Needs Restart Not Showing Correct Status
automox-communityportal
August 11, 2026 at 10:51 pm UTC
When updates are deployed through Automox, the end user's notebook installs the updates as expected. The user is then prompted to restart the device, and after restarting, the updates are successfully completed.
The problem is that the Automox dashboard does not appear to be updating the device status correctly. Many devices continue to display a "Restart Required" status even after users have restarted their notebooks multiple times (2–3 times
throughout the day).
Can you advise what the cause of this is, is there a time delay in Automox updating the correct status?
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