Product Updates

Extra! Extra! Read about new features, release notes, and product updates!

  • 296 Topics
  • 375 Replies

296 Topics

Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

Announcing Automox’s $30M Series B Funding

We’re excited to announce our latest round of funding. Check out our blog from Jay for how we’re going to accelerate our mission: How $30M in Series B Funding Accelerates Our Mission Unfortunately, in today’s environment if you own a computer you are a target for someone else in the world, an adversary. If you are a corporation you likely have hundreds if not thousands of laptops, desktops, servers, and virtual machines each one presenting an attack surface for adversaries to leverage. Since we began, our mission at Automox has been to deliver a better way for organizations to manage the cumbersome process of keeping their systems configured and updated so they can proactively eliminate their exposure to cyber threats. Hardening IT infrastructure quickly and confidently is the most impactful step an organization can take at reducing its overall cybersecurity risk. In fact, nearly two out of three data breaches are attributed to vulnerabilities that security and IT teams knew about. An

543
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.02.04-01 Release Notes - Change Password enhancements and Device Details bug fix

Enhancements: Improved handling of Change Password errors in Settings page Bug Fixes: Fixed bug with Next Patch Time sorting in Device Details in the Safari web browser https://support.automox.com/help/archive-release-notes-2020

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.02.03-01 Release Notes - New 3rd Party Titles

Enhancements: Added support for the following 3rd party applications: 7-Zip for Windows, The Unarchiver for Mac, and KeePass for both Windows and Mac. https://support.automox.com/help/archive-release-notes-2020 KB with updated full list (we’re up to 20!): https://docs.automox.com/home/software/third-party-software

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.24-01 Release Notes

Enhancements Added support for SLES 15. Added support for Fedora 30 and 31. Bug Fixes Fixed a bug on SLES12 where partitions were listed multiple times on the Devices page. Fixed a bug on SLES where the installed packages table contained invalid data. Fixed an issue where the 2FA image would not appear in Settings Security page. Fixed an issue where editing a policy and hitting back button in a browser redirected the user to an incorrect URL. https://support.automox.com/help/archive-release-notes-2020

140
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.23-01 Release Notes

Enhancements macOS background updates are now manageable with auto patch controls disabled. Bug Fixes Fixed macOS auto patch controls for macOS 10.14 and 10.15 Fixed an issue that was showing the incorrect time in the Activity log. https://support.automox.com/help/archive-release-notes-2020 Relevant KB: https://support.automox.com/help/what-are-macos-background-updates

140
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.22-01 Release Notes

Bug Fixes Fixed a bug that created false alarms for Microsoft Remote Desktop Importer. Fixed an issue where Office for Mac may not show pending updates. Improved the functionality that prevents a browser’s autofill from filling out options on the Group and Policy creation pages. https://support.automox.com/help/archive-release-notes-2020

180
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.17-01 Release Notes

Enhancements Updated the Dashboard’s “Up to Date” percentage calculation to have significant figures for larger organizations. Updated the counts on the Dashboard’s widgets (Manual Approval, Pending Updates, Needs Attention, and Exceptions) to not exceed the width of the widget. For organizations with counts above 1 million, we will display 999,999+. Updated the display and editing format for dates throughout the console to be YYYY-MM-DD. Add Devices modal updated to fully match the Dark Mode version of the console’s design. The Promotional Code in the Billing area will only display for new Manage subscriptions. Improved the Billing area to include more details for customers not paying with a credit card. Improved the display of the “Filter By Group” pulldown in the Edit Policy page. Improved Settings Security page to look better at smaller browser window sizes. Bug Fixes Fixed an issue in the Device Details page when sorting policies by “Next Patch Window” so that it will sort corr

300
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.15-01 Release Notes

Enhancements If a device is disconnected in the Edit Group page, the tooltip will now show the disconnect date and time. Added the ability to provide updates for Microsoft Remote Desktop Client in MacOS (MacOS Only). Added the ability to provide updates for Skype on MacOS and Windows. An Application Restart is required for the patch to take effect. Added the ability to provide updates for Notepad++ in Windows (Windows Only). An Application Restart is required for the patch to take effect. Updated the Software page to display an OS Version column that will include the OS and OS Version of the shown package. Bug Fixes Fixed an issue for Windows 10 devices that could prevent forced reboots from executing after a feature update. Fixed an issue in the Patches Applied - History section of the Overview report that was not displaying accurate counts for patches identified as critical and none. https://support.automox.com/help/archive-release-notes-2020

290
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.13-01 Release Notes

Bug Fixes Fixed a bug that improves the performance of Policy queries at scale. Fixed a bug that when using characters in a group name, the name is now displayed correctly in the Device Details page. Fixed a bug where the console would incorrectly show that the customer’s trial has expired when it actually had not. https://support.automox.com/help/archive-release-notes-2020

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.10-01 Release Notes

Bug Fixes Fixed a bug where the NonCompliance and Patch Reports were not loading for some customers. https://support.automox.com/help/archive-release-notes-2020

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

Patching Zoom

Zoom client updates require the application to restart. Using a separate patch policy will eliminate inconvenient restarts.https://support.automox.com/help/third-party-software-patching-zoom-on-windows

1021
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2020.01.08-01 Release Notes

Enhancements Support ‘Safe Patching’ in Zoom. Patches will be skipped if a meeting is in progress. Does not support Zoom on MacOS before 4.4.2. Improved the Activity Log design including localizing the event time for users, show/hide ability for long event details, and specifying the Event Type (error/activity). Bug Fixes On the Devices page, increased size of the the Assign to Group modal’s group pulldown to improve usage. Fixed a bug causing unexpected behavior in Remediate Now policy execution on the System Management page. Fixed a bug causing some users to experience prompts for 2FA codes even though 2FA was not configured. https://support.automox.com/help/archive-release-notes-2020

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

Firefox Releases Patches for Actively Exploited Vulnerability

This one is rated as critical - more details here: blog.automox.com Patch Now! Firefox Releases Patches for Actively Exploited Vulnerability PATCH NOW: A new critical zero-day vulnerability have been released for Mozilla Firefox and Firefox ESR. Patches are available now to address the security flaws. and on Mozilla’s site: https://www.mozilla.org/en-US/security/advisories/mfsa2020-03/

260
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.30-01 Release Notes - Severity Service CVSS V3

Enhancements : Introduced the CVSS V3 scoring model (learn more here) Automatically migrated Severity patching policies that previously included Critical to automatically include High severities too (covering the same score range as was previously covered: 7-10) Updated over a million vulnerabilities where severity rating was null to a value Replaced collection of four icons on “By Severity” button with a single Shield icon, and matched colors of buttons to Severity level Added High and Unknown severity choices and renamed Other to Unknown Added High and Unknown to the Overview Report Allow multi-select of package/policy combination with batch approval or rejection Improved pagination Bug Fixes: Fixed an error so that we patch to the latest version of Google Chrome and Adobe Flash https://support.automox.com/help/archive-2017-2018-2019 Blog with more details on the new severity service: blog.automox.com Automox Feature Update: Improved Severity Classifi

191
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.17-01 Release Notes

Bug Fixes Fixed a bug where the incorrect invoice date was displayed in console. Now, the date in console is the actual date the invoice was issued or paid. https://support.automox.com/help/archive-2017-2018-2019

100
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.15-01 Release Notes

Bug Fixes: Fixed an error where Next Patch Window is ‘unscheduled’ when a policy is scheduled Fixed an error to ensure that patch policies take effect at the proper scheduled time https://support.automox.com/help/archive-2017-2018-2019

190
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.13-01 Release Notes

Enhancements Mac and Windows 3rd party application support for Zoom Improved numeric semantic versioning across multiple areas of the product Enhanced the way we record customer titles to increase report accuracy https://support.automox.com/help/archive-2017-2018-2019

90
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.06-01 Release Notes

Bug Fixes Fixed a bug where some Device Details pages were not loading properly. https://support.automox.com/help/archive-2017-2018-2019

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.04-02 Release Notes

Bugs Fixed an issue that returned messages larger than the maximum allowed in the Automox Console. https://support.automox.com/help/archive-2017-2018-2019

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.12.03-01 Release Notes

Bug Fixes Fixed an issue that could prevent Devices page from loading when a device has an older agent version. Enhancements Enhanced the Automatic Reboot toggle description in the Policy editor. Refactored the Events API endpoint to increase performance and add additional filtering functionality. Increased the performance of the Activity Log Report. https://support.automox.com/help/archive-2017-2018-2019

160
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.11.27-01 Release Notes

Bug Fixes Resolved an issue where an endpoint addition to a group via the console sent individual requests for each endpoint added. Fixed and issue when using RHEL 8 that was listing only uninstalled packages in the Device Details page. Enhancements Implemented performance improvements when using the console. https://support.automox.com/help/archive-2017-2018-2019

120
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

Blog: Automox Feature Update Coming Soon: Improved Severity Classifications for Patches

The Automox team has been hard at work upgrading our ability to classify patches based on severity level. This update leverages the National Vulnerability Database (NVD) CVSS v3.0 scoring model, which is the industry standard for evaluating vulnerabilities and correctly scoring them based on how exploitable they are and what their impact will be on a system or device. Automox Patch Management: Severity Levels The new Automox severity levels for patches will be: Critical, High, Medium, Low and None. The addition of “High” will allow a bit more nuance in the evaluation of vulnerabilities with “Critical” being restricted to only the most impactful and exploitable of vulnerabilities. The addition of “None” is to account for a vulnerability that has a score of 0.0. We will also introduce “Unknown” for any CVE that is awaiting analysis, does not have enough information to receive a score, etc. Remember that a CVE can be “Unknown” to start, but later have a severity level assigned that is the

380
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.11.18-01 Release Notes

Bugs Updated caching procedures to match how SeaMonkey and Adobe AIR listed new updates. https://support.automox.com/help/archive-2017-2018-2019

120
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

2019.11.12-02 Release Notes

Bugs Fixed an issue where the Devices page was showing expired status. https://support.automox.com/help/archive-2017-2018-2019

70
Nic-Automox
4 years ago
Nic-Automox
Nic-AutomoxFormer Automox Employee
published in Product Updates

Intercom chat widget is down - edit: issue is resolved

Edit: It’s back up and running again. – The Intercom chat widget we use for support is having issues at the moment. Either you won’t see the Intercom icon, or if you do see it, clicking on the icon will just show spinning circles: 22%20PM376×705 28.5 KB Until we get this resolved, the best way to reach support is by emailing support@automox.com We’ll update this post when the issue has been fixed. Sorry for the inconvenience!

230
Nic-Automox
4 years ago
Terms & ConditionsCookie settings