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Forum for AX newbs and vets ,alike!

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Nic-Automox

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Tip of the day: Upload a profile picture

By default, your avatar starts off as the first letter of your username. To upload a picture to replace that, click on your avatar in the u...

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Brittany-AutomoxAutomox Employee

shared in Automox

Tutorial for Logging In to Migrated Accounts

Hello! For those of you that were a part of our previous community and have been migrated over to the new community, but are having some trouble logging in, we put together a quick tutorial for you to guide you through the steps to getting your new account set up correctly. First, you’ll need to click the “Login” button on the top right side of the screen: Next, when the modal window pops up, you’ll click on “Forgot password?” at the very bottom: Here, you’ll enter the same email address you used in the previous community platform: And from there, you should get a password reset notification in your inbox, allowing you to reset your community password.If you have any trouble, feel free to email community@automox.com and we can help!

5 months ago

Brittany-AutomoxAutomox Employee

shared in Automox

About the Customer Feedback category

A place for customer feedback about Automox

1 year ago

Nic-AutomoxFormer Automox Employee

shared in Automox

About the General IT category

For general IT help and questions

2 years ago

Nic-AutomoxFormer Automox Employee

shared in Automox

MrichardsPower User

shared in Automox

Global Zone Management rollout?

Hey Automox people, I got an email on 11/12 talking about RBAC rollout, with zones and finer grain controls over user access. Any idea when this functionality is actually being deployed? This was one of our bigger asks from AX and we’re excited to use it!

10 days ago

Brittany-AutomoxAutomox Employee

shared in Automox

Welcome to the new Software Patching Catalog Updates category!

In addition to patching the device operating system, Automox also natively patches an additional catalog of third-party software. You can find a list of our supported third-party software here: https://support.automox.com/help/third-party-patching-softwareWe’re now excited to introduce to you a new category in the community, our Software Patching Catalog Updates! With this category, we’ll notify you of new supported third-party software as it is available. Plus, you can subscribe to email notifications in this category using the Subscribe button on the top right of the category page.Please let us know if you have any questions!

16 days ago

MRayboneRookie

shared in Automox

Linux Agent firewall requirements...

Hello,So the requirements on what to allow outbound through our firewall for Windows agents (for WindowsUpdate) are very clear. But what do we need to allow for Linux agents? Or does all of that come via Automox’s cloud CDN?Cheers,Mark.

19 days ago

FlyerAdmin326Rookie

shared in Automox

Using Automox policy to upgrade to Windows 11

I’ve found some informative threads on blocking the Windows 11 upgrade with Automox policy but I have devices I’d like to push Windows 11 to and I’ve been unable to use a policy or worklet for this. I have not found a patch or required software method to push out the Win 11 upgrade and have had no success running the upgrade via a worklet. Is there any type of best practice for the Windows 11 upgrade? It would greatly benefit our efficiency if I can use Automox for this.

19 days ago

Nic-AutomoxFormer Automox Employee

shared in Automox

What 2FA system do you use?

Authy Yubico YubiKey LastPass Authenticator Microsoft Authenticator Google Authenticator Titan Security Key Duo Security 1Password RSA SecurID Access Auth0 Ping Identity AuthPoint SecureAuth Verimark USB Fingerprint Thetis Okta Verify Feitian MultiPass FIDO AuthLite UserLock Azure MFA 0 voters Voting is anonymous for security reasons - you can vote without it showing your name next to which option(s) you selected.

23 days ago

NealC7Rookie

shared in Automox

Just curious, anyone else using ConnectWise Control and have you had any issues?

With Covid we have more and more remote users and I’ve been having to rely on more and more remote tools and automation. Just curious if anyone has used ConnectWise and had any problems and/or did you use Automox to roll it out?

23 days ago

Afonso_Alves_31Pro

shared in Automox

Error: 0x80072EFE

I have deleted the software distribution folder content, check the registry, but still not finding anything that points to a solution regarding this error.

25 days ago

hadolfRookie

shared in Automox

Best way to set Monthly Windows Updates by Severity

Hello, we are looking at moving away from SCCM and use Automox for our updates. What is best practice to configure a policy that will update severe and high updates once every 30 days? I have Install Optional and Recommended Windows Updates enabled, package targeting is Critical and High Device Targeting with Attribute = OS, Condition = In and Value = Windows. I do not have a schedule assigned as I need to test this manually first. User Notifications are set as:Install Notifications are disabledReboot Notifications are enabled Enable deferrals, enable automatic deferrals enabled, with hourly deferrals set as 1 hour, 2 hours, and 3 hours. Max deferrals is set as 3.

25 days ago

MattEWG

shared in Automox

Operating System Native Reboot Integration

Hi Guys,I have previously mentioned this to support although I am not too sure if there is a procedure for requesting additional features for the Automox agent? thus thought it would be useful to post in the community to try and reach out the toe correct team\department.It would be really useful if the Automox agent was able to integrate with windows from a native OS reboot perspective. One thing I am seeing allot is that users are postponing the reboot notifications generated by Automox and then restarting there device outside of Automox. Although patches are still being applied the Automox dashboard does not appear to be aware of this reboot and the agent continues to report back to the dashboard that a reboot is required.If the reboot is initiated from the Automox reboot notification the dashboard updates as expected when the r the host reboots although it would be useful if there was some integration to reboots that are initiated outside of the Automox.

27 days ago

Anonymous

shared in Automox

Which new AX features are highest on your 2022 wishlist?

So what’cha want?Happy 2022, y’all! Even though we’ve barely stumbled into the start of 2020: Part III, I think we’re probably all ready for a cup of tea and a nap. But first, I have a question: What AX features are highest on your wishlist for 2022? Here, I’ll get us started: as an Admin, I’d like to see some remote device management in the AX console. (Sorry, but none of you can use that one now! )_______________________________________________________________________________ While we look to 2022, let’s also look back at 2021 - the features AX released last year came fast and furious at times, so we’ll do a quick recap. Give me just a second..so many new things..Recapping…..Okay, done! Here’s a quick, non-chronological rundown (organized by functionality), with some links to additional resources. If you have any questions about any of them, let us know in the comments. Automation Flexible Device & Package Targeting Gives admins the ability to target specific devices and/o

1 month ago

cleveratcomputersRookie

shared in Automox

IPconfig /flushdns Worklet Policy running in a constant 5 min loop

Hi All, Is there a way to make a policy Worklet (already setup) for Ipconfig /flushdns run constantly on like a 5 minute loop for 1000 PC’s. It currently looks like this below. I am moving a Home drive Host VM server to Azure Cloud which will have an IP change and we will change DNS record, and want to minimize downtime.Evaluation CodeExit 1 Remedial CodeIpconfig /flushdns

1 month ago

cfriebergNovice

shared in Automox

How to Enable FileVault?

Does anyone have a worklet on enabling FileVault and collecting the recovery key?

1 month ago

linhm21Rookie

shared in Automox

Worklet for Teamviewer Host?

Hi all, I’m currently trying to create a Worklet for TeamViewer Host to silently install on new builds. I have created an .msi file to attach to the Worklet but currently I don’t know how to bypass the installation so that it actually installs. Ideally, we would be able to silently install and grant easy access to our admin account (which is already associated within the msi install) I was wondering if anyone else has tried creating this Worklet or has any insight.

1 month ago

JNguyenRookie

shared in Automox

Worklet: Teamviewer Host

Has anyone successfully created a worklet to install Teamviewer Host silently?

1 month ago

Brittany-AutomoxAutomox Employee

shared in Automox

Just Added: Automated Patching Support for Breevy

To wrap up all of our most recent releases, we also now have automated third-party patching support for Breevy on Windows! You can keep up with our ongoing list of third-party support through our knowledge base page here.

1 month ago

Brittany-AutomoxAutomox Employee

shared in Automox

Just Added: Automated Patching Support for Parallels Toolbox

We’re excited to bring you yet another addition to our third-party patching support catalog - Parallels Toolbox for Windows! As always, you can find a full list of supported third-party applications on our knowledge base here.

1 month ago

Brittany-AutomoxAutomox Employee

shared in Automox

Just Added: Automated Patching Support for Sourcetree

Automox now supports automated patching for Sourcetree on Mac! You can find this and a list of the other supported third-party software here.

1 month ago

Brittany-AutomoxAutomox Employee

shared in Automox

Just Added: Automated Patching Support for VMware Horizon Client 7 & 8

Automox third-party patching support has been added for VMware Horizon Client 7 & 8, for Windows and Linux.You can find a list of all our third-party support here.

1 month ago

TJ_CoppolaNovice

shared in Automox

Does Automox Use x86 powershell?

I’m attempting to script a LAPS installation which requires the creation of a local account. When I test the powershell script on my local machine everything works great. When I tried to run it through Automox I get an error.Get-LocalGroupMember : The term 'Get-LocalGroupMember' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.At C:\ProgramData\amagent\execDir691746467\execcmd943937958.ps1:3 char:15+ $isingorup = (Get-LocalGroupMember $group).Name -Contains $user+ ~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (Get-LocalGroupMember:String) [] , CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionNew-LocalUser : The term 'New-LocalUser' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verif

1 month ago

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