Using Automox

What happens when I try to patch a google chrome vulnerability for many computers that are offline at the time of my patching?

I am trying to get powerBi to pull data from: https://console.automox.com/api/servers I have been going over all the api documentation and reviewing powerbi support forums and I cannot get powerbi to pull the JSON I get the following error: A web API key can only be specified when a web API key name is provided I have tried using the API key as a username, doesn’t appear to work there either. Has anyone gotten PowerBi to successfully pull data from the Automox web api, and how did you do it?

I am using this install command on intune and I tested the same command in a brand new machine.It did install, but it is not registering the machine on automox console. Install commandmsiexec /i "Automox_Installer-1.0.34.msi" /qn /norestart ACCESSKEY=XXXXXXXXXXXXXX="Default"Uninstall commandmsiexec /x "{XXXXXXXXXXXXXXXX}" /qn XX is replacing our zone code. 2 issue, for all other machines added, I am getting these 2 errors.Error unzipping downloaded content. (0x87D30067)The unmonitored process is in progress, however it may timeout. (0x87D300C9) ConclusionThe first command msiexec etc - is not correct, so what I am missing?

My hair looked just like that in the webinar!Happy Monday, y’all! We just wanted to get your feedback on our recent webinar, The New Automox Community, which was hosted by me & @Brittany-Automox. This was our first webinar featuring the “new” AX Community, and we’d love to get your feedback on how it went. Was it too long/too short? Was it helpful or was it confusing? Was it at least a little entertaining? Let us know in the comments!If you weren’t able to attend live, you can watch the webinar on-demand right here: https://patch.automox.com/webinar-video-new-automox-community

Is there a Failover URL or other way to log in using my email address and password after SSO is enabled?After SSO, Role is now ReadOnley only.It is no longer possible to remove SSO using administrative privileges

I have implemented AzureAD and SAML settings with reference to this page, but when I log in to Automox as User Role, it becomes Read Only.Reference URL: https://support.automox.com/help/azure-ad-saml-supportI would like to add the Global Administrator role to AzureAD.The value in the AzureAD manifest does not allow the use of spaces andI cannot grant Global Administrator privileges.What is the best way to resolve this?Translated with www.DeepL.com/Translator (free version)

I have many instances where I install the automox agent and it only fails on the last part. The only error it gives is “Post install Failed”

Automation is another one of those buzzwords you read everywhere. It’s the 21st century, so we must automate everything! But how do we take it from the theoretical to the practical? Keep reading, and I’ll give you some ideas and examples of how you can automate. Add your thoughts in the comments below so we can all learn best practices from each other!  For the sake of this discussion, let’s narrow the scope of automation. After all, we live so much of our lives online, the idea of automating every single thing gets overwhelming. For today, let’s focus specifically on how to automate IT workflows and tasks. I’ve broken this list down by method of automation. The way I see it, we can automate with tools or by writing our own code. Automate with ToolsThis is a tricky one. We all know tools can make our lives easier and eliminate repetitive tasks, but sometimes we can introduce so many different tools that we end up with an overload of annoyance. There’s a balance to strike here: Carefull

Is there an Worklet or an option to stop SQL services prior to patching? 

Hello,We’re creating a bunch of server patching policies, and right now I’m struggling to find the assurance that a server will reboot immediately after Automox patches it.The policies are all geared towards user notifications.  Say for example we’re patching a bunch of DNS servers and domain controllers - no-one logs into these servers much at all, and when we’re patching at midnight, we most certainly have no requirement to notify a user.  We just want Automox to patch, and reboot.  Is this possible?Cheers,Mark.,

Hi,Is there any endpoint or anyway that we can pull the data of Activity Log and Overview Report using the API yet?Thank you.

This week’s Insight Hub post is part one of our “Configure A Patch Policy” tutorial. Patch policies are valuable tools in the Automox Console, as they’re used to patch some or all of the software that Automox natively supports. You can read our Support team’s documentation on patch policies right here.  If you have any questions or feedback, let us know in the comments, PM us, or email us at community@automox.com. 

Agent 37 ReleaseWe are very excited to announce the GA of Agent 37! Agent 37 is available in the console as of this publication for download. Phased upgrades will begin Wednesday, March 30th.Agent 37 is a maintenance release that lays the groundwork for future platform enhancements. In this release we’ve added a support enhancement and a security enhancement. This release brings all OS’s up to the same agent version. Please see below for enhancement details.  Operating System Support:This release is for all supported Windows, Mac and Linux operating systems.  Support Enhancements:We’ve added the UUID back into the agent logs to aid in correlation when troubleshooting agent issues.  Security Enhancements: CVE: CVE-2022-24308Title: Information Disclosure via Install Process. CVSS 4.4Automox Agent prior to version 37 on Windows and Linux and Version 36 on OSX could allow for a non privileged user to obtain sensitive information during the install process.

Hey everyone! If you haven’t already seen it, we’ve made updates to the vulnerability sync experience in the console  Now there are more options for what CVE report type can be uploaded to the Automox console. We’ve added Qualys to our list of supported reports! Of course, you can continue to use CrowdStrike, Rapid7, and Tenable reports, or select “Generic Report” in other scenarios.Additionally, our Tenable support has been updated so you no longer need to manually modify it to be compatible with Automox - the report format is now supported out-of-the-box. We hope this expedites your workflow even more, so that you can fix vulnerabilities quickly! We now also use case insensitive lookups, which should make searching by hostname or FQDN much smoother than before. Which CVE report type does your organization use? Drop a comment below! ‘Til Next Time,Jessica Starkey | Technical Marketing Engineer

Would a Patch All policy for Mac include the Oracle VM VirtualBox and/or VMware Fusion applications?

I’ve taken @jarod.smilkstein’s code from here. There’s 3 things to change in this code to make it work:    put in your API key put in your orgID set the $limit variable to the size you want, with a maximum of 500    This code will pull down all your device info via the https://console.automox.com/api/serversAPI call, but you can sub that out for whatever info you’re wanting to pull. The data is saved to a csv, but you can also do manipulation to the $data object in the script first before outputting any data.  You can use this example code to update any of your existing scripts that were created prior to the API limits.  $apiKey = 'YOUR_API_KEY'$orgID = 'YOUR_ORG_ID'$page = 0$limit = 5$data = @()while($true) { $uri = "https://console.automox.com/api/servers?o=$orgID&api_key=$apiKey&l=$limit&p=$page" $resp = (Invoke-WebRequest -Method GET -Uri $uri -UseBasicParsing).Content | ConvertFrom-Json | Select-Object results $data += $resp.results if($resp.results.count -

Hi,I hope it’s ok to ask here for a feature request (or can it be that it exists and I didn’t find it yet?)I have currently a laptop (macos) which the AutoMox shows that it needs a reboot, the user claimed he did one, and I did check that he did through another system, but AutoMox doesn’t show in it when was the last reboot, It could be a good addon to see it. in the current situation I believe for some reason AutoMox didn’t refresh yet though I did initiate a scan, saw it happening few times with few laptops already but eventually it works ok.

Hi, everybody - this week’s Insight Hub tutorial is a short video on requiring software with policies. You can read more about it on our Support team’s KB. This is a really handy feature in the AX console that allows you to create a policy requiring specific software to be installed/kept up-to-date on specific endpoints. Check it out in the video below:  If you have any questions or feedback, let us know in the comments, PM us, or email us at community@automox.com. 

We have our Patch Policy applied for the 3rd Tuesday of every month. Yesterday we all received the notification that we would need to either restart our computer or defer. Many deferred 8 hours and when 8 hours came up several of us deferred 4 hours and left our computers on. There is no indication that the 3rd deferment when through and of the 31 computers in the group, only two had the patch actually apply. One was successful, the second one failed due to an itunes update failure. I would like to know why the policy didn’t apply to the other 29 computers and why the computers didn’t restart after deferrment?

Hello Automox Community! I’m Tyler Schmidtke, one of the engineers on the Integrations team at Automox. We’re very excited to announce the release of our new integration partnership with ServiceNow, the Service Graph Connector for Automox!The Service Graph Connector for Automox is a ServiceNow native integration that is certified by ServiceNow as part of their Service Graph Connector program. If you are currently using ServiceNow as your CMDB, you may be familiar with the Service Graph Connector program, which unifies the CMDB experience across many of the import sources available in the ServiceNow Store, which now includes Automox.This initial release focuses on importing new computer configuration items (CIs) into the CMDB based on devices available in Automox zones (or organizations) that you select for import. In addition, existing CIs are updated when matching details are found between a device in Automox and a CI in ServiceNow. The import includes many of the key details that you

Hello and HAPPY NEW YEAR, Automox Community! Can you believe it’s 2022, already? Well, I’d love to start off the new year with a feature update! Pleased to announce that we’ve made some changes to our Overview Report!We made the following enhancements to this page: The most obvious change is the STYLING. This report now uses newer design elements and a more modern look and feel. The Overview Report was one of the few pages left that we needed to update and modernize. We are so stoked that we almost have all pages using our modern and distinctly Automox styling! This report is now mobile-friendly for any of you on-the-go power users. Lastly, we’ve added links from this report to a filtered Devices page so that you can quickly locate any devices that need attention. Here are some screenshots of the new and improved Overview Report:Updated Overview Report Now Mobile-Friendly!On top of that, we also updated our Weekly Summary E-mail, which is an auto-generated e-mail Automox sends out

 The newest addition to Automox University is now available - Worklets 101! This course is for anyone that is just learning the wide world of Worklets or just wants to brush up on their Worklet knowledge.In this course, you’ll learn all of the basics you need to know to create helpful Worklets for your network. Check out the course and sign up for Automox University here: https://university.automox.com/worklets-101

 Hi, y’all - hope your week has been frustration-free! This is just a quick question from Automox: what’s your remote-access tool of choice? If you’ve been an Automox user for more than a day or so, I’d be willing to bet this thread will pique your interest!  Below are a few popular solutions to choose from, but please feel free to add any that I’ve missed/your favorite in the comments.

I’m trying to figure out how to update all of my devices with only one specific software. I already have my standard policies in effect but I need to make sure every device is updated to feature update for Windows 10, version 21H2 (KB5010415).  How can I push this patch out to all the devices instead of having every single patch/software pushed? Is it even possible?

I understand it might be a bit early but do you plan releasing details about enabling/blocking the Windows 11 upgrade?