have actually gotten hands-on with Generative AI? If you have used Generative AI at work, how successful have those experiences been? We’d love to hear what the Automox Community has to say about Generative AI, so take a minute to reply with your answer to these questions:How have you used Generative AI in the past year? What was the experience like? How did it help (or not help) you?Here are some examples to get us started:Did you use it to write a script? Did you use it to write traditional code instead of a low-code solution? Did you use it to find information instead of a search engine? Did you use it to identify vulnerabilities?

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1 year ago
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