Using Automox

This script will dump all available critical updates for all of the endpoints in an organization into a .csv file along with the number of days the update has been available and if the update requires a reboot. You’ll need to set the following before running the script: $apiKey = 'YOUR_API_KEY' - in your console, go to Settings->API and select the API key. Note that the API key is per admin user, so you and another admin in your console will have different API keys. $orgID = 'YOUR_ORG_ID' - put in your Org ID which can be found by looking at the URL on the dashboard and selecting the value after the “?o=”: [https://console.automox.com/dashboard?o=1234]. In this example the Org ID is 1234. You can also modify $filepath if you want to change the file name or save it in a different location. Keep in mind the script will overwrite a previously generated file if it exists. $apiKey = 'YOUR_API_KEY' $orgID = 'YOUR_ORG_ID' $filepath = 'C:\Temp\CritUpdates.csv' Set-Content $filepath -Value

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Hello Everyone!We're inviting you to our Office Hours session today, August 1st at 12 pm MST/ 1pm CT/ 2pm ETThis is a live Q & A dedicated to answering your questions!Click here to register for the session.

Hi, all. I’m new here, so forgive me if I’m reposting something already covered.We have 2 machines that have recently received what I believe were 3rd party updates from Automox that have slowed the machines to a crawl. We send out daily updates so I’m unclear as to the exact day, much less exact update, that might be causing this. Has anyone else seen this with a recent (in the last week) update, and if so did you determine what was causing it?Also, any tips for quickly alleviating the symptoms without rolling back to a restore point (if there even is one) would be much appreciated. At this point I’m hoping more updates coming through will fix whatever got buggered up. Note that this is only 2 machines (that I know of) out of about 200.Thanks in advance!

Wrangling spreadsheets like it’s your day job?Automox is rolling out new reporting all through 2025 — real-time dashboards, role-based views, and actionable insights built right into the console.Less manual work. More visibility. Smarter decisions.It's reporting built for action.Learn more here: https://www.automox.com/solutions/outcomes/it-visibility-reporting 

Start where all great IT legends begin — At the beginning. Also called: Onboarding Week 1: Readying Your EnvironmentIf diving into a new platform feels like debugging someone else’s code with no comments…We get it. That’s why we made it refreshingly simple. ⚙️ Start with the basics: Preparing your environment Setting up Groups Hitting “deploy” without crossing your fingers Because skipping straight to “advanced” without knowing what a group does?That’s how you find yourself working weekends. 🗓️ Next live Week 1 session: August 6 at 10am CT📍 Join the onboarding fast track Less guesswork, more “oh THAT’S how it works.”

Hello Forum Members,I hope this message finds you all well. I am reaching out to the community today with a specific inquiry regarding the deployment of Edge Computing solutions in conjunction with Automox. I'm eager to learn from your experiences and gather insights into the feasibility and best practices for such implementations.To provide a bit of context, my organization is actively exploring the integration of edge computing into our IT infrastructure to enhance our operational efficiency and reduce latency for critical applications. We have been long-time users of Automox for managing our endpoints, and we believe that combining these two technologies could be a powerful solution.I am keen to hear about your real-world experiences and any lessons learned from your deployments. Your insights will be immensely valuable to us as we embark on this journey.Feel free to share your stories, tips, or any resources that you believe would be helpful in our exploration of this integration.

Hello Everyone!We're inviting you to our upcoming Office Hours session Friday, July 11, 2025, at 12 pm MST/ 1pm CT/ 2pm ETThis is a live Q & A dedicated to answering your questions!Click here to register for the session.

We are having issues with users that have applications removed like, firefox or chrome, and continuously showing “Your Computer is preparing to install updates” due to a policy to update both Chrome and Firefox, and it fails for those users and never shows that their computer is Up To Date (this is happening for other applications as well but Firefox/Chrome seems to be the most prevalent offenders)  which is causing confusion with the end users and countless unnecessary calls to our helpdesk. 

With the new (and awesome btw) Status page roll out, is there a way to api pull from that page? Just looking for base info... up,degraded,down and the like! I looked a bit to see if I could find that but coming up empty lol!

You earned your points – now spend ‘em. Redeem exclusive rewards curated just for the Automox Community. Limited-edition swag, gift cards, and more. No credit card. No layaway. Just you, your points, and a chance to jump the line.  Here’s how you can earn points in the Automox Community:Visit Community pages Sign up for a Community account Reply to a post or topic Earn best answer on a post Make a new post or topic. You can also trade in your points from AXU and Otto HQ activities! Set up your profile in Otto HQ to get started using this link.  Have questions? Visit FAQs here.

The Managing End-User Notifications documentation appears to be out of date now that the notification images have been updated. Is there up to date documentation available?

FastAgent brings reimagined communication protocol, agent infrastructure, and user-facing frontend that modernizes agent-based management behind the scenes. The upgrade also comes with an intuitive, best-in-class digital experience for end-user reboot and update control with Automox Tray!  Informed, In-Control, Happy End Users The all-new Automox Tray delivers an approachable, familiar, and modern digital experience to your end users for best-in-class control of system updates and reboots without compromising security SLAs.  Always Connected  Industry-leading consistency and connected control thanks to revamped communication protocols with real-time device connectivity status and agent-platform connectivity.  More Productive Admins and Users Users will see fewer interruptions, and duplicate common prevention will eliminate unexpected reboots to deliver a superior digital experience to your business and employees.  Reimagined Agent for Industry-Leading Contr

Please explain Patch Now in Software/Actions/3 dots/Patch Now.  Does it patch only the devices impacted? 

Is it possible to filter the main Outstanding Patch Count widget to only show connected devices. I would like this dashboard option to show a live update not including devices not online if possible

 You know the feeling.That "why am I piecing this together in Excel again?" frustration.That "where's my at-a-glance view of what's ACTUALLY going on?" struggle.Yeah, we get it.That’s why we built the NEW Insights Analytics section in the Automox console — so you can stop being a spreadsheet ninja and start being a visibility boss. 📊 No more guessing.📈 No more cobbling together reports.💪 Just clear, actionable data that makes you look like the IT wizard you are. 🔥 Join us May 28th where we’ll: Show you around the shiny new Analytics dashboard Drop real-world tips on using it to impress your boss (and maybe get that sweet "good job" Slack emoji) Answer your burning questions LIVE  🗓️ May 28, 2025, 10:00 AM CT🔗 Register Here — It's free, you deserve this

Hello Everyone!We're inviting you to our upcoming Office Hours session Friday, May 23, 2025, at 12 pm MST/ 1pm CT/ 2pm ETThis is a live Q & A dedicated to answering your questions!Click here to register for the session.

Currently we have the overview report, the non-compliant devices report, the pre-patch report and the activity log. We’re working on adding more reports and improving the reporting engine. What would you like to see added to the report section?

Every week, the Customer Success team is sharing a short-form video that highlights part of the Automox console. This week—and the next few—we will be highlighting parts of our new Analytics dashboard. Today we walk through the CVE report and what actions to take based on it's data.   We share a new tip every week, and you can always access the full library by searching “Tip of the Week” here in the community. Join us for Office Hours if you have any questions!

Hello Everyone!We're inviting you to our Office Hours session today Friday, May 16, 2025, at 12 pm MST/ 1pm CT/ 2pm ETThis is a live Q & A dedicated to answering your questions!Click here to register for today’s session.

Join our May 14th Onboarding Webinar focused on Configuring Patch Policies in Automox. We'll walk through best practices for setting up policies, show you how to automate patching workflows, and answer your questions live. Whether you're new or just need a refresher, this session will help you patch smarter, not harder.Click here to register!

Hi AM Community,I do have an open ticket with support, but figured I’d ask here.  We were onboarded mid-January and since then we have had devices stop connecting with the console and then they are never reconnected again until we restart the client.  The agent service is still running, but the only repeated error in the logs is: dial tcp: lookup api.automox.com: no such hostWe have a mix of remote and office employees and VPN is only used to access our file server (or internal servers from the IT team).  It appears to be happening to both user types and we can’t figure out the cause.  We have no content filtering or DNS security software (unless you are in the office).The only consistent error we see is: dial tcp: lookup api.automox.com: no such hostHas anyone experienced this?  

Hello Everyone!We're inviting you to our upcoming Office Hours session on Friday, May 9, 2025, at 12 pm MST/ 1pm CT/ 2pm ETThis is a live Q & A dedicated to answering your questions!Click here to register for today’s session. 

If you don’t know already, Office Hours with Brandon Gray are now every Friday at 2pm EDT. If you don’t know about Office Hours, you’re really missing a great place to ask questions, make suggestions, or just listen to others in the Automox Community probably experiencing the same things you are. As a regular participant (and 3 year customer of Automox), it has been a place where I have asked numerous questions, made requests, and received invaluable advice and suggestions on having a smooth hassle-free (well almost, it is Microsoft) updating experience.

Every week, we’ll be sharing a short video that highlights a specific feature or use case in the Automox console. In this video, we discuss mean time to remediation (MTTR) and how you can improve your performance in this area. Our target MTTR is 7 days, and I highlight the importance of reviewing our active policies to identify those that exceed this target. Be sure to keep an eye out for the next Tip of the Week!