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Question

Missing Patches in Automox vs. MS Defender Report

  • November 15, 2024
  • 1 reply
  • 42 views

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Why Automox is not showing us the latest patches that need to be installed. If the patches are showing up on the MS Defender report we should see them in Automox as well

1 reply

JohnG-Automox
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  • Automox Employee
  • 121 replies
  • November 19, 2024

Hi ​@RAHULNATH,

For outstanding patches to appear with your console, the devices must first have the updates available to them locally (appear in Windows Update), and then the devices must have completed a scan within your Automox console.
 

After these conditions are met, you should see the outstanding patches available within the Software section of the Device page.
 



If you’re still not seeing the outstanding updates there, please open a ticket with our support team to help investigate https://help.automox.com/


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