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Automox updates failing upon restart

AndrewFantauzzi
December 19, 2025 at 9:09 pm UTC
#automox#Windows 11

In our Automox environment we’ve noticed an increase in users reporting updates on Windows devices taking a very long time to progress before eventually failing with error message "Something didnt go as planned. No need to worry - undoing changes. Please keep your computer on."

The whole process seems to take about 30-45 minutes, and there were no errors listed in the effected devices activity logs. Has anyone else noticed this behaviour?

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Replies (1)

BrandonG-AutomoxDecember 19, 2025
#1

Hi Andrew,

This sounds like you would benefit from engaging with our support engineers to troubleshoot and resolve. I would encourage you to open a support request via our Help Center.

Our team will we working at a reduced capacity over the week of Christmas, so I’d urge you to submit this today for faster assistance.

Cheers,
Brandon