Using Automox

Sharing is caring, so we'll share our best practices and tips for using Automox. Ask your questions to make the most of your Automox experience!

  • 593 Topics
  • 2,067 Replies

593 Topics

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aavasthiRookie
asked in Using Automox

Best way to run security auditlng tool like Lynis using Automox ?

I’’m thinking worklet might be the only way to run the security audit tool scans at scale. I’m looking at Lynis - https://cisofy.com/lynis/Long term- I’d like to ship the Lynis scan report to one central location and create alerting/monitoring from that.  Any suggestions ?

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2 years ago
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IceCreamRookie
asked in Using Automox

Remove windows apps

Hi,I try script (worklet) for remove apps windows 10 (Spotify and WindowsStores.But dont work, anyone idea? thx.Script:Start-Transcript -Path C:\SetupLog.txt -NoClobberWrite-Output "Uninstalling default apps"$apps = @( "Microsoft.WindowsStore" "SpotifyAB.SpotifyMusic")foreach ($app in $apps) { Write-Output "Trying to remove $app" # Get the app version $appVersion = (Get-AppxPackage -Name $app).Version If ($appVersion){ # If the apps is found, remove it Get-AppxPackage -Name $app -AllUsers | Remove-AppxPackage -AllUsers } # Remove the app from the local Windows Image to prevent re-install on new user accounts Get-AppXProvisionedPackage -Online | Where-Object DisplayName -EQ $app | Remove-AppxProvisionedPackage -Online # Cleanup Local App Data $appPath="$Env:LOCALAPPDATA\Packages\$app*" Remove-Item $appPath -Recurse -Force -ErrorAction 0}  

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2 years ago
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sripal kallemRookie
asked in Using Automox

Automox installing new version than updating!

We install our apps through MEM/Intune and trying to update the 3rd party apps through Automox. When we request for update of an app, it shows as a new install of app! does anyone has similar issue. do we have a fix for this? for example I tried to update 7-zip from version 19 to version 21.07. it shows as 2 apps in programs and features. 

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2 years ago
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jahrendsenRookie
posted in Using Automox

Trouble copying an uploaded file

It seems like this should be simple, but I’m having trouble figuring out the remediation code to simply copy a file I’ve uploaded to the worklet to a local directory on remote PC’s. I can see the file hitting in the amagent folder of the remote device, but once it’s transferred over, it just deletes and doesn’t copy to the directory. I’ve used all kinds of variations for the script, but no luck. Here’s the remediation code I’m using , which at least gets the file to the remote PC. copy-item -FilePath ‘.\StopUPH_EWL.bat’ -Destination c:\temp Any suggestions? Jeff

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2 years ago
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M.fernandezRookie
posted in Using Automox

FEATURE REQUEST: Send notification when host is online

As we are patching our customer’s environment, it becomes more important to get to know each host individually. Sometimes we need to run some worklets manually on some hosts, and for this we need to know when they are online.Since some devices are turned on more often than others, it would be good to be able to set up some kind of notification (throught Slack or email) when a specific host or a host in a group of hosts is connected. 

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2 years ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
posted in Using Automox

Just Added: Automated Patching Support for KeePassXC

Happy Friday! We’re excited to announce that Automox now supports automated patching for KeePassXC for Intel and M1 Macs. If you’d like more information on which third-parties we support, we have a comprehensive list of software here.

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Brittany-Automox
2 years ago
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paulmarlerRookie
asked in Using Automox

Worklet to remove Microsoft KB5009543 - Security, KB5008876 - Windows update

Hello Im somewhat new to Automox, ive been tasksed with creating a policy to remove Microsoft KB5009543 security update and Microsoft KB5008876 - Windows update. these are causing major issues at my organization breaking our VPN. i found this script, but not sure on how to create the worklet ( ive never done this before) Get-WindowsPackage -Online | ?{$_.ReleaseType -like "*Update*"} | ` ForEach-Object {Get-WindowsPackage -Online -PackageName $_.PackageName} | ` Where-Object {$_.Description -like "*KB5009543*"} | Remove-WindowsPackage -Online -NoRestartthe tickets keep rolling in for remote employees! please help! 

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2 years ago
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crosnerRookie
asked in Using Automox

Machines Specs

I am looking for a script to run that will give me the specs of all the machines we have in our site and export it into an excel format. Or be able to sort by certain factors.

1
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2 years ago
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victorhimsRookie
asked in Using Automox

Uninstall of Sophos Endpoint Agent on Windows

Looking to find a way to uninstall our Sophos Endpoint agent across our Windows client

1
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2 years ago
A
Anonymous
published in Using Automox

What's Up With Your Worklet? (working title)Interview

Hi, Jack! Hi, everybody - Chad here, and welcome to our [somewhat] monthly worklet-focused series of interviews, where we get to chat with developers of worklets about their process, resources, and more. This month’s guest is community member and worklet creator @jack.smith from Spreetail. He’ll be discussing his “temporarily elevate to local admin” worklet and how it came to be. Check out the Q&A below! AX: What prompted the creation of this particular worklet?Jack Smith: An EDR tool had a custom IOC built to detect when any endpoint saw the command net localgroup Administrators /add. This would trigger an alert for the Security team to review. Most investigations resulted in local admin permissions being granted by help desk so an end user could perform a manual task that required elevation. The follow-through on removing those permissions was hit or miss. Now there is a deeper discussion here as to why not just remote in, perform the task and call it a day. The issue there came

960
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2 years ago
JessicaS-Automox
JessicaS-AutomoxAutomox Employee
published in Using Automox

What is an Agent?F.A.Q.

Serverless. Cloud-computing. Agent. All this IT lingo, but what does it really mean?  It seems like each term has a million different definitions. And I don’t know about you, but when I hear agent I’m thinking, Bond, James Bond. But I don't think 007 is fighting crime on our computers, so who is this Agent? What is an Agent? Let’s do the boring thing first and see what official definitions there are out there. One definition is “a computer program that performs various actions continuously and autonomously on behalf of an individual or an organization”. Another definition specifically for software agents is “pieces of software running on the exhibit device, assisting with, or responsible for, the physical data acquisition. These agents run on the normal operating system of the device and use Application Programming Interface (API) calls for low-level memory access, or they use a dedicated operating system for data acquisition.” In layman's terms, it’s a lightweight computer program th

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JessicaS-Automox
2 years ago
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VFSRookie
asked in Using Automox

Implementation of laps

We’re currently evaluating implementing LAPS, and I was curious as to who has done it recently and your experiences in undertaking it.   

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2 years ago
askornia
askorniaNovice
posted in Using Automox

macOS Monterey 12.0.1

Is there any update on macOS Monterey 12.0.1 being available within Automox? I would like to be able to disable this in my patching policies until it is supported within our other products. I don’t see it when I search for “macOS”, check the mac OS checkbox, or search for “Monterey”. Would it be safe to add these exemption keywords in without it being present in the software library?

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2 years ago
A
Anonymous
published in Using Automox

[VIDEO - 2min watch] Insight Hub: AX Software Menu OverviewTutorial

In this video, we’ll get you more familiar with the “Software” menu in the AX console.  This is a handy tool that features a search bar to find any software installed on your endpoints. In the screenshot below, I searched for “firefox” and got these results, across multiple operating systems:   In the video, we also mention our list of supported third-party software, which you can find right here. In addition, you can subscribe to our Community channel: Software Patching Catalog Updates.If you’re not yet an Automox customer and would like to try it for yourself, you can sign up for a free trial!

750
A
2 years ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
posted in Using Automox

Just Added: Automated Patching Support for Atom.io and Google Drive

We’re happy to announce that we now have automated patching support for Atom.io and Google Drive. As a reminder, you can always find a full list of our third-party software support here.Thanks!

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Brittany-Automox
2 years ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
published in Using Automox

Now Available: Automox University

If you’re looking for Automox courses and additional education, Automox University is the place for you! Automox University is a new customer training portal tailored towards customers that want to brush up on all of the need-to-know Automox functionality.You’ll find courses to help onboard new customers, manage bulk deployments, and construct policies. These courses are short and you can view them on-demand whenever you have a moment. New courses are added every month and more advanced courses will be coming this year!To sign up, visit Automox University at https://university.automox.com/. Let us know what you’d like to see in future courses and share your feedback below!

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Brittany-Automox
2 years ago
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it_stuckNovice
asked in Using Automox

Automox Console Timeout

Hi Team,The Automox Console seems to have a very quick timeout on a session.Is there a way we can choose the timeout?It would also be useful if there was a way of enabling conditional access rules to say, that login request coming from a specific IP is trusted and therefore doesn’t require MFA?Cheers. 

1
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2 years ago
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Chris WRookie
asked in Using Automox

Pending Restarts not recognised

Hi folks, I’ve noticed our instance of Automox has stopped recognising pending restarts on our Windows Servers - I’ve double-checked on the devices and remote PS to confirm.Is anyone else seeing this or know what I could do to troubleshoot on our side?Thanks heaps :)

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C
2 years ago
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battleaxe59Rookie
asked in Using Automox

Latest version of client, but disconnected in console

It would seem 75% of my machines picked up the latest update in November, but then stopped communicating with the server.  Pushing a reinstall doesn’t work since the latest is already installed and most uninstalls are failing as well.  Thoughts? 

1
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2 years ago
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idfNovice
posted in Using Automox

Reboot Notification Linux

I see there are reboot notifications for Mac and Windows, but is there any support for reboot notifications on Ubuntu? If not, is this planned?

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2 years ago
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AngusRookie
asked in Using Automox

Single Sign On

has anyone any details on how to implement single signon?

1
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2 years ago
jbh
jbhPro
asked in Using Automox

Feedback on the Automox Reports (or my wishlist)

It would be really nice if I could have the option to go to the reports page and click on a date range and see what items are scheduled to patch (if it’s in the future), or what did patch (if it’s in the past).

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Vania-Automox
2 years ago
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it_stuckNovice
asked in Using Automox

Bulk Ignore Software / Patches

Would it be possible to bulk ignore patches? Microsoft released a couple of seriously broken patches, and at the moment I have to manually ignore them as per: It would be useful to have a tick box like we have under a device here; to bulk ignore patchesCheers.

2
jbh
2 years ago
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LGuillowRookie
posted in Using Automox

Tablets

What are you doing for updates for your tablets?

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2 years ago
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Bill_YuRookie
asked in Using Automox

MacOS Updates not applying

Happy Holidays Automoxers!For some reason a majority of our mac endpoint are not receiving the Mac Big Sure updates to 11.6.1 or 11.6.2. Our user see the Automox System Update Notification, click now, and nothing seems to happen.Some of our users will eventually get the Automox Reboot notification window, but when they click on it, they are logged out instead of a restart. When we check the activity logs, we see that our mac endpoints have had all the apps as well as as Mac OS 11.6.2 update installed. However, when we go to check the OS version, we see nothing has been updated.We are using jamf pro, with filevault enabled, and jamf connect. Any advise would very much apprecaited! 

7
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2 years ago
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