Automox Q&A

Can a feature be added to allow a default remote control setting to be set per group?

When updates are deployed through Automox, the end user's notebook installs the updates as expected. The user is then prompted to restart the device, and after restarting, the updates are...

A number of our mac users have complained that their devices are rebooting unexpectedly. I’ve been testing this myself to ensure they were not just somehow missing the notifications however I’ve...

Is there a way to list updates and associated policies?

Hi everyone I've been trying to automate HP driver update using the HP Image Assistant tool in silent mode. However, the process fails even before the analysis and installation parts. The command I...

Did anyone else receive this message from someone at Automox? This feels as though Automox has allowed a sales/marketing person to sieve through my companies software list held on Automox for sales...

Hello, I have a issue with my policies not being executed. I have a couple manual approval policies that should have been executed this morning at 8:00 am UTC+0100. Yet when went to check only 1...

Is it possible to assign specific device group access to user ?

Automox Team- Are there any Otto’s still floating out there? Happy sec engineer here who would love to add one to my swag shelf.

I’m using the worklet to delete devices after 30 days of being disconnected. I currently have a script in Intune that should add in the access key as well as stop then start the Automox service. This...

We’re using Automox in a less protected environment, but I’m trying to evaluate if I can use it closer to our factory systems. Does Automox have an on-prem solution for partially air-gapped systems?...

Hello Everyone! We're inviting you to our upcoming Automox Live Q&A session Tuesday, Jan 13th at 9 am MST/ 11am ET. Have a few minutes? Bring your Automox questions — our experts will solve them...

Would it be possible to get a auto close/timeout on the agent? We have had some users gripe that after they click Install Updates and they install the agent window just remains open. Would it be...

In our Automox environment we’ve noticed an increase in users reporting updates on Windows devices taking a very long time to progress before eventually failing with error message "Something didnt go...

My place of work has a plague of computers that get filled up on the local drive by our end users which has been causing trouble when trying to use automox. So I put this question forth, if there is...

Hi everyone, We’re planning to expand our IT operations team with remote IT admins who will be managing endpoints and creating Worklets in Automox. We’re exploring best practices for onboarding and...

I have been looking to get the details of users who performed what action in Automox and I don’t see it anywhere. Please have this fixed as this is a critical audit requirement

We have Automox deployed on our users devices and overall it is great for keeping devices up to date, but if a device has need of updates that we can see on our console, the icon on the users device...

We have a Windows 11 Golden Image running for VDI. We noticed that MS Teams wasn’t being upgraded to latest version. I found a worklet. Windows - Software Lifecycle - Upgrade to the New Microsoft...

Hi, After following this documentation, as well as enabling and configuring the “Enable Apple Silicon Patching” worklet (with the correct admin credentials) I have been unsuccessful in my attempts to...