Question

Renamed windows PC showing old hostname in console

  • 4 April 2024
  • 2 replies
  • 22 views

Userlevel 1
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Actually, we completely reset the PC and wiped it clean, and built the PC from scratch. However, the automox console is showing the pc with the old hostname. How can I clear this up?


2 replies

Userlevel 2
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Hello, 
If the Mac address is the same, it can do this sometimes.

  • Did you remove the endpoint from the console before reinstalling the amagent? 
  • Has the endpoint scan completed yet?
  • And I’m sure you’ve already checked this one, but can you double check the PC hostname on the endpoint? 

LM

Userlevel 1
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Thanks, scanning the machine fixed it.

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