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Question

Device Status Stuck In Rebooting or Refreshing State

  • July 15, 2023
  • 1 reply
  • 787 views

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I have a couple of computers stuck in bad states on the console, one in Rebooting and another in Refreshing.

I have tried uninstalling the agents, but that is not helping…. When they get readded they are right back to their bad state again.

 

Is there anything else i can do?

1 reply

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  • Community Manager
  • 93 replies
  • July 18, 2023

Hey there, can you send in a support ticket so our team can look further into this issue? So sorry it’s happening! I know you’ve also had to submit a support ticket for another issue and I hope that’s been resolved now as well.


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