We are excited to announce an upcoming update to the Install and Restart settings within your policy page, designed to bring better clarity and alignment with our modern agent architecture.
What is Changing?
Starting the week of January 26th, we are updating the policy interface for all environments running Agent Version 2.1.x and newer.
With the introduction of the Agent Tray (v2.1+), our notification system transitioned from a "deferral-based" model to a "deadline-based" model. To provide a more intuitive experience, our UI is changing to reflect this reality. You will no longer see fields to enter multiple deferral options and maximum snooze counts; instead, you will see a single, clear Deadline field.
For any new policies created after this update, the default deadline will be set to 9 hours (down from 48 hours). This change reflects industry best practices for timely patching, but remains completely modifiable to fit your needs.
What Stays the Same?
- End-User Experience: If your policies are configured with end-user notifications, the behavior remains identical to what it is today. Once a policy begins executing, the end user still has the entirety of the deadline to take action before an install or restart is enforced.
- Legacy Support: If your organization still has any agents older than version 2.1 present, your policy page will remain exactly as it is today with no UI changes.
- Zero Manual Effort: There is no action for you to take. Your existing policies will transition their logic into the new UI format automatically.
Why This Matters
This update removes the "math" from policy creation. Instead of calculating how many deferrals lead to a specific cutoff, you can now simply set the exact window of time you want to give your users. It’s cleaner, faster, and aligns perfectly with the notifications your users see in the Automox Tray.