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Question

missing patches

  • May 7, 2024
  • 7 replies
  • 131 views

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we are missing some critical patches from the previous month and upon checking automox console I do see some systems didnt get the patch applied as expected.

 

is there a way identify the systems with missing Kbs and then apply that to them?

 

7 replies

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Hi Curioustoknow,

Take the KB number and head to the Software page. Do a search for the KB in question and if applicable, you will see a quantity in the ‘Impacted’ column. Click on the quantity of endpoints to review if needed. When you are ready go back to the Software page and click ‘Action>Patch Now’ which will deploy the update in question on all the Impacted devices at the same time. If the update requires a restart, endpoints will not auto-restart. They will be put in a Reboot Required state and should be rebooted as soon as possible afterwards.


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I have 100+ devices to this on? is there an automatic way to do it?


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A Patch Only policy will do this for you automatically. Type something like ‘KB777 TEMP/Emergency’, target the package in question, schedule it for a few minutes/hours out and then ensure ‘Automatic Restart’ is enabled.

Once you build the policy, scan all your endpoints so they can check policy compliance. The update will auto-deploy as scheduled followed by a restart.

Make sure the notifications are configured in such a way they won’t delay the patch from going out (recommend off, but make sure that is the best option for the situation in your case).


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Is the system smart enough that if the system is off but turned on next day or two later that it will still receive the patch?


JohnG-Automox
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Hi @curioustoknow !

If you have this option enabled on your policy, it will ensure that the device receives the patch the next time it comes online:

 


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A manual deployment (from the software page) will only deploy out to online devices at the time. One of the benefits of the policy (as John highlighted) over manual deployments.


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when I go to activity log report, I dont see any logs for this new created patch policy