Using Automox

We’re excited to announce that Automox now supports patching for the following third-party applications:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Microsoft ASP.NET Core Runtime 6.0 Windows Oracle Java SE 17, 20 Windows/macOS  And, the following titles are in progress and coming soon*:  Altova MapForce Professional 2023, 2022 R2, 2020, 2020 R2 Windows Double Commander macOS DYMO Label Windows/macOS Epson Easy Interactive Tools Windows/macOS Wondershare UniConverter 13, 14 Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox canno

Live today in Automox University, you have the opportunity to demonstrate your mastery of the Getting Started series by passing our Level 1 Essentials Assessment and obtaining your certificate! Bragging is encouraged by posting your well-deserved badge on both Linkedin and in the Automox Community (Yay category). Here’s how to add your certificate to your LinkedIn profile so your connections can see it! You can share your certificate in a LinkedIn post after following those steps. Make sure to tag us so we can celebrate with you. Finally, we would love to recognize your accomplishments with some sweet, sweet Automox swag. The first 20 people who pass the assessment, share their Certificate on LinkedIn, AND post it here in the Automox Community in the Yay category will receive a snazzy swag pack!  Happy learning and earning! 

We already use the Automox API quite a bit, but it would be nice to have an Automox provider for Terraform.  Any chance of that happening anytime soon?

How is it already mid-October? Well, we’re glad it’s the season of boo and eek! That means it’s time to talk about the scariest, most horrific thing that can happen at work – a MISTAKE (otherwise known as an ITOops). See what we did there?   The thing is, ITOopses don’t have to be that scary. To take the fear out of making mistakes, it’s time to shine our flashlights on them. We don’t want you to feel like a monster when you make a mistake (or an ITOops) – especially because you’re not alone. Everyone makes an oops from time to time.          ITOops         /aɪ ti ʊps/         noun, informal                1. used to represent a mistake or minor accident made by someone working in IT Operations         Examples of ITOops in a Sentence: “Oh shucks! I just made an ITOops!”We’ve all made an ITOops or two… or more. While they can suck, there’s always a lesson you can learn from a mistake. Let’s destigmatize (or demonster) our ITOopses. Share your ITOops stories with the Community so we can

Friday the 13th…the movie came out in 1980 and I still cannot watch the entire thing as an adult. But you know what is scarier? Bad actors trying to exploit endpoints. Now those are some real frightening jerks trying to mess with everyone’s sleep. With that in mind, Automox is continuously giving your more capabilities to fight bad actors, including support for more third-party titles! We’re excited to announce that Automox now supports patching for the following third-party applications:  DisplayFusion by Binary Fortress Windows Pidgin Windows  And, the following titles are in progress and coming soon*:  Adobe Acrobat Reader DC MUI Full  Windows Adobe Acrobat Reader DC MUI Update Windows Altova MapForce Enterprise 2023, 2021 R2, 2020, 2020 R2 Windows Altova MapForce Professional 2023, 2021 R2, 2020, 2020 R2 Windows Bitvise SSH Client Windows Double Commander MacOS D

Are you tired of copying the same code across your worklets, often reinventing the wheel and not seeing the consistent results you desire? Automox has a solution for you.  We have been hard at work to provide Automox-developed, transparently-delivered, and reusable functions that can be used directly in your worklets:Code Reuse: Designed to be reused across worklets, saving valuable time and reducing the chance for errors and inconsistencyStandardized Excellence: Built around industry standards and best practices, ensuring easy integration with worklets and target OS’. You get seamless development.Accelerated Performance: Our team of experts are developing these functions optimized for speed, reliability and efficiency, supercharging your development process.Boost Productivity: By streamlining your development, you’ll have more time to focus on what truly matters - Secure, reliable, and predictable outcomes. Curious to learn more?Importing or pre-loading these functions will not be nec

I’m curious if anyone else has run into this and has a solution. The device details page remains blank on 1% of agents ~765 total workstations.Running locally: Get-WmiObject Win32_ComputerSystem shows error “get-wmiobject : Invalid class "Win32_ComputerSystem" winmgmt /verifyrepository shows WMI repository is consistent  

It would be advantageous to have the capability to generate a customized field for each device and associate a worklet to retrieve specific data for that device.For instance, this could be utilized for retrieving warranty information, checking the existence of a registry key, or gathering custom file details.

...use a password manager.  

Today is National Badger Day (who knew!). In honor of that day, I’ve updated my Avatar to a picture of a badger our neighbor rescued earlier this year thinking it was a ferret. Thankfully, the neighbor quickly realized what its true identity was and he/she was taken to a wildlife rescue. Now onto what we are here for….third-party updates!We’re excited to announce that Automox now supports patching for the following third-party apps: Arduino IDE macOS Bloomberg Terminal Windows Microsoft ODBC Driver for SQL Server 18 Windows Microsoft OLE DB Driver 19 for SQL Server  Windows Microsoft Visual Studio Build Tools 2019  Windows Microsoft Visual Studio Build Tools 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Enterprise 2019 Windows Microsoft Visual Studio Enterprise 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC W

Is there a way to get a count of total devices through the API without getting all devices through the servers endpoint?

Hi, I am trying to install automox agent automatically using Puppet. Issue is I have no way to check if agent is registered properly on automox, so every time puppet agent is starting deregistration and registration again. I tried to use agent to show me a group that node belongs, but there is no way to do it. I looked at API doc but I do not see a way to pull to which group node belongs.  Is there any way to check from node itself if agent is already registered or not?

We’ve hit a milestone! Automox now has over 400 supported third-party titles!We’re also excited to announce that Automox has the following third-party titles in progress and coming soon*:  Arduino IDE Windows/macOS Bloomberg Terminal Windows Microsoft Visual Studio Build Tools 2019  Windows Microsoft Visual Studio Build Tools 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Enterprise 2019   Microsoft Visual Studio Enterprise 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows Microsoft Visual Studio Professional 2019 Windows Microsoft Visual Studio Professional 2022 -  Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are stil

The team at Automox collaborated to created this awesomeness and depict just how EASY and FAST it is to use Otto AI! Faster than a speeding bullet, Otto's always just a click away! Fend off the scariest villains with Otto AI, the AI Super Scripter!

We’ve given away some cool swag over the years. We would love to see how you ended up using that swag!  Sticker bombed your laptop? Gave your Otto action figure a spot on your desk? Sporting your Automox hat to work? Let’s see it - share some photos! We might even send some more swag your way 😜

September has been a busy month so far for our third-party test engineers and we’re excited to announce that Automox now supports patching for the following third-party applications:  Druva inSync Windows/macOS Leaklog by Slovak Association Windows/macOS Microsoft Visual Studio Code Windows/macOS Microsoft OLE DB Driver 18 for SQL Server  Windows Obsidian macOS PictoBlox macOS  And, the following titles are in progress and coming soon*:  DisplayFusion Windows Microsoft Visual Studio Professional 2022 -  Spring 2023, 2022 LTSC & Fall 2022, 2021 LTSC Windows OpenSSL by Shining Light Productions Windows OpenSSL Light by Shining Light Productions Windows  As always, our third-party support catalog is available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Autom

I’m not sure if this is Automox related but our company keeps having a black screen issue. It looks like the update is downloaded and the server is looking a reboot but if we don’t reboot the server I’ll will just sit on a black screen and we can’t login to it- this is causing issues because some applications won’t run. In this situation we need to use nutanix to reset the servers and it does install the updates then.Have you heard about this issue before? What is the fix for it if a policy which is supposed to reboot servers over weekend doesn’t work? 

When we first implemented Automox we created the suggested “Keep browsers up-to-date” policy available on the console’s front page. I recently saw this installed KB5030216 overnight on a few VMs with the policy applied. Has anyone else seen this behavior? Is this because “Everything Microsoft Edge” is included in the policy?

Using the standard API call for software packages installed will just give you software installed on a single device referenced by the server ID#. This script will give you software packages installed on every device in an organization referenced by the computer names. By altering the script you can add additional fields - but make sure the Set-Content line reflects all of the fields you add to the Select-Object part of the last line of the script. You’ll also want the Set-Content line to have the fields in the same order as the Select-Object. Available fields can be found here from the Response tab:https://developer.automox.com/openapi/axconsole/operation/getDevicePackages/ View the script on GitHub You can also modify it to do things like not show Windows updates & hotfixes by altering the Where-Object part of the last line of the script. For example:Where-Object {$.installed -EQ $true -and $.repo -notlike “Windows*”}  You’ll need to set the following before running the script:  

Hi Automox Community! Ready for a joke?Why did the computer enroll in the Automox University course?Because it wanted to learn how to 'Ctrl+Alt+Defend' against vulnerabilities! 😉Jokes aside, Automox University (AXU) has two new awesome courses for you to dig into!Learn how to automate vulnerability remediation with Automox and Rapid7. Enroll in the Automated Vulnerability Remediation (AVR) course to learn everything you need to know about AVR from set-up to management, or watch the video for a walkthrough of this power feature.Automated Vulnerability Remediation Course Automated Vulnerability Remediation Video WalkthroughStart using Worklets to optimize your Linux devices. The Worklets for Linux Course takes you through executing our most popular Linux Worklets from start to finish so that you can put them into action. Stand-alone tutorials are available for you, too!Using Worklets for Linux Course Worklet Tutorial | Linux - Forensics - Get Reboot History Worklet Tutorial | Set SSH Ti

I started my computer up this morning and was prompted with an Automox popup saying that my computer was going to restart in 5 min. I was not given an option to defer. Normally we give two deferal options and allow the person to defer three times max. So Im wondering is, even though my computer was turned off, Automox took the automatic deferal options and now that my computer is on, is forcing me to reboot? Hopefully that makes sense.  If that is the correct, how do you handle that? We dont want people turning on their computers, and getting prompted to have to reboot 5 min into their work day.  Thank you, Greg

Happy Friday, Sept 15th!We’re excited to announce that Automox now supports patching the following third-party applications: Archi Windows/macOS BarTender 2022 by Seagull Scientific Windows Microsoft .NET Desktop Runtime 6.0 Windows Octave Windows/macOS Wondershare PDFelement Windows/macOS  And, the following titles are in progress and coming soon*:  DisplayFusion Windows Druva inSync Windows/macOS Leaklog by Slovak Association Windows/macOS Microsoft OLE DB Driver 18 for SQL Server  Windows Microsoft Visual Studio Code Windows/macOS Microsoft Visual Studio Professional 2022 -  Spring 2023, 2022 LTSC & Fall 2022, 2021 LTSC Windows Obsidian Windows/macOS OpenSSL by Shining Light Productions Windows OpenSSL Light by Shining Light Productions Windows PictoBlox Win

Is there a report that I can create or customize to show who has defered updates and reboots? Thank you,  Greg

It was 57 years ago today that the first episode of Star Trek that aired in 1966. But, who knew,  that “Beam me up, Scotty” was never actually said in the series (great factoid from our own community member @ahjw!)! And on to our weekly updates that we are all here for!We’re excited to announce that Automox now supports patching the following third-party applications:  Dell Display Manager (DDM) 2.x Windows Dell Command | Update Windows Universal Windows Pale Moon Windows/macOS Synaptics DisplayLink Graphics Windows/macOS  And, the following titles are in progress and coming soon*:  Archi Windows/macOS BarTender 2022 by Seagull Scientific Windows DisplayFusion Windows Microsoft .NET Desktop Runtime 6.0 Windows Octave Windows/macOS Wondershare PDFelement Windows/macOS  Don’t forget that our third-party support catalog is always availabl