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Using Automox

Sharing is caring, so we'll share our best practices and tips for using Automox. Ask your questions to make the most of your Automox experience!

  • 648 Topics
  • 2,201 Replies
648 Topics
J
JpayneRookie
posted in Using Automox
API Question

I am wanting to build out a detailed Splunk Dashboard. Is there a way in the API to get a list or count of devices needing a patch based on severity? Like showing all the machines with Critical Patches

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J
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
How is transitioning your userbase to work from home going?

Fortunately it’s been fairly smooth for us, thanks to the great work of our sysadmin @Mark-AX. He made sure that we had everything we needed with our VPN setups, and Zoom licenses. Thankfully we were all already on laptops, so we didn’t have to order a bunch of new hardware. How’s the process going for everyone? What’s the biggest struggle? VPN licensing? Finding laptop hardware? Training your users?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Automox Cloud-Native Endpoint Hardening Now Available through CrowdStrike Store

We’re very proud to announce this!Automox Cloud-Native Endpoint Hardening Now Available through CrowdStrike StoreAutomox and CrowdStrike's new technical partnership enables proactive detection and closed-loop response of vulnerabilities within CrowdStrike Falcon customer environments.

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Backblaze reached 1 exabyte of data backed up

Backblaze Blog | Cloud Storage & Cloud Backup – 23 Mar 20 Exabyte Unlocked With the impact of coronavirus on all of our lives, it's been a struggle to find pieces of good news. But we wanted to take a break from the usual programming and share a milestone we're excited about, one that's more than 12 years in the making. I use them for my home backups and have always been happy with their service, so nice to see them hit this milestone! Any other happy Backblaze users?

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Nic-Automox
C
Chris_2.0Novice
posted in Using Automox
Windows 10 Bug Breaks Internet

Anyone else battling this fun and really poorly timed issue at the movement? How are you handling? Anyone throw together a worklet for broad deployment? Are you patching manually on an as-needed basis? Fun times 🙂 TechRadar Windows 10 bug that broke internet connectivity gets patched – here’s how to... Microsoft has moved quickly to issue a fix in this case

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C
C
ChuckRookie
posted in Using Automox
Device Group Patching Completion

Hi All, Good Day. Background: These questions are coming from a server point of view. We are attempting to build some automation that determines when a given policy has been completed for a given device group. Then from there we could work to re-apply patches within a patching window. Is anyone doing this today? Thanks in advance. Chuck

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Coming soon: Tag filters and detailes OS filters on the Devices search

We’ll soon be releasing some improvements for the new search filters on the Devices page. We’re adding in searching for Tags as well as more detailed options for filtering by Operating System. Look for those changes to come out this week.

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Nic-Automox
Ariel-Automox
Ariel-AutomoxNovice
posted in Using Automox
Blackout windows and patching windows - share your thoughts!

Do you have blackout windows for patching, where you are not allowed to roll out any patches, no matter how critical? Correspondingly, do you have designated patch windows when you’re allowed to push out patches and reboot machines? We’re asking because we’re looking at improving the scheduling options in the console. We’re also considering the value of a global console blackout feature, where you can forbid any patch policies from accidentally being scheduled during set timeframes locally or in a standard time. Let us know your thoughts!

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Greg
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
We're hiring!

A couple new job postings this week: automox.com We Are Be a part of one of the fastest growing start-ups in Boulder. We are on a mission to enable every IT Admin to automate the fundamental tasks that keep their corporation secure. We’re looking for a director of customer support, a BI person, and a customer success manager. If you’d like to work here, or know someone who might be a good fit, send them our way!

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Free access to Automox for 60 days. We’re all in this together.

As more companies are closing offices and asking employees to work remotely in response to the spread of COVID-19, we at Automox want to do our part to help everyone stay secure. Starting now, Automox is giving free, 60-day access to our endpoint hardening platform for companies needing a solution to secure their remote teams. You’ll be able to patch and manage your remote laptops more quickly and easily—no matter where they are and without needing a VPN connection. Because the last thing we want you to worry about is whether your new work-from-home policies are exposing your corporate laptops to exploitable vulnerabilities. automox.com Free Access to Automox for 60 Days! Because We’re All in this Together | Automox As more companies are closing offices and asking employees to work remotely. We are here to keep remote workers and their laptops safe and secure.

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Nic-Automox
M
MartyMoxRookie
posted in Using Automox
Search by Tags on Device page gone!?

The main search capability we used on the device page was taken away? There is a ton of filterable options but searching by tag was super easy! And now its gone…unless I’m missing something?

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Greg
JayG
JayGFormer Automox Employee
posted in Using Automox
How is your organization dealing with COVID-19/Coronavirus?

The outbreak is hitting pretty wild levels now worldwide. I just want to start a discussion about how you or your organization are dealing with the outbreak from both a personal and professional standpoint.

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J
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
New KB: Patching Dropbox on Windows and macOS

You might see that even if Dropbox has been shutdown, the app might relaunch after an update. This is a vendor behavior we cannot control or change. If Dropbox is open during the patch, Automox will relaunch the app. NOTE : If a file sync application is open when patching begins, Automox will always relaunch it after patching. https://support.automox.com/help/patching-dropbox-on-windows-and-macos

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Nic-Automox
jermicide
jermicideNovice
posted in Using Automox
REMOTE INSTALL :: Install Automox Remotely when using ConnectWise (ScreenConnect) & PowerShell

While attempting to implement Automox on distant systems (without an application deployment agent already on the individual systems), I was presented with a problem: How do I get Automox installed remotely? Quickly? Quietly? And, most importantly, without having to interact with another carbon-based being?? In my case, I have ConnectWise deployed and running on distant assets. Using ConnectWise to remotely support distant systems, I have found the occasional need to incidentally run command-line using either windows CMD or PowerShell commands. Pushing Automox seemed like one of those times I should lean on this command-line resource. I have high hopes Automox Worklets will minimize dependencies on this ConnectWise command-line interface!!? 🤑🤑🤑 When using multi-line Powershell commands/scripts that take more than a few seconds to finish, consider using the below within the ConnectWise command-line interface: #!ps #maxlength=50000 #timeout=300000 To hav

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Automox featured in Crunchbase's monthly rundown

Crunchbase The Monthly Rundown: Startups to Watch - February 2020 | Crunchbase Curious about what’s trending in the startup world from a salesperson’s perspective? In "The Monthly Rundown" I dive into a few of the “hottest” startups. Yay Automox!

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Nic-Automox
jermicide
jermicideNovice
posted in Using Automox
Windows Patch :: Timelines for new patch availability???

general question (as a 👶 👶 new user 👶 👶 to automox): KB4535996 (OS Builds 18362.693 and 18363.693) appears to be available to genpop (as early as feb 27, 2020, according to https://support.microsoft.com/en-us/help/4535996/windows-10-update-kb4535996). i have a few systems that are yet to be managed by our automox implementation that have pulled this down from m$. using the canned or default “patch all” policy that came with this tool, my automox clients don’t seem to have this update being handed out. is there some sort of systematic trigger that is holding this update back from being rolled out by automox? am i overlooking some config that is intended to keep me from hugging my machines to death with new updates?

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jermicide
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Third-Party Patching Best Practices

We have a new KB article that lets you know which 3rd party apps need a restart to complete patching and which don’t: https://support.automox.com/help/third-party-patching-best-practices In general, the apps that won’t patch when they are running is because, while we could shut them down to complete the patching, we don’t want to risk end users losing data or having a Zoom call interrupted.

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Nic-Automox
R
rjmjrNovice
posted in Using Automox
Mixing Win and OSX devices in a single group

If I am patching the same applications on the same schedule for Win and Mac devices, is there any need to separate them into two separate Groups? Similarly, if I have mixed Win and Mac devices into a single group and apply Windows and OSX worklets to run on the group, will Automox be smart enough to only run the Window worklets on Windows Devices and OSX worklets on OSX devices?

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Complimentary Expo Pass to RSA for Automox Community members

If you’re in the area during RSA and want to visit, you can get a free Expo Pass using the code XE0UAUTOMO To register, go here: RSA Conference – 5 Oct 18 Passes And Rates - Cybersecurity Conference - USA 2020 | RSA Conference View the individual and group rates for RSA Conference 2020 USA, the top cybersecurity conference in San Francisco, from February 24 -28. Our conference caters to all infosec professionals. Select Expo and then enter the code. We’re at booth #5467, so stop by and say hello!

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GeekyLibrarian
MinnesotaJoe
MinnesotaJoeNovice
posted in Using Automox
Pulling Policy Schedules From API

I am looking at building out some automation in presenting patching schedules and alerting the team that an upcoming patching window is approaching. In the API I know I get get a policies settings and when I look at what is presented, it isn’t something easily understandable. "schedule_days": 64, "schedule_weeks_of_month": 4, "schedule_months": 8190, "schedule_time": "02:00", That info somehow translates to every month, on the 2nd Saturday at 2AM. Is there a way of understanding/translating this to be able to actually read the policy schedule?

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MinnesotaJoe
C
Chris_2.0Novice
posted in Using Automox
PC Imaging and Day 1 Patching

How are folks handling updates for new PC deployments? At the moment we’re leveraging MDT with a classic gold image and some task sequences. One of these task sequences is to check into WSUS and apply outstanding Microsoft updates. Since the base image isn’t updated frequently we could be catching up on 5-6 months worth of patches during deployment. With the move the Automox and the eventual hope of dropping WSUS completely we haven’t figured out how to address this piece of the puzzle. If we simple disable the WUA task sequence and deploy the Automox agent the PC would likely be out-of-date until the next Automox update window. Not only does this pose a security risk but that first batch of updates will likely take a while providing a rather poor end-user experience. We could keep WSUS just for this purpose but that seems like wasted effort. We could update our GPOs to have the PCs reach out directly to MS during the deployment process but we lose control of feature updates as G

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Nic-Automox
ChrisW-Automox
ChrisW-AutomoxAutomox Employee
posted in Using Automox
How does Automox determine the "reboot required" status?

One of my Linux server admins asked me how Automox determines the reboot required status. He had just installed Automox on 20+ servers, and 3 of them immediately showed a “Reboot Required” device status. I’m sure it’s accurate, but it’d be nice to know the method for how that’s calculated. He was surprised to see it.

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
New Feature - Select All on Policy Schedules

With today’s release we’ve added a select all option on the policy creation page, in the scheduling section. That way if you want all days selected, you can do that with one click: Screen Shot 2020-02-25 at 3.14.28 PM1392×473 38.9 KB Screen Shot 2020-02-25 at 3.14.39 PM1387×475 44.4 KB

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Nic-Automox
jermicide
jermicideNovice
posted in Using Automox
FOR HIRE :: Freelance worklets writer

does anyone know where i can hire/outsource worklet writing? i am consulting a small company with an even smaller it dept. automox seems like a great fit for them. if i could further leverage worklets, this might be a win/win.

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Nic-Automox
Nic-Automox
Nic-AutomoxFormer Automox Employee
posted in Using Automox
Chrome updates Feb 25, 2020

Chrome Releases Stable Channel Update for Desktop The stable channel has been updated to 80.0.3987.122 for Windows, Mac, and Linux,   which will roll out over the coming days/weeks. A... Looks like a couple of High severity CVEs in here, one of which has an exploit in the wild. Patch away!

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Nic-Automox
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