Automox announcements and upcoming events - from AX to you!
Upcoming Office Hours Q&A Session on January 7th!
jan-2021-office-hours2048×1024 195 KB We’ll be holding another Office Hours session this Thursday, January 7th at 2pm EST. Our experts at Automox will be available to help answer questions about the Automox patch management platform and talk through the ways you’re managing the new demands being placed on the SysAdmin during these unique times. Register here: https://patch.automox.com/january-2021-office-hours
Coming Soon: API LImits
In the coming weeks, we will be releasing updates to the Automox API and introducing API limits to ensure optimum platform performance for our customers. We will begin to roll out changes to our endpoints to begin to support and eventually enforce limits on the number of results returned per request. These endpoints will have a limit parameter available, and this parameter will have both a default value and a maximum limit. The limit argument will allow values between 1-500, with a default of 500, and a max of 500. Our endpoint responses do not contain pagination information so API users will have to check to see if there are additional pages. For example, if 499 results are returned when 500 results are requested, there is no second page. If 500 results are returned, a second request will be needed to check for and fetch additional results. These changes to the endpoints will be documented at https://developer.automox.com/ We will be rolling out these limit arguments for our API end
Coming Soon - Software Page
This week we are planning to release an updates Software page. The updated design of the Software Page has changed to include the ability to configure and sort columns, and allow the user to perform actions on a per software basis. Filters are presented in a more typical web standard format whereby selecting a filter will narrow your results. These updates have not changed the basic functionality of the page, but allows the user to better manipulate the content to view what is most important or relevant. Also, you can now perform actions directly from the software page in addition to the device detail page. image2872×2635 819 KB
Automox Achieves SOC 2 Type 2 Certification Ensuring Secure Endpoint Management From the Cloud
Hello Automox Alive Community! I am pleased to announce that Automox has passed the audit requirements of the American Institute of Certified Public Accountants’ (AICPA) achieving SOC 2 Type 2 (System and Organization Control 2 Type 2) status. SOC 2 Type 2 is a cloud service provider benchmark attesting to a provider’s overall cybersecurity hygiene. The process is voluntary, consisting of a capability audit aligned to Trust Service Principle control categories. These categories are of the latest industry standards covering Privacy, Security, Availability, Process Integrity, and Confidentiality as measured and audited over a period of 9 to 12 months on average. Please see the official AICPA SOC for Service Organizations page to learn more about SOC 2 Type 2. Please see our blog post, press release, or review our Security Practices for additional detail on how Automox defines, aligns, and protects your data and privacy.
Oracle SE Java 8 Support Shift
Hello Automox Community! Effective immediately, Automox is no longer able to support patching for Oracle SE Java 8. Many third-party software providers have EULAs (End User License Agreements) that prevent patching solutions from directly redistributing patches or software updates. Recently, Oracle’s Java SE 8 went through the “End of Public Updates” process for legacy releases. Patches can vary by system architecture and platform but the fundamentals remain the same. What this means for Automox users is that Automox will no longer be able to enable third-party application patching for Oracle SE Java 8 without violating the EULA from Oracle. The good news is that Automox can still help automate patching of third-party applications like Java 8 through Worklets and our template guidance. For additional details on this announcement, please see our blog for more information.
Coming Soon: Reboot Deferrals and Custom Notifications
We’re happy to share that we’ll be releasing a new option that allows you to configure and have more control over system reboots after a patch update. The ability to defer system reboots has been a long-standing request from our existing customers, so we’re excited to be delivering this capability next week. The new reboot deferral options will be available when you create or edit a policy. This new feature allows system administrators to configure a maximum number of reboot deferrals and the delay intervals for those deferrals. If an update to a current device requires a reboot, the device owner receives a notification that a reboot is required. If reboot deferrals are configured, they have the option to reboot now or defer the reboot for a set amount of time, a set number of times. You do not need to do anything to prepare for this feature being released. All policies will maintain their current settings. Once the console is updated, you can create new policies or edit existing polic
Coming Soon - Organization-wide Two-Factor Authentication (2FA)
You asked for it! One of the top security requests we’ve received is the ability to enforce Two-Factor Authentication (2FA) across an entire organization. Given the nature of the service that Automox provides, the need to protect data and access and reduce liability through security protocols is critical. In the spirit of controlling Automox console access as tightly as possible we are now offering enforcement of 2FA, not just enablement, to ensure all users in an organization are on the same level of security for compliance and peace of mind. We’re targeting a release in early December and will have additional details including feature documentation available. CC: @ncolyer
Released Today - New Dashboard
New Login and Password Pages + Bug Fix for code editor horizontal scroll
Today we released an updated login and password pages, the new design has an updated logo. 3iM02kMFFP5y_kRm9ZM3eV4XVdNUNFurpN2aF4Fge-4EhAjmoGSpLofHxYHLpf32AEGdVeot0OcMlhS735ai6Lr4nwCEDWvTTBcEoP3yFS7N667saAqCIT-f1KZeayMrqpdbN0pA970×1186 43.5 KB We also addressed a bug with the code editor where overflowing code was not triggering a horizontal scroll. As always, we appreciate your feedback!
Week in Review - Release Notes for Week Ending 11/13/2020
https://support.automox.com/help/week-in-review-release-notes-for-week-ending-11132020 Bug Fixes Updated logic for reboot status with new deferred reboot feature (11/12) Resolved a bug with importing VMWare Horizon Client data (11/12) Enhancements Misc. infrastructure enhancements to increase performance There’s also been a good deal of prep work going in for the new facelift we’re doing on the Automox console. We’re excited to get the new web framework implemented on all parts of the website since it make new features/pages/etc. faster to implement in the future. More cool stuff to come!
Coming Soon - System Management and Dashboard
In the coming weeks we will be releasing updates to the System Management page and Dashboard. The System Management page has undergone a fairly significant change. The page now has a table layout with sortable columns. Instead of subway map lines, users can see related groups and policies through a tooltip rendered on hover. Actions such as Run Policy, Assign Group/Policy, Remove Group/Policy and Manage Approvals (for manual policies) can now be executed directly from the Group/Policy table instead of having to access the edit page of an individual policy or group. There are no significant changes to the Dashboard functionality or design. There will be minor updates to the icons to better align with new styles. Additionally, the Manual Approval button on the Dashboard will no longer render a list of patches on that page, but rather take the user to the new Manual Approvals page we are creating with the policy work. This page will allow for sorting, searching and filtering - which
Week in Review - Release Notes for Week Ending 11/06/2020
https://support.automox.com/help/week-in-review-release-notes-for-week-ending-11062020 Enhancements New and improved System Management page was enabled (11/2) Enhanced reboot referral and notifications (11/4) Many back end and infrastructure enhancements Links to posts about the new enhancements: We’re happy to share that we’ll be releasing a new option that allows you to configure and have more control over system reboots after a patch update. The ability to defer system reboots has been a long-standing request from our existing customers, so we’re excited to be delivering this capability next week.The new reboot deferral options will be available when you create or edit a policy. This new feature allows system administrators to configure a maximum number of reboot deferrals and the d…We have implemented a significantly different and improved design. The page now has a table layout with sortable columns. Instead of subway map lines, users can see related groups and policies thro
Now Live - New System Management Page
We have implemented a significantly different and improved design. The page now has a table layout with sortable columns. Instead of subway map lines, users can see related groups and policies through a tooltip rendered on hover. Actions such as Run Policy, Assign Group/Policy, Remove Group/Policy and Manage Approvals (for manual policies) can now be executed directly from the Group/Policy table instead of having to access the edit page of an individual policy or group. Watch for this to be released later today: screencapture-console-ndoyle-dev-automox-dev-system-management-2020-10-29-11_45_45 (1)3390×2504 790 KB screencapture-console-ndoyle-dev-automox-dev-system-management-2020-10-29-11_46_13 (1)3390×2370 345 KB
Coming Soon: Policy Page Updates
Based on customer feedback to the recently released Policy pages update, we’ve made a few adjustments to improve the usability of the new policy workflow. We’ve expanded the initial view of the policy selector to show all policy types, including the individual patch policies. image3200×964 121 KB We’ve added a tooltip to the policy selector page that describes the difference between the displayed options: patch, required software, and worklet. You can link directly to the product documentation from the tooltip for more information 1600×475 93.9 KB When you select a patch policy type, we now provide a policy description displayed to the right of the policy type selection. 1600×477 40.9 KB When creating a new or editing an existing policy, you can now update the policy type on the create/edit policy page. For example, if you previously chose “Patch All” on the policy selector page, you can edit that selection on the create/edit policy page. image954×216 16.4 KB image3072×4096 720
Released Today - Updated Policy Pages
Today we released an update to the policy pages. There are no significant changes to the Policy functionality, but the Vue migration includes a more polished design with improvements to user experience. Small usability improvements include a more intuitive interface for the calendar and notifications. Additionally, the manual policy workflow has been improved by separating out the policy information from the patch approval process. Check them out on the console. image3388×2474 288 KB image3388×4330 720 KB We’d appreciate your feedback, please reply to this thread and let us know what you think.
Week in Review - Release Notes for Week Ending1-10/16/2020
https://support.automox.com/help/week-in-review-release-notes-for-week-ending-10162020 Enhancements: New third-party title Viscosity available for both Windows and Mac. (10/15) Bug Fixes: The Automox installer now properly detects RHEL 7 Workstation and installs the agent. (10/16) There were so many infrastructure and backend optimizations made this week that aren’t being noted here. Happy Friday, everyone!
See What Our Automox Experts Have to Say About October's Patch Tuesday Release
October Patch Tuesday updates are now available! Check out what Automox experts have to say about this month’s release and what you should consider: https://blog.automox.com/automox-experts-weigh-in-on-octobers-patch-tuesday-release
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