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Devices Failing to Register

  • August 10, 2020
  • 1 reply
  • 57 views

Hi all,

I’ve ran into a weird problem where I randomly have Windows servers refusing to register in the Device Manager console.

The MSI appears to be launching, but doing nothing. I’ve launched from command line, with and without the -quiet tag, I’ve also ran it manually with no success.

Occasionally, I get an error message box saying ‘the specified account already exists’, but again, this seems to be random.

Has anyone seen anything like this before?

1 reply

Nic-Automox
  • Former Automox Employee
  • August 11, 2020

It’s probably related to this issue we are having:
https://status.automox.com/

Once we get this resolved let us know if you’re still having issues with devices not registering.