Automox Platform Info

Just wondering with the new function with targeting based on asset info, would it be possible to assign tags in bulk? For instance, making a location tag would be more logical now together with a policy that is targeting a specific set of machines. I would like to tag machines for instance based on a preset in the hostname, but currently we must edit every device manually. Anyone found a workable solution to do this more efficiently because tagging cannot be done on initial installation of an agent.

When creating reports it would be really nice to have our custom computer names included instead of only the actual computer names, it would make it easier for the customer to recognize their devices. Thanks

I’m carrying out our monthly patching rounds today. As part of our process, we don’t auto-reboot after patching, we trigger it manually. However, it looks like devices aren’t restarting when I trigger a restart from the Automox console. Has anyone else seen this before? I’m purely looking at Windows server just now.

How to get a silent install package to execute in automox. I’ve tried the following with no success so far. Looking to install a executable silently. .\TigerConnect-Setup.exe /S also, Start-Process -Wait -FilePath “TigerConnect-Setup.exe” -ArgumentList ‘/S’ -passthru

July 30th at 2PM ET - Ready for the holiest of Fridays? In honor of the 22nd Annual SysAdmin Day, Automox is hosting happy hour and fun SysAdmin stories! Save you spot, here! We can’t wait to celebrate YOU! We’ll be giving away fun prizes like a pair of Bose QuietComfort Headphones, Raspberry Pi, and more. Email brittany.edwards@automox.com with your most memorable SysAdmin story and attend the live event to be entered to win!

Just submitted this to support but was curious if anyone else is seeing this. Our users are getting a pre-install message saying “This update has been postponed 62 times, delaying this update is no longer allowed”. The 62 times is arbitrary, have gotten reports of various numbers, but our deferment is a max of 3 times…

Hi. Is there any logging of user activities that we can reference. In our instance I’d like to to who moved machines between patch groups, who has created , and who assigned policies to a group.

Contacting an Automox Support is simple and expedient. A Support Engineer will respond typically within an hour during business hours of 6am to 6pm mountain time Monday through Friday Please send an email to support@automox.com with a description of your issue. We also have a very engaged community, feel free to post a new topic here

Hi all, I’m a newbie with Automox, so please bear with me if this is a simple question! I couldn’t find anything related to it here on in the docs. I have a number of Ubuntu clients to support and I’m testing the bulk deployment method on a 20.04 system, however I keep running into the following error (access key removed): jc@jc-vm:~$ curl -sS “https://console.automox.com/downloadInstaller?accesskey=xxxx” | sudo bash Downloading file into /tmp/AwOskv.deb Installing package… dpkg-deb: error: ‘/tmp/AwOskv.deb’ is not a Debian format archive dpkg: error processing archive /tmp/AwOskv.deb (–install): dpkg-deb --control subprocess returned error exit status 2 Errors were encountered while processing: /tmp/AwOskv.deb Package installation failed Would anyone have any pointers as to why this might be happening? Thanks!

https://support.automox.com/help/release-notes-for-week-ending-07162021

I’m in the process of setting up all of our base applications as Required Software and Worklets. My intention is that when a newly built machine is added to the appropriate group, all the associated Required Software and Worklet policies are run. Is there a way to do this? If not, how are people managing this “onboarding” process?

The Automox agent will be compatible with macOS’s latest major release, Big Sur, which debuted as a stable release on November 12, 2020. All of Automox existing functionality will be available on macOS Big Sur. Please note that all new mac hardware will only run macOS Big Sur. Additionally, older hardware will ship with Big Sur installed out of the box (technically downgrade-able). We will continue our work to eventually support ARM based devices, however, Apple’s Rosetta 2 emulator will ensure compatibility for newer mac hardware in the meantime. We are planning on release in early December. Please check back for updates! CC: @ncolyer

https://support.automox.com/help/release-notes-for-week-ending-07092021

If you know someone affected send them good vibes, it’s a marathon not a sprint on the road to recovery. More information here: Risk Advisory: Kaseya VSA ‘supply-chain attack’ — Cydea

Come join the Automox community! Ask our Engineers anything beyond just using the Automox patching and endpoint hardening platform. (Starts at 2PM ET) Some topics we can cover: –Best practices for proactive endpoint management. –Technical questions around patch deployment. –The best way to gain visibility and control across your remote workforce. –Additional tips and tricks using the Automox platform. How can we help you? Click to save your seat and be sure to add your questions!

Hello everyone, I am not sure if there is any worklet to install the Pulsesecure client on Windows machines? Thanks, Omid Rajaee

Many of the recent patch Tuesdays have contained critical vulnerabilities with remediation steps that involve updating apps from the Microsoft Store. I found some group policy settings to Automatically Download these. I checked in with several laptops last night and it appears to indeed show “Update apps automatically” checked, but then still lists a dozen or more updates that are available and haven’t pulled down. If I click “Get Updates” it even scans and finds more updates available as well. I was wondering if anyone has run into this issue and / or has a fix. I did run an admin command prompt with “wsreset” that apparently clears the Store cache. The below post is almost exactly the same problem as mine with screens included: tenforums.com Microsoft Store - Windows 10 Help Forums I have the Microsoft Windows Store set to update automatically: Yet, I have six updates sitting there and I have to manually click the "Update all" button to download them:

https://support.automox.com/help/release-notes-for-week-ending-06182021 Bug Fixes Fixed an issue with creating Data extracts in Firefox.

Are there any consideration when using worklets if your default terminal shell is set to zsh and not bash?

I am new to this product and am trying to figure out how to create a policy that will only report when servers have been updated (within a particular group) to also include sending a notification when an update has been completed. Thank you in advance for any assistance that can be provided.

Hi all, I’m the API Tech Docs Writer here at Automox, and I wanted to introduce myself and let you know I’m here for any API-related questions you might have. To kick things off, here’s a quick Bash script I created. This script will allow you to invite a list of users and assign roles from a CSV to a given Automox organization. This is particularly useful in cases where you might have a number of users that need to be added, like when onboarding new employees. This script is org specific, so if you have multiple orgs, you will need to create a separate CSV for each org, containing the users to be added to that org and their roles. You would then need to run the script against each org, using the specific org id and api key. Copy the script, and save it as adduser_csv.sh in the directory of your choice. Use chmod u+x adduser_csv.sh to change the permissions of the file to make it executable. Create a CSV file containing 2 columns. The headers for these columns should be Email and R

I’m creating various scripts to automate remediation and collection of service logs. I want to leverage the API to duplicate my worklets across our clients. It seems most of the info I need is in the API docs (Although if there is a more robust reference guide I would appreciate a link =) ), however, the files I need to upload to the worklet don’t seem to have a field in the JSON object. Is there a way to upload files to a worklet through the API? Thank you for any help.