Using Automox

Sharing is caring, so we'll share our best practices and tips for using Automox. Ask your questions to make the most of your Automox experience!

  • 563 Topics
  • 2,001 Replies

563 Topics

Afonso_Alves_31
Afonso_Alves_31Pro
shared in Using Automox

SQL Services stopped before patching

Is there an Worklet or an option to stop SQL services prior to patching? 

2
Afonso_Alves_31
1 year ago
M
MRayboneNovice
shared in Using Automox

Server patching and immediate reboots...

Hello,We’re creating a bunch of server patching policies, and right now I’m struggling to find the assurance that a server will reboot immediately after Automox patches it.The policies are all geared towards user notifications.  Say for example we’re patching a bunch of DNS servers and domain controllers - no-one logs into these servers much at all, and when we’re patching at midnight, we most certainly have no requirement to notify a user.  We just want Automox to patch, and reboot.  Is this possible?Cheers,Mark.,

1
A
1 year ago
Afonso_Alves_31
Afonso_Alves_31Pro
shared in Using Automox

Patching Adobe Creative Cloud

Does automox has an adobe creative cloud patch coming up?

1
Brittany-Automox
1 year ago
A
Anonymous
shared in Using Automox

[VIDEO - 2.5min watch] - Insight Hub: Configure A Patch Policy (pt. 1)Tutorial

This week’s Insight Hub post is part one of our “Configure A Patch Policy” tutorial. Patch policies are valuable tools in the Automox Console, as they’re used to patch some or all of the software that Automox natively supports. You can read our Support team’s documentation on patch policies right here.  If you have any questions or feedback, let us know in the comments, PM us, or email us at community@automox.com. 

610
A
1 year ago
JessicaS-Automox
JessicaS-AutomoxAutomox Employee
shared in Using Automox

Vulnerability Sync Updates

Hey everyone! If you haven’t already seen it, we’ve made updates to the vulnerability sync experience in the console  Now there are more options for what CVE report type can be uploaded to the Automox console. We’ve added Qualys to our list of supported reports! Of course, you can continue to use CrowdStrike, Rapid7, and Tenable reports, or select “Generic Report” in other scenarios.Additionally, our Tenable support has been updated so you no longer need to manually modify it to be compatible with Automox - the report format is now supported out-of-the-box. We hope this expedites your workflow even more, so that you can fix vulnerabilities quickly! We now also use case insensitive lookups, which should make searching by hostname or FQDN much smoother than before. Which CVE report type does your organization use? Drop a comment below! ‘Til Next Time,Jessica Starkey | Technical Marketing Engineer

3443
J
1 year ago
Pete_Turner
Pete_TurnerRookie
shared in Using Automox

Oracle VM VirtualBox and VMware Fusion

Would a Patch All policy for Mac include the Oracle VM VirtualBox and/or VMware Fusion applications?

2
jack.smith
1 year ago
D
dima.kaRookie
shared in Using Automox

Last reboot time - Feature Request

Hi,I hope it’s ok to ask here for a feature request (or can it be that it exists and I didn’t find it yet?)I have currently a laptop (macos) which the AutoMox shows that it needs a reboot, the user claimed he did one, and I did check that he did through another system, but AutoMox doesn’t show in it when was the last reboot, It could be a good addon to see it. in the current situation I believe for some reason AutoMox didn’t refresh yet though I did initiate a scan, saw it happening few times with few laptops already but eventually it works ok.

1
daniel.newman
1 year ago
A
Anonymous
shared in Using Automox

[VIDEO - 4min watch] Insight Hub: Requiring Software with PoliciesTutorial

Hi, everybody - this week’s Insight Hub tutorial is a short video on requiring software with policies. You can read more about it on our Support team’s KB. This is a really handy feature in the AX console that allows you to create a policy requiring specific software to be installed/kept up-to-date on specific endpoints. Check it out in the video below:  If you have any questions or feedback, let us know in the comments, PM us, or email us at community@automox.com. 

950
A
1 year ago
H
hadolfRookie
shared in Using Automox

Patch Except Policy is not forcing reboot after deferrals

We have our Patch Policy applied for the 3rd Tuesday of every month. Yesterday we all received the notification that we would need to either restart our computer or defer. Many deferred 8 hours and when 8 hours came up several of us deferred 4 hours and left our computers on. There is no indication that the 3rd deferment when through and of the 31 computers in the group, only two had the patch actually apply. One was successful, the second one failed due to an itunes update failure. I would like to know why the policy didn’t apply to the other 29 computers and why the computers didn’t restart after deferrment?

1
A
1 year ago
F
filemodRookie
shared in Using Automox

Known Behavior of execmd.ps1?

Looking to validate events from an EDR related to amagent activity.  Are these known behavior?The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to create a viewable window, by calling the function "CreateWindowExW". The operation was successful.The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to modify the next instruction to execute in the process "C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe". The operation was blocked and the application terminated by Cb Defense. 

1
A
1 year ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Using Automox

Now Available: Worklets 101 in Automox University

 The newest addition to Automox University is now available - Worklets 101! This course is for anyone that is just learning the wide world of Worklets or just wants to brush up on their Worklet knowledge.In this course, you’ll learn all of the basics you need to know to create helpful Worklets for your network. Check out the course and sign up for Automox University here: https://university.automox.com/worklets-101

0
Brittany-Automox
1 year ago
A
Anonymous
shared in Using Automox

AX Poll: Your remote tool of choice

 Hi, y’all - hope your week has been frustration-free! This is just a quick question from Automox: what’s your remote-access tool of choice? If you’ve been an Automox user for more than a day or so, I’d be willing to bet this thread will pique your interest!  Below are a few popular solutions to choose from, but please feel free to add any that I’ve missed/your favorite in the comments.

2
A
1 year ago
I
IncognitoRookie
shared in Using Automox

How to update all my devices with only one specific software?

I’m trying to figure out how to update all of my devices with only one specific software. I already have my standard policies in effect but I need to make sure every device is updated to feature update for Windows 10, version 21H2 (KB5010415).  How can I push this patch out to all the devices instead of having every single patch/software pushed? Is it even possible?

2
BrianC-Automox
1 year ago
V
viennaNovice
shared in Using Automox

Windows 11 upgrade

I understand it might be a bit early but do you plan releasing details about enabling/blocking the Windows 11 upgrade?

10
TJ_Coppola
1 year ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Using Automox

Just Added: Automated Patching Support for Tunnelblick and Snagit 2022

Happy Friday, again! Sharing a quick update that Automox now supports automated third-party patching support for Tunnelblick (Mac) and Snagit 2022 (Windows and Mac). This Snagit 2022 support is in addition to existing support for Snagit 2018, 2019, 2020, and 2021.As always, you can find a full list of supported third-party software here.

911
A
1 year ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Using Automox

Just Added: Automated Patching Support for Tunnelblick and Snagit 2022

Happy Friday, again! Sharing a quick update that Automox now supports automated third-party patching support for Tunnelblick (Mac) and Snagit 2022 (Windows and Mac). This Snagit 2022 support is in addition to existing support for Snagit 2018, 2019, and 2020.As always, you can find a full list of supported third-party software here.

0
Brittany-Automox
1 year ago
A
aavasthiRookie
shared in Using Automox

Best way to run security auditlng tool like Lynis using Automox ?

I’’m thinking worklet might be the only way to run the security audit tool scans at scale. I’m looking at Lynis - https://cisofy.com/lynis/Long term- I’d like to ship the Lynis scan report to one central location and create alerting/monitoring from that.  Any suggestions ?

1
A
1 year ago
I
IceCreamRookie
shared in Using Automox

Remove windows apps

Hi,I try script (worklet) for remove apps windows 10 (Spotify and WindowsStores.But dont work, anyone idea? thx.Script:Start-Transcript -Path C:\SetupLog.txt -NoClobberWrite-Output "Uninstalling default apps"$apps = @( "Microsoft.WindowsStore" "SpotifyAB.SpotifyMusic")foreach ($app in $apps) { Write-Output "Trying to remove $app" # Get the app version $appVersion = (Get-AppxPackage -Name $app).Version If ($appVersion){ # If the apps is found, remove it Get-AppxPackage -Name $app -AllUsers | Remove-AppxPackage -AllUsers } # Remove the app from the local Windows Image to prevent re-install on new user accounts Get-AppXProvisionedPackage -Online | Where-Object DisplayName -EQ $app | Remove-AppxProvisionedPackage -Online # Cleanup Local App Data $appPath="$Env:LOCALAPPDATA\Packages\$app*" Remove-Item $appPath -Recurse -Force -ErrorAction 0}  

1
A
1 year ago
S
sripal kallemRookie
shared in Using Automox

Automox installing new version than updating!

We install our apps through MEM/Intune and trying to update the 3rd party apps through Automox. When we request for update of an app, it shows as a new install of app! does anyone has similar issue. do we have a fix for this? for example I tried to update 7-zip from version 19 to version 21.07. it shows as 2 apps in programs and features. 

2
S
1 year ago
J
jahrendsenRookie
shared in Using Automox

Trouble copying an uploaded file

It seems like this should be simple, but I’m having trouble figuring out the remediation code to simply copy a file I’ve uploaded to the worklet to a local directory on remote PC’s. I can see the file hitting in the amagent folder of the remote device, but once it’s transferred over, it just deletes and doesn’t copy to the directory. I’ve used all kinds of variations for the script, but no luck. Here’s the remediation code I’m using , which at least gets the file to the remote PC. copy-item -FilePath ‘.\StopUPH_EWL.bat’ -Destination c:\temp Any suggestions? Jeff

6
D
1 year ago
M
M.fernandezRookie
shared in Using Automox

FEATURE REQUEST: Send notification when host is online

As we are patching our customer’s environment, it becomes more important to get to know each host individually. Sometimes we need to run some worklets manually on some hosts, and for this we need to know when they are online.Since some devices are turned on more often than others, it would be good to be able to set up some kind of notification (throught Slack or email) when a specific host or a host in a group of hosts is connected. 

0
M
1 year ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Using Automox

Just Added: Automated Patching Support for KeePassXC

Happy Friday! We’re excited to announce that Automox now supports automated patching for KeePassXC for Intel and M1 Macs. If you’d like more information on which third-parties we support, we have a comprehensive list of software here.

0
Brittany-Automox
1 year ago
P
paulmarlerRookie
shared in Using Automox

Worklet to remove Microsoft KB5009543 - Security, KB5008876 - Windows update

Hello Im somewhat new to Automox, ive been tasksed with creating a policy to remove Microsoft KB5009543 security update and Microsoft KB5008876 - Windows update. these are causing major issues at my organization breaking our VPN. i found this script, but not sure on how to create the worklet ( ive never done this before) Get-WindowsPackage -Online | ?{$_.ReleaseType -like "*Update*"} | ` ForEach-Object {Get-WindowsPackage -Online -PackageName $_.PackageName} | ` Where-Object {$_.Description -like "*KB5009543*"} | Remove-WindowsPackage -Online -NoRestartthe tickets keep rolling in for remote employees! please help! 

3
A
1 year ago
C
crosnerRookie
shared in Using Automox

Machines Specs

I am looking for a script to run that will give me the specs of all the machines we have in our site and export it into an excel format. Or be able to sort by certain factors.

1
A
1 year ago
V
victorhimsRookie
shared in Using Automox

Uninstall of Sophos Endpoint Agent on Windows

Looking to find a way to uninstall our Sophos Endpoint agent across our Windows client

1
A
1 year ago
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