Using Automox

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-7172020

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-7102020 Bugs Resolved a device fingerprint bug that would occasionally create duplicate Devices entries for a virtual device after the agent was reinstalled. (7/10) Fixed a versioning issue with /XnView MP. (7/10) Enhancements Setting a device limit on an organization with child organizations now enforces the device limits across all of their child organizations. (7/6)

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-732020

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-6262020 Bug Fixes : Improved the tool-tip wording for the Device page’s CVE and Severity filters. (6/22) Resolved a bug preventing VLC from the correct binary file during patching. (6/24) Resolved an issue where Firefox wasn’t correctly for some post-77.0.1 versions. (6/25) Enhancements : Billing Page wording changed to offer more clarity. (6/25)

We just released a new video for anyone new to Automox to help you get up and running: go.automox.com Get Started with Automox Our simple-to-use patching and endpoint hardening platform is quick to deploy and quick to show results that you can take action on. Let us know what you think!

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Hello @Nic Any plans for the following? Time stamp of the last known reboot (good metric for helpdesk when troubleshooting) Restart workflow. Would like to initiate restarts though warn the user as Automox does with patches that need a restart Smart Groups. Move devices into specific groups like Crowdstrike based on OS, etc Patch job summary report. Understand what machines/patches failed. Needed for compliance/auditing for servers. Thanks!

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-6192020 Bug Fixes : Fixed issue where our system reported the wrong current version of the Zoom Outlook Plugin for Mac (6/16) Scans and patching will have reduced disk usage on /var on RHEL and Fedora OSs (6/18)

ZDNet Windows 10 printer mystery: More complain June Patch Tuesday is causing havoc... Windows 10 admins hit with printer issues after installing Microsoft's latest Windows security update. Windows 10 admins report on Reddit that printer issues have arisen on Ricoh, Canon, Panasonic, and Brother printers after installing the June 9 Patch Tuesday updates KB4560960 for Windows 10 1903 to 1909 and KB4557957 for Windows 10 2004.

We’re planning on releasing the next version of the Automox Agent next week. This release will add the following features and fixes: Improved proxy configuration that makes use of environmental variables or IE proxy settings Stuck agent resolution improvements Support for new versions of Linux (Fedora 30 & 31, SuSE 15) Various bug fixes The agent release is scheduled for Tuesday June 9th for new installs, and Tuesday June 16th for updates to existing installs. If you need the upgrade date to be postponed for your organization for any reason, please contact support by emailing support@automox.com

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-6122020 Bug Fixes : Exit code 3010 will no longer display in the Activity Report after a successful patch deployment. (6/9) The Nfs-Settings Worklet will no longer show as supported for Windows. (6/9) Fixed a bug that caused the Needs Attention status to not display properly on the Devices page when a policy ran. (6/9) Fixed a bug where FileZilla fails to update when the app is open or in a running state. (6/10) Invalid Slack hooks will no longer prevent adding/deleting devices. (6/11) Enhancements : The Devices page includes two new filters: SEVERITY and VULNERABILITY OR CVE ID. This allows you to find Devices that have packages scheduled to be installed that address vulnerabilities with a specific severity or address a known CVE or other Vulnerability. (6/9) Added a new bulk API for ‘Use Global Settings’ on multiple packages for a device. (6/12) Automox Agent : Agent 29 available for new installs. (6/9

Looking at https://support.automox.com/help/adding-patches-to-the-block-list-in-the-automox-console - I see there are 2 methods for blocking a KB from installing. Assuming Microsoft released a botched update, I can then use the Software page to block it across all computers in my environment. But, how do I view a list of all updates / patches that I have blocked before?

It would be very helpful if there was a way to see the devices associated with patches. Also I have environments where I don’t want to install a patch, but other environments that I do. For example, I have several segments that I do not want to update the browser version or Java, but for the rest of our environment we do want both the browsers and Java to be updated. Is there a way to approve the patch/update for only specific segments of our environment? Thank you, Brad

blog.automox.com June 2020 Patch Tuesday Index | Automox For the latest Patch Updates from Microsoft and third-party vendors, bookmark the Automox June 2020 Patch Tuesday Index, updated live throughout the day. So far we’ve got a couple High rated Adobe and Firefox patches.

Hello. I noticed that the API docs give Powershell examples using Invoke-WebRequest instead of Invoke-RestMethod. I tend to prefer the latter due to its native deserialization of json and xml responses and due to the improvement of the cmdlet in powershell versions 6 and 7. A member of our team let us know that the doc examples use WebRequest because the Automox engineers have found “…Invoke-WebRequest to be more consistent in it’s returns with less errors…” Could someone expound on those errors? I’m planning to have my team build scripts with RestMethod and am wondering about some of the errors you’ve seen with it.

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-652020

For any of you, like us, that use GitBook to host your documentation, here’s the post-mortem on their outage yesterday: https://blog.gitbook.com/tech/post-mortems/06-20-gitbook-domains-blocked-by-registrar TL;DR - phishing activity on one of their sites was enough for Google to nuke all their domains, they are moving to Cloudflare

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Has anyone put together a working approach for doing this via Automox? I’ve got Windows 10 machines deployed with Office 365 Pro Plus in 32-bit, and I would like to move that to 64-bit. I understand the general approach is to uninstall all traces of Office 32-bit and then reinstall Office 64-bit. I also know you cannot mix Office 64-bit with Visio/Project 32bit (and Visio / Project are not in the suite of apps for Office). So I’m willing to ignore those machines and handle them manually. I’ve also done some research into this https://psappdeploytoolkit.com/ that looks like it will do the trick. However, I have concerns about having this running in the user-context so that UI prompts are interactive. Basically I’m looking to save a ton of work if someone has already built an approach for doing this.

https://support.automox.com/help/week-in-review-release-notes-for-week-ending-5292020 Bug Fixes: Fixed minor version display issue for third-party title Inkscape (5/27) Fixed version logic issue for third-party title KeePassXC (5/27) Resolved issue with the Chrome Install Worklet on macOS (5/27) Fixed minor version display issue for third-party title Dropbox (5/29) Enhancements: Security logic enhancement when adding back a user previously removed from an organization (5/28) Visual enhancements for the Billing page when viewed in IE11 (5/29) Misc. internal and infrastructure improvements/optimizations

I love it and want to stay 100% wfh forever I can take it or leave it I like some wfh days but the rest in the office I’m going stir crazy and need to be around people! 0 voters

https://support.automox.com/help/week-in-review-for-week-ending-5232020

https://support.automox.com/help/macos-update-error-codes

reddit r/techsupport - I wrote Task Manager and I just remembered something... 9,028 votes and 276 comments so far on Reddit There’s some good info in there, such as this nugget: If Task Manager ever hangs or crashes, start another by pressing ctrl-shift-esc. Winlogon will look for an existing instance and try to revive it for up to 10 seconds. If the old Taskmgr doesn’t start making sense by responding with a secret code within that time, another one will be launched. That way, you’re never without a Taskmgr as long as there are some resources available.