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Using Automox

Sharing is caring, so we'll share our best practices and tips for using Automox. Ask your questions to make the most of your Automox experience!

  • 667 Topics
  • 2,227 Replies
667 Topics
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MRayboneNovice
asked in Using Automox
Linux Agent firewall requirements...

Hello,So the requirements on what to allow outbound through our firewall for Windows agents (for WindowsUpdate) are very clear.  But what do we need to allow for Linux agents?  Or does all of that come via Automox’s cloud CDN?Cheers,Mark.

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FlyerAdmin326Rookie
asked in Using Automox
Using Automox policy to upgrade to Windows 11

I’ve found some informative threads on blocking the Windows 11 upgrade with Automox policy but I have devices I’d like to push Windows 11 to and I’ve been unable to use a policy or worklet for this.  I have not found a patch or required software method to push out the Win 11 upgrade and have had no success running the upgrade via a worklet. Is there any type of best practice for the Windows 11 upgrade?  It would greatly benefit our efficiency if I can use Automox for this.

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NealC7Rookie
asked in Using Automox
Just curious, anyone else using ConnectWise Control and have you had any issues?

With Covid we have more and more remote users and I’ve been having to rely on more and more remote tools and automation. Just curious if anyone has used ConnectWise and had any problems and/or did you use Automox to roll it out?

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Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox
Error: 0x80072EFE

I have deleted the software distribution folder content, check the registry, but still not finding anything that points to a solution regarding this error. 

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Westyy
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hadolfRookie
asked in Using Automox
Best way to set Monthly Windows Updates by Severity

Hello, we are looking at moving away from SCCM and use Automox for our updates. What is best practice to configure a policy that will update severe and high updates once every 30 days? I have Install Optional and Recommended Windows Updates enabled, package targeting is Critical and High Device Targeting with Attribute = OS, Condition = In and Value = Windows. I do not have a schedule assigned as I need to test this manually first.  User Notifications are set as:Install Notifications are disabledReboot Notifications are enabled Enable deferrals, enable automatic deferrals enabled, with hourly deferrals set as 1 hour, 2 hours, and 3 hours. Max deferrals is set as 3. 

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cleveratcomputersRookie
asked in Using Automox
IPconfig /flushdns Worklet Policy running in a constant 5 min loop

Hi All,  Is there a way to make a policy Worklet (already setup) for Ipconfig /flushdns run constantly on like a 5 minute loop for 1000 PC’s. It currently looks like this below. I am moving a Home drive Host VM server to Azure Cloud which will have an IP change and we will change DNS record, and want to minimize downtime.Evaluation CodeExit 1 Remedial CodeIpconfig /flushdns

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jack.smith
cfrieberg
cfriebergNovice
posted in Using Automox
How to Enable FileVault?

Does anyone have a worklet on enabling FileVault and collecting the recovery key?

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daniel.newman
Brittany
BrittanyPro
posted in Using Automox
Just Added: Automated Patching Support for Breevy

To wrap up all of our most recent releases, we also now have automated third-party patching support for Breevy on Windows! You can keep up with our ongoing list of third-party support through our knowledge base page here.

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Brittany
Brittany
BrittanyPro
posted in Using Automox
Just Added: Automated Patching Support for Parallels Toolbox

We’re excited to bring you yet another addition to our third-party patching support catalog - Parallels Toolbox for Windows! As always, you can find a full list of supported third-party applications on our knowledge base here.

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Brittany
Brittany
BrittanyPro
posted in Using Automox
Just Added: Automated Patching Support for Sourcetree

Automox now supports automated patching for Sourcetree on Mac! You can find this and a list of the other supported third-party software here.

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Brittany
Brittany
BrittanyPro
posted in Using Automox
Just Added: Automated Patching Support for VMware Horizon Client 7 & 8

Automox third-party patching support has been added for VMware Horizon Client 7 & 8, for Windows and Linux.You can find a list of all our third-party support here.

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Brittany
TJ_Coppola
TJ_CoppolaPro
asked in Using Automox
Does Automox Use x86 powershell?

I’m attempting to script a LAPS installation which requires the creation of a local account. When I test the powershell script on my local machine everything works great. When I tried to run it through Automox I get an error.Get-LocalGroupMember : The term 'Get-LocalGroupMember' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.At C:\ProgramData\amagent\execDir691746467\execcmd943937958.ps1:3 char:15+ $isingorup = (Get-LocalGroupMember $group).Name -Contains $user+ ~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (Get-LocalGroupMember:String) [] , CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundExceptionNew-LocalUser : The term 'New-LocalUser' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verif

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TJ_Coppola
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox
Jira Integration - Atlassian

Is there an integration coming for Jira?

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Afonso_Alves_31
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox
Patching a computer that is offline

What happens when I try to patch a google chrome vulnerability for many computers that are offline at the time of my patching?

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Afonso_Alves_31
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox
Intune Deployment

I am using this install command on intune and I tested the same command in a brand new machine.It did install, but it is not registering the machine on automox console. Install commandmsiexec /i "Automox_Installer-1.0.34.msi" /qn /norestart ACCESSKEY=XXXXXXXXXXXXXX="Default"Uninstall commandmsiexec /x "{XXXXXXXXXXXXXXXX}" /qn XX is replacing our zone code. 2 issue, for all other machines added, I am getting these 2 errors.Error unzipping downloaded content. (0x87D30067)The unmonitored process is in progress, however it may timeout. (0x87D300C9) ConclusionThe first command msiexec etc - is not correct, so what I am missing?

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Afonso_Alves_31
A
Anonymous
published in Using Automox
FEEDBACK REQUEST: Our recent AX Community WebinarFEEDBACK

My hair looked just like that in the webinar!Happy Monday, y’all! We just wanted to get your feedback on our recent webinar, The New Automox Community, which was hosted by me & @Brittany-Automox. This was our first webinar featuring the “new” AX Community, and we’d love to get your feedback on how it went. Was it too long/too short? Was it helpful or was it confusing? Was it at least a little entertaining? Let us know in the comments!If you weren’t able to attend live, you can watch the webinar on-demand right here: https://patch.automox.com/webinar-video-new-automox-community

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hikkyRookie
asked in Using Automox
How to log in using your email address and password after SSO is enabled

Is there a Failover URL or other way to log in using my email address and password after SSO is enabled?After SSO, Role is now ReadOnley only.It is no longer possible to remove SSO using administrative privileges

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hikkyRookie
asked in Using Automox
AzureAD SAML AppRole setting

I have implemented AzureAD and SAML settings with reference to this page, but when I log in to Automox as User Role, it becomes Read Only.Reference URL: https://support.automox.com/help/azure-ad-saml-supportI would like to add the Global Administrator role to AzureAD.The value in the AzureAD manifest does not allow the use of spaces andI cannot grant Global Administrator privileges.What is the best way to resolve this?Translated with www.DeepL.com/Translator (free version)

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crosnerRookie
asked in Using Automox
Post Automox Install fail

I have many instances where I install the automox agent and it only fails on the last part. The only error it gives is “Post install Failed”

16169
jack.smith
JessicaS-Automox
JessicaS-AutomoxAutomox Employee
posted in Using Automox
How do you automate your IT world?

Automation is another one of those buzzwords you read everywhere. It’s the 21st century, so we must automate everything! But how do we take it from the theoretical to the practical? Keep reading, and I’ll give you some ideas and examples of how you can automate. Add your thoughts in the comments below so we can all learn best practices from each other!  For the sake of this discussion, let’s narrow the scope of automation. After all, we live so much of our lives online, the idea of automating every single thing gets overwhelming. For today, let’s focus specifically on how to automate IT workflows and tasks. I’ve broken this list down by method of automation. The way I see it, we can automate with tools or by writing our own code. Automate with ToolsThis is a tricky one. We all know tools can make our lives easier and eliminate repetitive tasks, but sometimes we can introduce so many different tools that we end up with an overload of annoyance. There’s a balance to strike here: Carefull

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JessicaS-Automox
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox
SQL Services stopped before patching

Is there an Worklet or an option to stop SQL services prior to patching? 

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Afonso_Alves_31
M
MRayboneNovice
asked in Using Automox
Server patching and immediate reboots...

Hello,We’re creating a bunch of server patching policies, and right now I’m struggling to find the assurance that a server will reboot immediately after Automox patches it.The policies are all geared towards user notifications.  Say for example we’re patching a bunch of DNS servers and domain controllers - no-one logs into these servers much at all, and when we’re patching at midnight, we most certainly have no requirement to notify a user.  We just want Automox to patch, and reboot.  Is this possible?Cheers,Mark.,

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Anonymous
published in Using Automox
[VIDEO - 2.5min watch] - Insight Hub: Configure A Patch Policy (pt. 1)Tutorial

This week’s Insight Hub post is part one of our “Configure A Patch Policy” tutorial. Patch policies are valuable tools in the Automox Console, as they’re used to patch some or all of the software that Automox natively supports. You can read our Support team’s documentation on patch policies right here.  If you have any questions or feedback, let us know in the comments, PM us, or email us at community@automox.com. 

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JessicaS-Automox
JessicaS-AutomoxAutomox Employee
published in Using Automox
Vulnerability Sync Updates

Hey everyone! If you haven’t already seen it, we’ve made updates to the vulnerability sync experience in the console  Now there are more options for what CVE report type can be uploaded to the Automox console. We’ve added Qualys to our list of supported reports! Of course, you can continue to use CrowdStrike, Rapid7, and Tenable reports, or select “Generic Report” in other scenarios.Additionally, our Tenable support has been updated so you no longer need to manually modify it to be compatible with Automox - the report format is now supported out-of-the-box. We hope this expedites your workflow even more, so that you can fix vulnerabilities quickly! We now also use case insensitive lookups, which should make searching by hostname or FQDN much smoother than before. Which CVE report type does your organization use? Drop a comment below! ‘Til Next Time,Jessica Starkey | Technical Marketing Engineer

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Pete_Turner
Pete_TurnerRookie
posted in Using Automox
Oracle VM VirtualBox and VMware Fusion

Would a Patch All policy for Mac include the Oracle VM VirtualBox and/or VMware Fusion applications?

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jack.smith
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