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Looks like we have another flubbed patch from Microsoft for June 2020

  • June 12, 2020
  • 5 replies
  • 91 views

Nic-Automox

Windows 10 admins report on Reddit that printer issues have arisen on Ricoh, Canon, Panasonic, and Brother printers after installing the June 9 Patch Tuesday updates KB4560960 for Windows 10 1903 to 1909 and KB4557957 for Windows 10 2004.

5 replies

  • Rookie
  • June 16, 2020

We came across this as well – broke our fax “printer”

For those familiar, we use Faxability.


Nic-Automox
  • Author
  • Former Automox Employee
  • June 17, 2020

What was the fix? Did you have to roll back the patch @Allan?


  • Rookie
  • June 17, 2020

@Nic I did - it has been rolled back and ignored. I saw this morning that Microsoft released an out-of-band patch yesterday to address the printing issues, but I haven’t tested it. (KB4567512)


Nic-Automox
  • Author
  • Former Automox Employee
  • June 17, 2020

Glad to hear it was a (relatively) simple fix!


GeekyLibrarian

We had a couple of receipt printer that stopped working. We ended up swapping USB ports to get them to work again.