Skip to main content

Automox Platform Info

Get the latest product updates, ask technical questions, and learn best practices

987 Topics
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
Hancock.4 Release Notes

Bug Fixes: Graceful error handling for policy deferral settings Fixed an error so that column expands when browser width changes Enhancements: Updated character limit on custom policy notification page for Mac and Windows Added pagination to Pre-Patch and Non-Compliant reports System performance improvements https://support.automox.com/en/articles/3279629-hancock-4-release-notes

340
Nic-Automox
5 years ago
dimforest
dimforestPower User
posted in Using Automox
Weird email issue (365, rules)

So I have a user who routinely complains about not getting emails from a few of us. Whenever it happens, it’s the same deal… I go into Message Trace to verify an email was sent at all: they are. However, they are being filtered by a rule and sent straight to deleted. So then we look at her rules in Outlook - nothing. … I haven’t had a chance to actually really sit and click around more than what I listed above but I just got a ticket this morning from her complaining about the same thing and if I am able (or one of my minions) to click around a bit, I’m wondering if maybe other mailboxes she has access to could affect this? She has quite a few. The emails being filtered though are being sent to HER… 😐

536
Nic-Automox
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: navigating longer topics

This community platform doesn’t have pagination and all topics use an infinite scroll interface. This can make navigating longer topics, such as this one, more difficult: Introduce Yourself! Water Cooler Hi, I’m Nic, the community manager here at Automox. I’ve managed a bunch of other IT communities, like Webroot, Intuit, LogRhythm, and Spiceworks. Prior to being a community manager I worked as a sysadmin myself. If you’re new to the community, please reply to this post and let us know who you are, where you work, and where you are from. To remedy this, the topics have a scroll bar on the side to replace pagination: Click and drag the slider up and down to jump around the topic. As you drag the slider it will show you which post you are jumping to and what date that post was made. To get to the end of the topic, drag the slider all the way to the bottom.

422
Nic-Automox
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
General product feedback thread - tell us what you think!

Our product team is looking for your feedback about the Automox product. What do you like, what don’t you like, what do you wish we could add to the product? No feedback is too big or too small - whether it’s a button in the wrong place, or a complete redesign of our reporting, let us know!

787
Greg
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: filling in the rest of your profile

After you’ve selected an avatar, there’s still more to do on your profile page. If you click on the Profile tab on your preferences page: 55%20AM825×599 31 KB then you’ll have several fields you can fill in, including an “About me” section, website, more background images, and your date of birth. The two background images are for your profile background (similar to the banner image on Twitter or Facebook) and your user card, which is the image that pops up when people click on your avatar in a post: 43%20AM738×246 60.1 KB If you fill in your profile all the way you get the Autobiographer badge as a reward.

14017
Holly
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Community Feedback?

How is everyone liking the community so far? Any feedback, suggestions or requests? Have you found any bugs or errors? If so let me know and you can earn the Bug Finder badge.

446
Nic-Automox
5 years ago
RichardM-Automox
RichardM-AutomoxFormer Automox Employee
posted in Using Automox
August Patch Tuesday Webcast

Here is August’s Patch Tuesday recording covering the major patches released this week along with a Worklet demo. If you have any comments, questions, or concerns, I would love to hear from you. Discuss away!

451
dimforest
5 years ago
dimforest
dimforestPower User
asked in Using Automox
Do you guys do webinars?

Asking for a friend.

591
Nic-Automox
5 years ago
dimforest
dimforestPower User
posted in Using Automox
Which hypervisor(s) are you currently using?

Currently our main is AHV in Nutanix but we also have a few Hyper-V and XCP-ng hosts, along with one remaining proxmox host that I’m trying to kill off.

1025
dimforest
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: Upload a profile picture

By default, your avatar starts off as the first letter of your username. To upload a picture to replace that, click on your avatar in the upper right, then click the gear icon: Once on your profile page, click on the pencil icon next to your Profile Picture and upload your own image. You don’t have to use a photo of yourself if you’re shy - a picture of a pet, a flower or an emoji is totally fine.

972
dimforest
5 years ago
waldenl
waldenlRookie
posted in Using Automox
Any way for Automox to call a program before rebooting Windows?

We’d like to automate Windows reboots, but we can’t until we can find a way to perform some actions before a reboot. For example, when rebooting a web server it would be nice to notify the load balancer to take the web server out of the pool. While there are some Windows “shutdown” events we can monitor for the problem with them is they typically come after the shutdown process has started. It would be great if we could get a notification (on the machine being rebooted) right before Automox is going to start the reboot process. For example just check for a well known program name and if it’s there call it, if not no harm, and if we want to use this exit point we’ll put a program there. Or what other ways have people found to perform pre-shutdown operations on Windows boxes?

2167
waldenl
5 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates
Automox Feature Update: New and Improved Software Page

The new software page is available for all users on the Manage plan. See the full details here. Any questions or feedback on the new page? image974×462 99.3 KB

491
Nic-Automox
5 years ago
Terms & ConditionsCookie settings