Automox announcements and upcoming events - from AX to you!
Agent 35 Release - Mac Only
Hello Community! Agent 35 is now available to download in the Automox Console. This release is for Mac devices only.Here’s what’s new:Fix: users experience unexpected reboots on macOS devices after deferring a reboot. Fix: agent does not always reconnect after the device wakes from sleep (Mac devices only). Fix: an M1 Mac user might be mistakenly prompted by the agent when they do not have the appropriate permissions to grant secure token access. Fix: notifications displaying “Terminal” on macOS 12 (Monterey). Change: agent log files will be written to /var/log/amagent.log instead of /var/log/system.log. Change: the Apple Silicon (M1) user prompt is now disabled by default. New: macOS 12 Monterey support. New: IT Admins can run a command against the Automox Agent, on each Apple Silicon (M1) Mac device, to grant secure token access to the Automox service account. These permissions are needed to install macOS updates (e.g. patching from 12.0 to 12.1) on Apple Silicon devices using the ag
CVE-2021-43326 and CVE-2021-43325 Local Privilege Escalation in Automox Agent (Windows Only)
Hey folks, quick AXAgent update: Automox Security and third-party security researchers have discovered two high severity vulnerabilities in the Automox Agent: CVE-2021-43326 and CVE-2021-43325. These vulnerabilities impact Windows devices only. A non-administrative user can leverage these vulnerabilities to read and write content to the Automox execution directory, which can then execute commands with elevated privileges. CVE-2021-43325, The Automox Agent Version 33 incorrectly sets permissions on a temporary directory while running in Windows environments. CVE-2021-43325 has a CVSS score of 7.8 (High). Automox has fixed the directory permissions.CVE-2021-43326, The Automox Agent prior to Version 32 incorrectly sets permissions on a temporary directory while running in Windows environments. CVE-2021-43326 has a CVSS score of 7.8 (High). Automox has fixed the directory permissions.Starting on Thursday, November 12th we began a phased rollout of the Automox Agent 34 release for all Windo
Just Released - Flexible Device Targeting
Hello Automox Community! I’m Vania 👋 - a Product Manager here at Automox! I’m excited to announce that we’ve released “Flexible Device Targeting” today. With Flexible Device Targeting, you will see a new option called “Device Targeting” while creating and modifying policies that allow you to create filters based on the following device attributes: Tags Hostname OS IP Address Any policies that have device targeting enabled will only run on devices that match the device filters you’ve created. With this new capability, policies become even more flexible as you will now be able to run policies on a subset of devices regardless of what group the devices are in. In the following screenshots, you can see the new section called “Device Targeting” as well as the “Preview Impacted Devices” pop-up that shows you in real-time the devices the policy will target. Screen Shot 2021-07-06 at 3.47.25 PM2446×1324 258 KB Screen Shot 2021-07-06 at 3.47.42 PM2446×874 141 KB Screen Shot 2021-
Well...what do you think?
It worked! Okay, there’s still a lot of dust and yes it’s a white background (which we may update), but overall, what’s your feedback? Keep in mind we still haven’t dumped tons of content or enabled a lot of the “fun” stuff - just trying to get all the technical stuff worked out first. Speaking of....there’s a chance or two for hiccups this weekend, obviously. If you see any, please let us know - you can either DM me or @Brittany, or email us at firstname.lastname@example.org.
UPDATE: Community Migration to Shiny New Platform
Morning, y’all - Chad here…Happy Almost Migration Day! We’re moving to the new platform this week, and going read-only on Discourse today. We’ll have some details coming to everyone in an email tomorrow, but as with any technology, moving to a new platform has caused some shoelaces to come untied and more than a couple of snowman’s hats have been blown off, technically-speaking. It’s all good, but bear with us while we spin up. Moving from an open-source platform to something like what we’ve got now - with analytics, integrations, gamification, etc - is like going from a golf cart to a dadgummed '91 IROC, with the T-tops. We’re really excited for what’s to come, but it will be a bit of an ongoing process, as we continue to tweak the design, functionalities, and content. And that’s where you come in… This is still your Community, and if something doesn’t work as well as it used to (or simply doesn’t work), please let us know! With the holiday next week, things will be pretty chill for
REMINDER: Automox Alive goes read-only tomorrow (probably)!
Happy Monday, y’all…Chad here. Now that I’ve gotten that oxymoron out of the way, I just wanted to remind everyone that the current Community is going read-only tomorrow morning. You’ll no longer be able to post or comment, but you’ll still be able to search for past threads, answers, etc. If you have any questions you can always email me or hmu over on the Community Slack. Stay tuned! 🤘 🤞
ANNOUNCEMENT: New Community Platform Coming Soon!!
Hello Automox Alive! Chad here. We have some really exciting news to share with you: We’re moving! Well, not physically…but we are migrating the community to a brand new platform. In the coming weeks, you’ll see a shiny new layout, more specific categories, a ranking system, updated badges, and more! Plus, we’re introducing a content hub filled with plenty of videos and articles to help you learn more about Automox and the world of IT operations. More on that to come… Now, this does mean that the community will be Read Only for a couple of days as the team finalizes the migration. You’ll still be able to visit the community but you won’t be able to create any new discussions. This will be happening on November 16th and 17th, so be sure to ask any questions you have now! This has been in the works for quite some time and we’re excited to finally bring this incredible community experience to you. We hope to see you again for the launch on November 18th! Feel free to hmu with any question
Agent 33 Release
Hello Community! Next week we will begin a phased upgrade rollout of Agent 33. The new release is available now for manual installations. This release includes two changes, both for Mac devices only: Fix for an intermittent issue that caused Mac user devices to unexpectedly reboot after a deferral. The Automox Agent can now apply macOS updates on Apple Silicon (i.e. M1) devices. Note: for M1 support, the Agent will create a local service account on Apple Silicon devices only. Please see this page for additional details. The agent will automatically update to the latest release across your endpoints. If you have any questions or wish to delay the Automox agent from automatically updating in your organization, please let Automox Support know at email@example.com.
Just Released: Splunk Integration Partnership
Happy Friday, everybody. We’re all extremely excited to announce our new integration partnership with Splunk! In short, the add-on(s) will allow data from Automox to be ingested & displayed on a dashboard in Splunk (Enterprise or Cloud). By using a combination of the Technology Add-On and the Dashboard for Splunk, users will be able to visualize and search across the data imported from Automox. Personally, I think it’s awesome to partner with a SIEM solution like Splunk! Some key benefits include: Faster Data-Driven Decisions: Triage events faster with access to merged contextual data with Splunk data sources. Cross-Team Visibility: View a single source of truth for quick operational and security decisions. Customizable Alerts, Reports, and Visualizations: Uncover device patterns and trends with enriched data insights and viewing capabilities. Documentation from our Support team can be found here, and includes how-to’s for installation, configuration, troubleshooting, and more.
Just Released: The Automox Software Development Kit for Python
Bring radical efficiency to your custom integrations with the all new Automox Software Development Kit (SDK) for Python. Our SDK is built on top of the REST API, so you can accomplish more with fewer lines of code and no library maintenance. Write applications to create device groups in Automox based on your Active Directory Organizational Units or ServiceNow CMDBs. Or, accomplish a more specific use case and update devices in Automox with a CSV file. Whatever your use case, our SDK will empower your teams to create bespoke solutions to your organization’s unique IT challenges.To access and download the SDK, visit our Github page. Big thanks to @Peter-AX who wrote most of this while I was taking a nap at lunch. 🤘
Just Released - Bulk Apply and Remove Device Tags
Hello Automox Community! I’m excited to announce that we have released the ability to bulk apply and remove device tags. With this feature, we’ve made it super easy to add tags to multiple devices with as few touchpoints as possible, and you can just as easily remove them. With this feature, you’ll be able to: Apply multiple existing and/or new tags to multiple devices Remove multiple tags from multiple devices Utilize our new batch APIs to automate applying and removing devices If you’d like to see how this looks, check out the following screenshots: Screen Shot 2021-09-01 at 9.51.58 AM2532×730 125 KB image1156×328 19.4 KB image1172×840 36.3 KB For more information, check out the updated documentation: User Documentation: Managing Devices | Automox Knowledge Base API Documentation: Updates multiple devices (server objects). As always, we’d love to hear your feedback on this new feature: What use case does this new feature help you with? How could we improve this feature?
Advanced Policy - Package Targeting by # Days Old
Today we released a new filter in the Advanced Policy for Package Targeting. This feature will be enabled in the Advanced Policy only. The package targeting section of the Advanced Patch Policy will: Allow the user to enter a # Days Old with validation from 1 to 180 Support greater than and equal to advanced_policy1190×734 114 KB As always, provide us your feedback.
Just Released - Flexible Device Targeting by Active Directory Organizational Units
Hey Automox Community! I’m excited to announce that we’ve released an enhancement to the Flexible Device Targeting feature today. The new enhancement surfaces Active Directory Organizational Units as another filter option, so you will now be able to target devices based on their OU information. Whenever there’s a device scan, Automox will query the OU information for each device, and you can use the Flexible Device Targeting feature to create a filter. The OU information is surfaced in a path format, and you’ll be able to do a partial and exact string match on the path. Here’s a screenshot of what this looks like: image1710×604 128 KB For more information, check out the updated documentation links: User Documentation: Device Targeting with Filters | Automox Knowledge Base API Documentation: Policy Device Filters Preview As always, we’d love to hear your feedback on this new feature: What use case does this capability help you with? What other enhancements could we add to make Fl
Agent 32 Release
We are beginning a phased rollout of Agent 32. This release includes additional security enhancements to the agent. I also want to note that we continue to work on Apple Silicon support for Agent 33, which is expected to be released soon after Agent 32. The agent will automatically update to the latest release across your endpoints. If you have any questions or wish to delay the Automox agent from automatically updating in your organization, please let Automox Support know at firstname.lastname@example.org.
Automox Developer Portal / Dynamic API Documents Now Live!
Hey All, We’re really excited to launch our brand new Developer Portal available here: https://developer.automox.com/ The Developer Portal contains our most up-to-date public API documentation, resources for programmatic use of the Automox platform and the ability to execute authenticated requests against the APIs directly in this user interface. Use this resource to see what’s new with our APIs and to review any upcoming major changes, as well. We look forward to continuing our investment in Automox APIs to further enable customers to bake Automox directly into their custom business logic. Next up are things like client libraries and SDKs to help folks get moving even faster! We’d love to hear your feedback on the Developer Portal and what other things you look forward to seeing from the Automox team when it comes to our APIs.
Hi, I'm Chad - your new Technical Community Manager!
Oh, hi…sorry, I was on the other monitor and didn’t see you come by. Anyways, I’m Chad McNaughton, Automox’s new Technical Community Manager, and I’m here to help. Give me a bit to spin up and all that, but we’ve got some really great ideas for the community that we’re diving into already (I’m on day 4!). A bit about me: I’ve had a few different “careers” as I’m kind of old, but I’ve been in IT for over 15yrs. I came from a network security/UTM company where I worked for ~6.5yrs in all kinds of roles: CSR, Sales/BDR, Tech Support, Pre-Sales, and finally, Technical Marketing. I’ve got a pretty technical background (from Helpdesk to NOC to network security/firewalls), so please don’t be shy with the questions/etc. In the meantime, here’s a few Fun Facts® about me so we can start getting to know each other better: I grew up in Oklahoma (#BoomerSooner), but have been in Colorado since 2014 I started playing soccer at 3yrs old (#YNWA)…I did that pretty seriously for 20yrs before finding &a
Coming Soon - macOS Big Sur Support
The Automox agent will be compatible with macOS’s latest major release, Big Sur, which debuted as a stable release on November 12, 2020. All of Automox existing functionality will be available on macOS Big Sur. Please note that all new mac hardware will only run macOS Big Sur. Additionally, older hardware will ship with Big Sur installed out of the box (technically downgrade-able). We will continue our work to eventually support ARM based devices, however, Apple’s Rosetta 2 emulator will ensure compatibility for newer mac hardware in the meantime. We are planning on release in early December. Please check back for updates! CC: @ncolyer
Released Today - Custom Reboot Timeout and Automatic Reboot Deferrals
Today we released two new patch policy features to give admins even more control over end user notifications: Customizable Reboot Notification Length Admins can now customize the length of time that a reboot notification is displayed to the user, from 15 minutes up to 8 hours. Automatic Reboot Deferrals Admins can now enable automatic reboot deferrals when end users do not acknowledge the reboot notification at all. One of the user’s available deferrals will be automatically consumed on behalf of the user until they are out of deferrals. Automox will choose the longest available deferral time. Once a user is completely out of deferrals, their machine will restart instead. image1662×1766 184 KB
Just Released - Global Scheduling (UTC Support)
Today we released a feature that will allow for configuration of a UTC time for policy execution. We will continue to support local device time as well. Essentially, we can now grant users that choice. You’ll be able to patch off hours in a local user’s time zone. Or, you’ll be able to pick a precise start time for patching, regardless of time zone. Companies are more distributed than ever, and we’re giving you a powerful choice in policy scheduling. image2308×700 110 KB image2308×698 111 KB As always, we would appreciate your comments and feedback.
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