Automox

Forum for AX newbs and vets ,alike!

  • 559 Topics
  • 2,097 Replies
Nic-Automox
Nic-Automox
started this topic

Tip of the day: Upload a profile picture

By default, your avatar starts off as the first letter of your username. To upload a picture to replace that, click on your avatar in the u...
  • 2
  • 2

559 Topics

Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Now Available: Worklets 101 in Automox University

 The newest addition to Automox University is now available - Worklets 101! This course is for anyone that is just learning the wide world of Worklets or just wants to brush up on their Worklet knowledge.In this course, you’ll learn all of the basics you need to know to create helpful Worklets for your network. Check out the course and sign up for Automox University here: https://university.automox.com/worklets-101

0
Brittany-Automox
10 months ago
A
Anonymous
shared in Automox

AX Poll: Your remote tool of choice

 Hi, y’all - hope your week has been frustration-free! This is just a quick question from Automox: what’s your remote-access tool of choice? If you’ve been an Automox user for more than a day or so, I’d be willing to bet this thread will pique your interest!  Below are a few popular solutions to choose from, but please feel free to add any that I’ve missed/your favorite in the comments.

2
A
10 months ago
I
IncognitoRookie
shared in Automox

How to update all my devices with only one specific software?

I’m trying to figure out how to update all of my devices with only one specific software. I already have my standard policies in effect but I need to make sure every device is updated to feature update for Windows 10, version 21H2 (KB5010415).  How can I push this patch out to all the devices instead of having every single patch/software pushed? Is it even possible?

2
BrianC-Automox
10 months ago
V
viennaNovice
shared in Automox

Windows 11 upgrade

I understand it might be a bit early but do you plan releasing details about enabling/blocking the Windows 11 upgrade?

10
TJ_Coppola
10 months ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Just Added: Automated Patching Support for Tunnelblick and Snagit 2022

Happy Friday, again! Sharing a quick update that Automox now supports automated third-party patching support for Tunnelblick (Mac) and Snagit 2022 (Windows and Mac). This Snagit 2022 support is in addition to existing support for Snagit 2018, 2019, 2020, and 2021.As always, you can find a full list of supported third-party software here.

761
A
10 months ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Just Added: Automated Patching Support for Tunnelblick and Snagit 2022

Happy Friday, again! Sharing a quick update that Automox now supports automated third-party patching support for Tunnelblick (Mac) and Snagit 2022 (Windows and Mac). This Snagit 2022 support is in addition to existing support for Snagit 2018, 2019, and 2020.As always, you can find a full list of supported third-party software here.

0
Brittany-Automox
10 months ago
I
IceCreamRookie
shared in Automox

Remove windows apps

Hi,I try script (worklet) for remove apps windows 10 (Spotify and WindowsStores.But dont work, anyone idea? thx.Script:Start-Transcript -Path C:\SetupLog.txt -NoClobberWrite-Output "Uninstalling default apps"$apps = @( "Microsoft.WindowsStore" "SpotifyAB.SpotifyMusic")foreach ($app in $apps) { Write-Output "Trying to remove $app" # Get the app version $appVersion = (Get-AppxPackage -Name $app).Version If ($appVersion){ # If the apps is found, remove it Get-AppxPackage -Name $app -AllUsers | Remove-AppxPackage -AllUsers } # Remove the app from the local Windows Image to prevent re-install on new user accounts Get-AppXProvisionedPackage -Online | Where-Object DisplayName -EQ $app | Remove-AppxProvisionedPackage -Online # Cleanup Local App Data $appPath="$Env:LOCALAPPDATA\Packages\$app*" Remove-Item $appPath -Recurse -Force -ErrorAction 0}  

1
A
11 months ago
S
sripal kallemRookie
shared in Automox

Automox installing new version than updating!

We install our apps through MEM/Intune and trying to update the 3rd party apps through Automox. When we request for update of an app, it shows as a new install of app! does anyone has similar issue. do we have a fix for this? for example I tried to update 7-zip from version 19 to version 21.07. it shows as 2 apps in programs and features. 

2
S
11 months ago
J
jahrendsenRookie
shared in Automox

Trouble copying an uploaded file

It seems like this should be simple, but I’m having trouble figuring out the remediation code to simply copy a file I’ve uploaded to the worklet to a local directory on remote PC’s. I can see the file hitting in the amagent folder of the remote device, but once it’s transferred over, it just deletes and doesn’t copy to the directory. I’ve used all kinds of variations for the script, but no luck. Here’s the remediation code I’m using , which at least gets the file to the remote PC. copy-item -FilePath ‘.\StopUPH_EWL.bat’ -Destination c:\temp Any suggestions? Jeff

6
D
11 months ago
M
M.fernandezRookie
shared in Automox

FEATURE REQUEST: Send notification when host is online

As we are patching our customer’s environment, it becomes more important to get to know each host individually. Sometimes we need to run some worklets manually on some hosts, and for this we need to know when they are online.Since some devices are turned on more often than others, it would be good to be able to set up some kind of notification (throught Slack or email) when a specific host or a host in a group of hosts is connected. 

0
M
11 months ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Just Added: Automated Patching Support for KeePassXC

Happy Friday! We’re excited to announce that Automox now supports automated patching for KeePassXC for Intel and M1 Macs. If you’d like more information on which third-parties we support, we have a comprehensive list of software here.

0
Brittany-Automox
11 months ago
P
paulmarlerRookie
shared in Automox

Worklet to remove Microsoft KB5009543 - Security, KB5008876 - Windows update

Hello Im somewhat new to Automox, ive been tasksed with creating a policy to remove Microsoft KB5009543 security update and Microsoft KB5008876 - Windows update. these are causing major issues at my organization breaking our VPN. i found this script, but not sure on how to create the worklet ( ive never done this before) Get-WindowsPackage -Online | ?{$_.ReleaseType -like "*Update*"} | ` ForEach-Object {Get-WindowsPackage -Online -PackageName $_.PackageName} | ` Where-Object {$_.Description -like "*KB5009543*"} | Remove-WindowsPackage -Online -NoRestartthe tickets keep rolling in for remote employees! please help! 

3
A
11 months ago
C
crosnerRookie
shared in Automox

Machines Specs

I am looking for a script to run that will give me the specs of all the machines we have in our site and export it into an excel format. Or be able to sort by certain factors.

1
A
11 months ago
V
victorhimsRookie
shared in Automox

Uninstall of Sophos Endpoint Agent on Windows

Looking to find a way to uninstall our Sophos Endpoint agent across our Windows client

1
A
11 months ago
jaldeguer
jaldeguerRookie
shared in Automox

This Mac device requires Secure Token User Permission

I added a new macOS device that has an M1 pro chip.  On my Automox admin dashboard I see this message for this device under the compatibility checklist - This Mac device requires Secure Token User Permission.   I am using the latest Automox agent 1.0-35.pkg.  Is there another step I am missing to install the agent correctly?Thanks.

3
C
11 months ago
A
Anonymous
shared in Automox

What's Up With Your Worklet? (working title)Interview

Hi, Jack! Hi, everybody - Chad here, and welcome to our [somewhat] monthly worklet-focused series of interviews, where we get to chat with developers of worklets about their process, resources, and more. This month’s guest is community member and worklet creator @jack.smith from Spreetail. He’ll be discussing his “temporarily elevate to local admin” worklet and how it came to be. Check out the Q&A below! AX: What prompted the creation of this particular worklet?Jack Smith: An EDR tool had a custom IOC built to detect when any endpoint saw the command net localgroup Administrators /add. This would trigger an alert for the Security team to review. Most investigations resulted in local admin permissions being granted by help desk so an end user could perform a manual task that required elevation. The follow-through on removing those permissions was hit or miss. Now there is a deeper discussion here as to why not just remote in, perform the task and call it a day. The issue there came

680
A
11 months ago
V
VFSRookie
shared in Automox

Implementation of laps

We’re currently evaluating implementing LAPS, and I was curious as to who has done it recently and your experiences in undertaking it.   

2
A
11 months ago
A
adambRookie
shared in Automox

Total Devices through API

Is there a way to get a count of total devices through the API without getting all devices through the servers endpoint?

2
A
11 months ago
askornia
askorniaNovice
shared in Automox

macOS Monterey 12.0.1

Is there any update on macOS Monterey 12.0.1 being available within Automox? I would like to be able to disable this in my patching policies until it is supported within our other products. I don’t see it when I search for “macOS”, check the mac OS checkbox, or search for “Monterey”. Would it be safe to add these exemption keywords in without it being present in the software library?

5
P
11 months ago
A
Anonymous
shared in Automox

[VIDEO - 2min watch] Insight Hub: AX Software Menu OverviewTutorial

In this video, we’ll get you more familiar with the “Software” menu in the AX console.  This is a handy tool that features a search bar to find any software installed on your endpoints. In the screenshot below, I searched for “firefox” and got these results, across multiple operating systems:   In the video, we also mention our list of supported third-party software, which you can find right here. In addition, you can subscribe to our Community channel: Software Patching Catalog Updates.If you’re not yet an Automox customer and would like to try it for yourself, you can sign up for a free trial!

720
A
11 months ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Just Added: Automated Patching Support for Atom.io and Google Drive

We’re happy to announce that we now have automated patching support for Atom.io and Google Drive. As a reminder, you can always find a full list of our third-party software support here.Thanks!

0
Brittany-Automox
11 months ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Now Available: Automox University

If you’re looking for Automox courses and additional education, Automox University is the place for you! Automox University is a new customer training portal tailored towards customers that want to brush up on all of the need-to-know Automox functionality.You’ll find courses to help onboard new customers, manage bulk deployments, and construct policies. These courses are short and you can view them on-demand whenever you have a moment. New courses are added every month and more advanced courses will be coming this year!To sign up, visit Automox University at https://university.automox.com/. Let us know what you’d like to see in future courses and share your feedback below!

2190
Brittany-Automox
11 months ago
I
it_stuckNovice
shared in Automox

Automox Console Timeout

Hi Team,The Automox Console seems to have a very quick timeout on a session.Is there a way we can choose the timeout?It would also be useful if there was a way of enabling conditional access rules to say, that login request coming from a specific IP is trusted and therefore doesn’t require MFA?Cheers. 

1
A
11 months ago
C
Chris WRookie
shared in Automox

Pending Restarts not recognised

Hi folks, I’ve noticed our instance of Automox has stopped recognising pending restarts on our Windows Servers - I’ve double-checked on the devices and remote PS to confirm.Is anyone else seeing this or know what I could do to troubleshoot on our side?Thanks heaps :)

2
C
1 year ago
B
battleaxe59Rookie
shared in Automox

Latest version of client, but disconnected in console

It would seem 75% of my machines picked up the latest update in November, but then stopped communicating with the server.  Pushing a reinstall doesn’t work since the latest is already installed and most uninstalls are failing as well.  Thoughts? 

1
A
1 year ago

Badge winners

Show all badges
Terms & ConditionsCookie settings