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966 Topics
J
jrscitChannel Partner
posted in Using Automox
Modify App MacOS Permissions

Does anyone know how to modify permissions to install a third party app on Catalina? I have been trying to remotely install an application like ITarian Remote Control or Chrome Remote Desktop however Catalina either doesn’t permit the installation at all, or will not allow the application to start once installed due to security and privacy controls. I’ve read for something like Chrome Remote Desktop that the following is required, which would need to be scripted somehow: In System Preferences/Security & Privacy, make sure check both “sh” options under “Screen Record” and also “Accessibility” Any thoughts?

652
J
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
New community feature: Tooltip preview on topics

We just added in another Discourse (our community platform) plugin. This one provides tooltip previews of topics. Just hover your cursor over a topic subject line and it will pop up a preview with the first couple sentences like so:

121
D-D-D-D-DropTheTable-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Do you observe Read Only Friday?

Since this is Friday the 13th, it’s especially important to not touch anything Are you on the ROF bandwagon?

1631
JasonG-Automox
4 years ago
D
david.thomsonNovice
posted in Using Automox
Server 2012 Datacenter Windows update boot loop

Several servers stuck on a reboot cycle after Windows Update last night (Tuesday - Wednesday). This appears to be a combination of 2019-12 Security Monthly Quality Rollup for Windows Server 2012 for x64-based Systems (KB4530691) and 2019-12 Servicing Stack Update for Windows Server 2012 for x64-based Systems (KB4532920) The solution is to boot the server in safe mode and allow the update to fail. This can take a long time. I think that the way to avoid this is to manually install 2019-12 Servicing Stack Update for Windows Server 2012 for x64-based Systems (KB4532920) before the rollup, but I am still testing this. I don’t imagine this will impact too many users, but hopefully the above helps someone.

674
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.12.15-01 Release Notes

Bug Fixes: Fixed an error where Next Patch Window is ‘unscheduled’ when a policy is scheduled Fixed an error to ensure that patch policies take effect at the proper scheduled time https://support.automox.com/help/archive-2017-2018-2019

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.12.13-01 Release Notes

Enhancements Mac and Windows 3rd party application support for Zoom Improved numeric semantic versioning across multiple areas of the product Enhanced the way we record customer titles to increase report accuracy https://support.automox.com/help/archive-2017-2018-2019

90
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
New Automox Swag

This one you have to work here to acquire, so start applying! Our model is @DanK doing his best Blue Steel IMG_94193024×4032 2.54 MB IMG_80743024×4032 2.68 MB IMG_96793024×4032 2.69 MB IMG_38903024×4032 3.6 MB

383
dimforest
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
December 2019 Patch Tuesday Index

Patch Tuesday is here! Celebrate by reading up on what’s new today in the patch world: blog.automox.com December 2019 Patch Tuesday Index For the latest Patch Updates from Microsoft and third-party vendors, bookmark the Automox December 2019 Patch Tuesday Index, updated live throughout the day. And remember to sign up for the webinar on Thursday: go.automox.com Webinar: Automating Patch Tuesday: December 2019 Join Richard Melick for a review of December's Microsoft Patch Tuesday and third-party security patches and learn tips for automatically protecting your infrastructure from these vulnerabilities.

90
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Automox community now supports reply by email

I’ve enabled the reply by email feature, which means you can now reply directly to notification emails, either to reply to a topic or a private message. When you click the reply in your email client, you’ll now see that the return email address has this format: automox+3v1a7v7ss7qto2gp58qevdg9op6aloi1@discoursehosting.net The alphanumeric portion after the + is how the inbound email notifies the community which topic or post to reply to. Don’t worry, it also checks to make sure the email address you are replying from is the same email address that the notification was sent to, as an additional layer of security. The email polling interval is 5 minutes, so it can take up to 5 minutes for your post to show up after you send the email.

140
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
New community feature: Who's Online

I’ve added a new plugin to the community that shows who is currently here on the site. You’ll see it right below the All Categories dropdown:

50
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What IT problem would you like to never have to deal with again?

Printers Projectors DNS Password resets Patching Backups 0 voters

56
JayG
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.12.06-01 Release Notes

Bug Fixes Fixed a bug where some Device Details pages were not loading properly. https://support.automox.com/help/archive-2017-2018-2019

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
OpenText buys Carbonite

Looks like OpenText wants to extend its portfolio: TechCrunch OpenText buys data security firm Carbonite for $1.42B – TechCrunch Carbonite has agreed to a $1.42 billion purchase by OpenText, an enterprise information management giant, ending weeks of speculation about the anticipated buyout. The deal marks a 78% premium on Carbonite’s share price on September 5, when it was... Anyone here a Carbonite customer?

105
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What books have changed your life the most?

Include a couple that helped you in your career, and a couple that helped you in life in general. For me for career I’d have to go with: amazon.com The Practice of System and Network Administration, Second Edition Thomas A. Limoncelli, Christina J. Hogan, Strata R. Chalup 4.4 out of 5 stars, and amazon.com Getting Things Done: The Art of Stress-Free Productivity 4.4 out of 5 stars, ISBN: 978-0670899241, Viking, January 8, 2001, $13.49 For general life: Taught me to manage money better: amazon.com How to Get Out of Debt, Stay Out of Debt, and Live Prosperously*: Based on the Proven Principles and Techniques of Debtors Anonymous 4.6 out of 5 stars, ISBN: 978-0553382020, Bantam, May 8, 2012, $14.20 This one is technically a business book, but it helped me in other areas of life too

83
dimforest
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.12.04-02 Release Notes

Bugs Fixed an issue that returned messages larger than the maximum allowed in the Automox Console. https://support.automox.com/help/archive-2017-2018-2019

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What percentage of your users are remote?

Here at Automox we’re mostly all in the office, except for Wednesday which is work from home day. How about at your office? Do you have many users who are remote part or all of the time?

138
GeekyLibrarian
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.12.03-01 Release Notes

Bug Fixes Fixed an issue that could prevent Devices page from loading when a device has an older agent version. Enhancements Enhanced the Automatic Reboot toggle description in the Policy editor. Refactored the Events API endpoint to increase performance and add additional filtering functionality. Increased the performance of the Activity Log Report. https://support.automox.com/help/archive-2017-2018-2019

160
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
2019.11.27-01 Release Notes

Bug Fixes Resolved an issue where an endpoint addition to a group via the console sent individual requests for each endpoint added. Fixed and issue when using RHEL 8 that was listing only uninstalled packages in the Device Details page. Enhancements Implemented performance improvements when using the console. https://support.automox.com/help/archive-2017-2018-2019

120
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
How To Manage IIS Websites In PowerShell

A friend of mine from the Spiceworks community, Bill Kindle, just wrote a nice article on using Powershell to automate managing your IIS sites. Check it out here: Adam the Automator – 3 Dec 19 How to Manage IIS Websites with PowerShell [Tutorial] Learn, step by step, how to build a PowerShell script to create an IIS website, managing IIS bindings and more!

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Blog: Cyber Security Tips to Help Keep Your Company Safe During the Holidays

Every year, Cyber Monday kicks off the holiday season. Online consumers are poised and ready to take advantage of the cyber sales to stock up on holiday gifts for family, friends and, well, themselves. But, consumers aren’t the only ones positioned for “attack” on cyberspace. Cybercriminals are also at the ready to exploit the holiday shopping season and conduct malicious campaigns like spear-phishing to deliver malware in addition to your holiday presents. Why are the holidays a prime time for hackers? According to an article in ZDNet.com, in 2017 there was a 57.5% increase in attempted cyberattacks during the holiday season, with the peak hacking period occurring between Christmas and New Year’s day. And, this followed a year that saw a 21.5% increase above normal levels in the number of attempted cyberattacks during that same season. Why are the holidays a prime time for malicious online activity? Two key reasons exist: Cyber attackers have more opportunity to act without being no

200
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Community maintenance for Nov 27th is complete

Thanks for being patient during the downtime. We’ve migrated to a new host for our community platform, so please let me know if you see anything wrong or missing now that we’ve switched over.

50
Nic-Automox
4 years ago
J
jloudonChannel Partner
posted in Using Automox
Device Facts on Macs - Gatekeeper, FileVault, Firewall status

Curious if anyone else is using Automox to report on security feature status of Macs, namely whether or not Firewall/FileVault/Gatekeeper are enabled or disabled. I know it’s not in the Device Detail screen. Has anyone created a worklet or some other inventive way of managing this through Automox?

1354
Nic-Automox
4 years ago
M
Marco.Ho.LinkhkRookie
posted in Using Automox
How to list out those computer is non-compliance on single worklet Policy

Hi All, I have created the Worklet without a schedule to detect the computer setting, and assigned to the group included over 300 computer, how can I list out this computer is non-compliance on this single worklet or single policy?

391
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
How many of you are freezing your infrastructure for the holiday season?

I know that some retailers or ecommerce companies will freeze any patches or changes to production environments through the holidays, to avoid breaking anything. Are you in that camp? If so, when does your freeze start?

72
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
Blog: Automox Feature Update Coming Soon: Improved Severity Classifications for Patches

The Automox team has been hard at work upgrading our ability to classify patches based on severity level. This update leverages the National Vulnerability Database (NVD) CVSS v3.0 scoring model, which is the industry standard for evaluating vulnerabilities and correctly scoring them based on how exploitable they are and what their impact will be on a system or device. Automox Patch Management: Severity Levels The new Automox severity levels for patches will be: Critical, High, Medium, Low and None. The addition of “High” will allow a bit more nuance in the evaluation of vulnerabilities with “Critical” being restricted to only the most impactful and exploitable of vulnerabilities. The addition of “None” is to account for a vulnerability that has a score of 0.0. We will also introduce “Unknown” for any CVE that is awaiting analysis, does not have enough information to receive a score, etc. Remember that a CVE can be “Unknown” to start, but later have a severity level assigned that is the

420
Nic-Automox
4 years ago
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