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Using Automox

Sharing is caring, so we'll share our best practices and tips for using Automox. Ask your questions to make the most of your Automox experience!

  • 666 Topics
  • 2,226 Replies
666 Topics
TaylorT-Automox
TaylorT-AutomoxAutomox Employee
posted in Using Automox
Automox Featured in the Newest G2 Report

We have exciting news! Automox is thrilled to be featured in the Fall 2019 G2 Patch Management Report as a “High Performer”. This is based on customer reviews, so we’re really proud of this one! We won fastest implementation, most implementable, and easiest to do business with. Check out the full report and in our press release blog and on our new webpage!

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TaylorT-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Poll: Phone - Apple or Android?

Apple Android Blackberry Something else 0 voters

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mattmiller30
A
aaronNovice
posted in Using Automox
What other management/security tools are you using with automox?

I was curious what other agents/management tools you are using with Automox. We are using Symantec SEP (not by choice, forced from above) and Goverlan for remote support but was curious what the rest of yall are using.

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Matthew
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rlebPower User
posted in Using Automox
Inactive Endpoints

Hello, What’s your approach to deleting inactive/long gone endpoints? Want to ensure reporting is accurate and licensing is in good standing.

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What operating systems are you using Automox to patch?

I’m sure most of you are mainly Windows, but lots of places have the odd Mac for their creative or C-level types. Which of you are patching Linux or Mac in addition to Windows?

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R
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terence.jacksonRookie
posted in Using Automox
Intune or WSUS?

Hi. I was wondering if anyone is using automox with Intune to deploy patches or using the WSUS integration?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tom Limoncelli: Manual Work is a Bug

This article from Tom made a big impact on my thinking around automation of tasks: https://queue.acm.org/detail.cfm?id=3197520&fbclid=IwAR0gQLbZTLqW50MRaJKfE5vo6ipxln5dfndHVsm5Cl-Q6cKcqfi5WZOBhFk He makes the point that writing code is only one step in the process. First comes documenting all of your manual tasks, and making improvements in your documented process. Once that’s in place, you can start writing code to complete the task. Where are you in your automation journey? Is every task you do at least documented and do you follow the documentation for consistency and to avoid errors?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What do you use for endpoint security?

I’ve worked at Webroot and am a big fan of their AV. What do you guys use for your endpoint security and/or antivirus?

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Raven1
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rjmjrNovice
posted in Using Automox
Force password reset?

How difficult would it be to create a worklet to force a password reset on Windows 10 Pro PCs?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
How did you hear about Automox?

In my case I heard about it from my good friend @Richard, who I met through the Spiceworks community and then worked with at Webroot. He told me about this great startup in Boulder, then later told me he’d joined them. How’d you hear about us?

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Raven1
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Anyone want their 15 minutes of fame?

We’re getting ready to take the community out of beta and preparing a press release to let the world know about the Automox community. As part of the press release we’d like a quote from an Automox customer talking about how the community is useful, especially when it comes to the Worklets section. If you’d like to cash in your 15 minutes of fame and be quoted in the press release, please send me a PM or email me at nic.tolstoshev@automox.com!

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Nic-Automox
JPLesage
JPLesageNovice
posted in Using Automox
COBOL will outlive us all

ZDNet COBOL turns 60: Why it will outlive us all | ZDNet In the beginning, there was machine languages and assembler. Neither was easy to use, but then along came COBOL, and everything changed. An interesting article on ZDNet about the history of COBOL and why it may very well outlive us all. Micro Focus, the company maintaining COBOL, has a campaign to move COBOL apps to the cloud!

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GeekyLibrarian
Dolan
DolanNovice
posted in Using Automox
Required Software Policy (Normal install location is appdata)

I’m hoping someone has already dealt with this. Trying to push an install with Automox to several laptops at once. My issue is with the install location. Some programs are made to use AppData as an install path. It avoids admin privs and I believe makes it easier for users to customize their environment variables around the program. Well, when Automox pushes stuff, it doesn’t seem to care so much who is logged in, so people with limited privs wouldn’t see it post-install. Can someone clarify or even better, if you’ve come across this, post your story?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What do you use as your primary web browser?

Chrome Firefox Safari Opera Edge IE Vivaldi Pale Moon Brave Tor Maxthon UC Browser 0 voters What made you pick that browser over the others?

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MSouth47
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
How did you get your start in IT?

For me it was getting out of college and not knowing what to do next, so I fell into sysadmin work since I had a tech background. I did that for about a decade before I switched over to community management. How did you all get your start in IT?

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DiegoF1000101
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Favorite IT books?

I’m a huge fan of Tom Limoncelli and everything he’s written. TPOSANA opened my eyes about many things in IT. I was fortunate enough to see him talk and hang out with him at SpiceWorld 2013 & 2014. What are your favorite books about the practice of IT?

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GeekyLibrarian
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Warning Issued For Millions Of Microsoft Windows 10 Users

Forbes Warning Issued For Millions Of Microsoft Windows 10 Users Microsoft was warned, but it released a damaging new update to Windows 10 users anyway... Looks like performance issues galore after updating. Here’s the patch in question: https://support.microsoft.com/en-us/help/4512941/windows-10-update-kb4512941

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DiegoF1000101
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: community bookmarks

Is your bookmark bar full and your bookmark lists a mile long? Don’t worry, bookmarking things on here won’t add to the problem. You can bookmark directly in the community by clicking on the bookmark icon, directly to the left of the Reply button: To get back to your bookmarks, click on your avatar in the upper right and then click on the bookmark icon in that menu. (Sorry @dimforest but you can only bookmark posts and topics, not your badge page).

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: Earning badges

The Automox community comes with a bunch of badges that you can earn for various activities, such as posting or liking posts: 40%20AM1169×574 41.1 KB You can get to the badge page by clicking on the burger menu (the three horizontal lines to the left of your avatar, in the upper right corner). The badges you’ve earned will have the green checkmark. The number on each badge indicates how many other people have earned it, and clicking on the badge will list those folks. If there’s any badges you’d like to see added to the community, post your ideas in the replies to this topic!

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
What are your naming themes or conventions?

Here all our engineering teams are named after video games, such as Dr Mario, Zork, Space Invaders and Gauntlet. Do you name your servers or other tech after any themes?

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dimforest
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: browser notifications

Another way to be notified when new community activity happens is to turn on browser notifications (also called live notifications). These are short pop-up notifications that appear in a corner of your screen and then disappear after a few seconds. To do that, go to your profile preferences and click on Notifications: 20%20AM875×649 47 KB Click on the Enable Notifications button under the Live Notifications header: This is a per browser setting, so if you use the community in multiple browsers or on multiple computers, you’ll need to enable it from each browser.

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DiegoF1000101
dimforest
dimforestPower User
posted in Using Automox
Anybody here use Dell's Command Suite?

I dabbled around with it years ago but now I am looking into finding a way to better manage our workstations, all Dells, beyond just AD/GPO. We don’t currently have SCCM either. In the very little bit of research I’ve started doing on the Suite this morning and afternoon, I noticed pretty much everybody else online is integrating it into SCCM and using it THAT way. Is that the standard?

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DiegoF1000101
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: setting your homepage

The default homepage is set to the Latest view, which shows you all topics with the newest ones at the top. You can change that in your profile preferences, in case you prefer the Categories view. That view shows you the forums on the left, and a smaller view of recent topics on the right. To switch your homepage, go to your profile Preferences tab and select Interface: 44%20AM806×780 49.3 KB The Default Homepage dropdown lets you select from Latest, Categories, New, Unread or Top. This section also lets you change your theme from dark to light, if you prefer a white background, as well as the text size, language and some other assorted preferences.

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A
R
rjmjrNovice
posted in Using Automox
Editing a Worklet after it has been run

If I run a worklet, say the Windows “Password-Settings” worklet, and then I edit the Remediation Code and save the updated Worklet, will the original Evaluation Code trigger the updated remediation code or do I have to change the test in the evaluation code?

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R
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Tip of the day: Keyboard shortcuts

This community platform has a bunch of keyboard shortcuts that you can use to navigate the site faster. For example, typing g then h will take you back to the homepage. Here’s the full list of keyboard shortcuts: 33%20AM700×706 37.9 KB You can also get to the list from the burger menu (which you can open via the keyboard by typing “=”) and then clicking on Keyboard Shortcuts at the bottom of the drop-down menu.

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Nic-Automox
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