Automox

Forum for AX newbs and vets ,alike!

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  • 2,111 Replies
Nic-Automox
Nic-Automox
started this topic

Tip of the day: Upload a profile picture

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561 Topics

Gina-Automox
Gina-AutomoxAutomox Employee
shared in Automox

6 Scripts That Will Change How You Work

As we wrap up the year, it’s a good idea to take stock of what you’ve accomplished in 2022. Likewise, our engineering and IT admin experts have created a recap of their most noteworthy Worklets of 2022, one-of-a-kind automate-able scripts based on Powershell and Bash, for you. Take a look! One of these Worklets may address one of the automated actions you’ve been hoping to take in your own environment. 

0
Gina-Automox
5 months ago
crodgers
crodgersRookie
shared in Automox

New Dashboard Widget Request - Patches Applied during x% timeframe

Just want to start and say that I love the new dashboard and the current widgets. Couple things.Would love to see a new dashboard widget that would show “Patches Applied” during that same similar timeframe as the Outstanding Patch Count widget. Maybe with one extra column showing the current week. Also if when you click in the Outstanding Patch Count, the number in the box when clicked would show the accurate systems behind those values, that would be a huge help for identifying the systems that need attention in those critical areas. 

1
J
4 days ago
Afonso_Alves_31
Afonso_Alves_31Pro
shared in Automox

Offset calendar - Calculating patches using patch Tuesday as reference

Could you request a feature to allow the calendar to have an option to calculate patch schedule using patch Tuesday as reference?

3
R
14 days ago
jaldeguer
jaldeguerRookie
shared in Automox

This Mac device requires Secure Token User Permission

I added a new macOS device that has an M1 pro chip.  On my Automox admin dashboard I see this message for this device under the compatibility checklist - This Mac device requires Secure Token User Permission.   I am using the latest Automox agent 1.0-35.pkg.  Is there another step I am missing to install the agent correctly?Thanks.

6
M
2 months ago
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TomvVeldRookie
shared in Automox

Automox FreshService integration

Hello,I am currently trying to integrate Automox with FreshService but when i search for a device that is compliant within Automox and also is a Asset within FreshService the Automox app within FreshService keeps saying: “The Device does not exist in Automox”. I configured the API and set the schedule to run daily at 12:00 AM but it has been a couple of days now and still no information is displayed.Has anyone here have any experience in setting up this integration?  

1
M
2 months ago
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linhm21Rookie
shared in Automox

Worklet for Teamviewer Host?

Hi all, I’m currently trying to create a Worklet for TeamViewer Host to silently install on new builds. I have created an .msi file to attach to the Worklet but currently I don’t know how to bypass the installation so that it actually installs. Ideally, we would be able to silently install and grant easy access to our admin account (which is already associated within the msi install) I was wondering if anyone else has tried creating this Worklet or has any insight.

8
R
2 months ago
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DHERTERRookie
shared in Automox

Agent installation issues.

I am trying to deploy Automox agent on windows 10/11 clients via SmartDeploy Console. The Agent installs but not checking into Automox dashboard. I don’t see the device at all. I have the command setup with the installation of the msi as follows: msiexec.exe /i "[ApplicationsFolder]\Automox Agent\Files\Application Packs\Automox_Installer-1.42.13.msi" /qn /norestart ACESSKEY=#################What can I do to get the agent to checkin to the dashboard? 

1
E
2 months ago
S
swjpilotRookie
shared in Automox

Rocky Linux Support

With the move of CentOS8 to stream Rocky Linux has come out to replace it as the go to RHEL Clone.  When can we expect to see Rocky Linux as a supported OS?  Currently it detects Rocky Linux as SUSE which is weird as I would think it should detect it as CentOS or RHEL.

4
D
3 months ago
R
Raul_MLBRookie
shared in Automox

Error from performRequest

I’m testing the installation of an agent on a linux system (redhat 7), the system is behind a proxy...so proxy variables are in place per documentation. After I start the service, I see its connected to our proxy but it fails to perform the request (see below). Any idea why? [root@xxxxxxx amagent]# ./amagent -c2022/03/22 14:31:58 HTTP Client Starting2022/03/22 14:31:59 NeedsInstall.2022/03/22 14:31:59 No certificate found, generating new keypair and CSR2022/03/22 14:31:59 NeedsInstall.2022/03/22 14:31:59 No certificate found, generating new keypair and CSR2022/03/22 14:31:59 ERROR: client.DoInstall(): Not installing on diag thread.2022/03/22 14:31:59 Posting /install: {"access_key":"xxxxxxxxxxxxxxx","csr":"-----BEGIN CERTIFICATE REQUEST-----\nMIICdzCCAV8CAQAwIzELMAkGA1UEBhMCVVMxFDASBgNVBAoTC1BhdGNoU2ltcGxl\nMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAw9qMmL0NCGKz46DuHpZJ\niodbRUeUxVf2P4BwBwMSIBt9ZB1rHHtw+MFo7Sn+87X953RArfroqq/u5pS9Xtqa\nU2GmGss+NyL8kiyu2Lv0bmY7aVuYYYxCJFnBBdxrFh75yWvVH

4
T
4 months ago
R
rmullenNovice
shared in Automox

Automox and Drivers

Hey all, Just wanted to check to see if Automox has the ability to patch drivers on Windows devices? I.e. how WSUS has this ability? Would like to retire WSUS completely for end user devices, and would be beneficial to tap into the MS Windows driver update channel.

5
J
4 months ago
Gina-Automox
Gina-AutomoxAutomox Employee
shared in Automox

Just in time for the holidays! Share your thoughts for a $25 Gift Card!

We value your opinion and through December 31st, 2022, Automox is running an offer with TrustRadius.Leave a review here on the TrustRadius site and once your review is published, receive a $25 gift card to a vendor of your choice. 

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Gina-Automox
5 months ago
S
srheinsPro
shared in Automox

Enforce Scheduled Reboot on Machines

I’m new to AutoMox and would like to know how to create a worklet that I can assign to a group of machines and schedule them to reboot on a monthly basis. Is this possible and how would I go about creating this worklet.

4
J
6 months ago
V
viennaNovice
shared in Automox

Non Dark mode

Hey all, are you looking at working on a non-dark mode version? Sometimes working in Automox feels I’m looking into a mirror since my screen reflects everything!

2
D
6 months ago
jbh
jbhPro
shared in Automox

Automox Wishlist - several feature requests and minor change improvements

Automox recommendations/feedback: 1 - Add “EST” or other time zones to options 2 - Device’s “next patch window” says “Unscheduled”, even though the “Associated Policies” window shows the correct next patch window (confusing - maybe change the wording) 3 - Add the ability in a policy to auto-reboot a system (wither it is pending a reboot or not) prior to applying patches in the patch window. Also, having this option to reboot again after applying patches would be a bonus. 4 - Rename the “Update Device” button to “Update Device Info” so it’s clear that that button won’t patch the device. 5 - Add a button to “Patch device now” which takes into account the policy for patch types, but ignores the schedule if you click a button to patch it immediately - make sure there is an “Are you sure” pop-up just in case. 6 - Allow multiple selections in the “Pre-patch Report” rather than just one group (so if I have multiple groups that start the next day at different times, I can see everything that

2
G
6 months ago
0
0101001011011010110zNovice
shared in Automox

Slack integration no longer working

It seems that about 3 weeks ago my slack integration stopped working. I do not see an automox app in the slack directory. Whats going on and how can I get this working again?

12
R
7 months ago
D
Douglas_CNovice
shared in Automox

Automox Prompts for Reboot after User Reboots Manually

Hi! Not sure if this is a “you’re doing it wrong” or a “this is how it works” or an actual problem, so hopefully you can help me out. We have our policy set to install updates in the background at 3pm on Monday, Wednesday and Thursday - we figure this gives time for them to install and update and finish up close enough to 5pm that restarting (or leaving the PC running overnight) isn’t a huge imposition on our users. One thing I have noticed, and had a user notice today, is that if you postpone Automox’s restart request, but shut down\restart yourself later (e.g. the other week I used Windows’ Update and Shut Down option it gave me on the Start menu and did this), Automox will prompt for a restart once Windows is loaded again which seems redundant given that we’ve just restarted. Is this intended behaviour, or is Automox only keeping track of restarts when it does them? I know Windows cheats with restarts if you use the Shut Down command and does a weird hybrid shut down\hibernate thing

3
M
9 months ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
shared in Automox

What 2FA system do you use?

Authy Yubico YubiKey LastPass Authenticator Microsoft Authenticator Google Authenticator Titan Security Key Duo Security 1Password RSA SecurID Access Auth0 Ping Identity AuthPoint SecureAuth Verimark USB Fingerprint Thetis Okta Verify Feitian MultiPass FIDO AuthLite UserLock Azure MFA 0 voters Voting is anonymous for security reasons - you can vote without it showing your name next to which option(s) you selected.

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Juanmbi
9 months ago
R
rwagnerChannel Partner
shared in Automox

Auto notification upon failed patching

Good day, Is it possible to have an automox agent send an email immediately upon failed patching of a server?

3
BrandonG-Automox
11 months ago
A
Anonymous
shared in Automox

Which new AX features are highest on your 2022 wishlist?

So what’cha want?Happy 2022, y’all! Even though we’ve barely stumbled into the start of 2020: Part III, I think we’re probably all ready for a cup of tea and a nap. But first, I have a question: What AX features are highest on your wishlist for 2022? Here, I’ll get us started: as an Admin, I’d like to see some remote device management in the AX console. (Sorry, but none of you can use that one now! )_______________________________________________________________________________ While we look to 2022, let’s also look back at 2021 - the features AX released last year came fast and furious at times, so we’ll do a quick recap. Give me just a second..so many new things..Recapping…..Okay, done! Here’s a quick, non-chronological rundown (organized by functionality), with some links to additional resources. If you have any questions about any of them, let us know in the comments. Automation Flexible Device & Package Targeting ​​​​​​Gives admins the ability to target specific devices and/o

39
B
11 months ago
R
RobertBRookie
shared in Automox

Ansible Playbook linked in documentation working?

This link from the documentation redirects me to the home page. Is the playbook still available for download? https://go.automox.com/hubfs/Technical%20Docs/get-automox.yml

4
F
1 year ago
M
MrichardsPower User
shared in Automox

Global Zone Management rollout?

Hey Automox people, I got an email on 11/12 talking about RBAC rollout, with zones and finer grain controls over user access. Any idea when this functionality is actually being deployed? This was one of our bigger asks from AX and we’re excited to use it!

5
BrandonG-Automox
1 year ago
Brittany-Automox
Brittany-AutomoxAutomox Employee
shared in Automox

Welcome to the new Software Patching Catalog Updates category!

In addition to patching the device operating system, Automox also natively patches an additional catalog of third-party software. You can find a list of our supported third-party software here: https://support.automox.com/help/third-party-patching-softwareWe’re now excited to introduce to you a new category in the community, our Software Patching Catalog Updates! With this category, we’ll notify you of new supported third-party software as it is available. Plus, you can subscribe to email notifications in this category using the Subscribe button on the top right of the category page.Please let us know if you have any questions!

1
ValB-Automox
1 year ago
M
MRayboneNovice
shared in Automox

Linux Agent firewall requirements...

Hello,So the requirements on what to allow outbound through our firewall for Windows agents (for WindowsUpdate) are very clear.  But what do we need to allow for Linux agents?  Or does all of that come via Automox’s cloud CDN?Cheers,Mark.

4
M
1 year ago
F
FlyerAdmin326Rookie
shared in Automox

Using Automox policy to upgrade to Windows 11

I’ve found some informative threads on blocking the Windows 11 upgrade with Automox policy but I have devices I’d like to push Windows 11 to and I’ve been unable to use a policy or worklet for this.  I have not found a patch or required software method to push out the Win 11 upgrade and have had no success running the upgrade via a worklet. Is there any type of best practice for the Windows 11 upgrade?  It would greatly benefit our efficiency if I can use Automox for this.

5
J
1 year ago
N
NealC7Rookie
shared in Automox

Just curious, anyone else using ConnectWise Control and have you had any issues?

With Covid we have more and more remote users and I’ve been having to rely on more and more remote tools and automation. Just curious if anyone has used ConnectWise and had any problems and/or did you use Automox to roll it out?

2
R
1 year ago

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