Using Automox

Anyone have a guide on setting up MDM to approve this? 

Does automox has an adobe creative cloud patch coming up?

While the need to install critical software is often urgent, we are finding the need to track and remove unwanted software to be equally pressing in some cases. I see that substantial and ongoing work is being done on Automox Worklets which uninstall software. That leads me to wonder whether tracking and removal of software might some day go “mainstream” in Automox and be managed directly through the Automox console. For example, perhaps there could be an Automox Policy which reports ALL packages installed on an end point and can be used to trigger uninstall logic on some subset of these. Am I totally off-track here? Please enlighten!

We’re excited to announce that Automox now supports patching for the following third-party application: GCompris Educational Software Windows/macOS  And, the following titles are in progress and coming soon*: CutePDF Writer Windows GitKraken macOS ideaMaker macOS ImageGlass Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

We’re excited to announce that Automox now supports patching for the following third-party applications:  Amazon Chime macOS Greenfoot Windows/macOS  And, the following titles are in progress and coming soon*: GCompris Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget to check-out our third-party support catalog to find the most up-to-date coverage of our third-party supported titles.  *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

Would love to use CMD line vs Powershell some times be nice to pick the language we want to use same goes for mac maybe i want Bash or Python or Ansible or puppet 

Hi spotted two mistakes in the level I exam, but not sure where i can report them? Who can reach out to me? 

While running this command: sudo launchctl load /Library/LaunchDaemons/com.automox.agent.plistI am seeing this error:Load failed: 5: Input/output errorTry running `launchctl bootstrap` as root for richer errors===I’m installing Automox on a Mac from the installer file.  I can see the Mac from the Automox console.

Hi there! My name is Ashley and I’m the resident Customer Marketing Manager at Automox. We’re seeking customers interested in being a guest on our Heroes of IT Podcast!Not only is our podcast Super Cool, but it gives you serious cred as an IT Hero at work. As a bonus, we’ll thank you with exclusive Automox for participating. Episodes are only 15 minutes, so it’s easy to schedule a recording session into your day.Want to learn more? Comment below or email me at ashley.smith@automox.com. Looking forward to chatting (and podcasting) with you! :)) 

Hi there, I tried to create a group of laptops based on rapid7’s version, but the filters didin’t do this action. How could we create this kind of groups?because in reality, there may be machines in a given group that already have a precise version of what we're looking for, and we don't necessarily want to crush it. I've seen that it's only in the worklet script that you 'absolutely' have to check a given version so that it only applies to the machines concerned...Is there another way?Thanks  regards

We’re excited to announce that Automox now supports patching for the following third-party applications: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows/macOS ¹Now supports both Windows and macOS! And, the following titles are in progress and coming soon*: GCompris Windows/macOS Greenfoot Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

We’re excited to announce that Automox now supports patching for the following third-party applications: Gpg4win Windows Graphmatica Windows  And, the following titles are in progress and coming soon*: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS Google Web Designer Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

Looking to validate events from an EDR related to amagent activity.  Are these known behavior?The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to create a viewable window, by calling the function "CreateWindowExW". The operation was successful.The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to modify the next instruction to execute in the process "C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe". The operation was blocked and the application terminated by Cb Defense. 

Hi Everyone, im newbie for Automox and still easing my path through this new platform.Here’s the little info before i ask my question. So we have got more than 150 devices registered in Automox so far now. we have created couple of policy which patching throughout all week and im still thinking we dont need this much policy on place to be honest cause it’s just crating confusion(see attached screenshots). After all this policies in place we are still not able to get most devices compliant in our dashboard. its indicating almost 70 to 80 percent devices are failed to updates and 40 percent device required reboot to compliant.. we tried to set reboot deferral to 2 times from 3 times before but still no luck..  so is there any way we can set this policies in such a way we can achieve more devices compliant and is there any way from we can start to troubleshoot those failed updates device.. i know its a too much information there but im hoping to get guidance from this awesome community. T

We’re excited to announce that Automox now supports patching for the following third-party applications: ImgBurn by Lightning UK Windows VNC Server by RealVNC Windows  And, the following titles are in progress and coming soon*: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS Google Web Designer Windows/macOS Gpg4win Windows Graphmatica by kSoft Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

Are there any plans to allow remote sessions to be broken into multiple windows?  Our previous RMM tool Splashtop would allow me to open each screen in a separate window so I could see screen 1 and 2 in full size and I could just switch between the two screens with the click of a button.  Almost all of our staff work on 2 monitors, sometimes 3 if they use a laptop and dual screens and it’s really difficult to quickly troubleshoot issues when I’m constantly having to zoom in and out and drag the screen around to see what I need to see.  It’s a lot of extra clicking just to go from one screen to the next in the event a window pops up on the other monitor instead of the one I’m working on.

We’re excited to announce that Automox now supports patching for the following third-party applications: GoodSync Windows Oracle Java SE 18, 19, 21 Windows/macOS  And, the following titles are in progress and coming soon*: ImgBurn by Lightning UK Windows RealVNC Server Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

This was originally written for a customer that wanted to see if every system in their environment had Sophos Antivirus installed or not - and what version if they did. $apiKey = 'YOUR_API_KEY' - in your console, go to Settings->API and select the API key. Note that the API key is per admin user, so you and another admin in your console will have different API keys. $orgID = 'YOUR_ORG_ID' - put in your Org ID which can be found by looking at the URL on the dashboard and selecting the value after the “?o=”: [https://console.automox.com/dashboard?o=1234]. In this example the Org ID is 1234. $appInstalled = 'APPLICATION' - put the name of the application as it is listed in the software section of a device’s page that has it installed. $filepath - The save location and file name for the .csv file generated. Here’s a sample output checking for Microsoft Edge Chromium: $apiKey = 'YOUR_API_KEY' $orgID = 'YOUR_ORG_ID' $appInstalled = 'Microsoft Edge' $filepath = 'C:\Temp\AppInstalled.

BIG NEWS! We're incredibly proud to announce a significant milestone in our journey — Automox now supports over 500 third-party software patching titles!This is a testament to our commitment to provide the best solutions for our customers, alleviating the pain of cross-platform patching.Our catalog includes mainstays like Slack, Zoom, Google Chrome, and Adobe Acrobat, along with hundreds of lesser-known titles. This means we've got your back, no matter what software you use.

Happy New Year to the Automox Community! We’re excited to announce that Automox now supports patching for the following third-party applications: DataGrip 2023.3 Windows/macOS GlassWire macOS Go Connect macOS HandBrake Windows/macOS  And, the following titles are in progress and coming soon*:  Go Windows GoodSync Windows/macOS ImgBurn Windows Oracle Java SE 18, 19, 21 JDK Windows/macOS RealVNC Server Windows/macOS XAMPP Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

This API script will give you a hardware inventory in addition to some basic OS info and agent version. You’ll need to set the following before running the script: $apiKey = 'YOUR_API_KEY' - in your console, go to Settings->API and select the API key. Note that the API key is per admin user, so you and another admin in your console will have different API keys. $orgID = 'YOUR_ORG_ID' - put in your Org ID which can be found by looking at the URL on the dashboard and selecting the value after the “?o=”: [https://console.automox.com/dashboard?o=1234]. In this example, the Org ID is 1234. You can also modify $filepath if you want to change the file name or save it in a different location. Keep in mind the script will overwrite a previously generated file if it exists. # Update these variables with your API Key, orgID & save directory/filename # This script expects the $expDir path to already exist and will overwrite an existing file $apiKey = 'YOUR_API_KEY' $orgID = 'YOUR_ORG_ID'

If we have the two policies below1) Servicing Stack - running at 8:00 am2) Windows Updates - running at 9:00 am If the device powers on at 9:30 and the Automox agent checks in and sees the 2 missed policies, which one is processed first?If the device powers on at 8:59 am and the Automox agent checks in and sees the 1 missed policy as it hits the schedule for the second, which is processed first? Thanks for your help.

Regarding https://developer.automox.com/developer-portal/wdk/overview/Would be really nice if the WDK could also return the version of the application when using Get-Win32App. Some of my worklets I’d like to compare currently installed version before running an update. 

AXU now offers role-based learning paths, making it easier than ever to pick up the skills and knowledge you need for your Automox role! We also have three new courses for you to dig into:Worklet Development Kit: Learn how to leverage Automox’s WDK. This course explores the function, value, and execution of the Worklet Development Kit alongside the Worklet Development Kit developer docs found in the Automox Developer Portal. Single Sign-on with Okta: Learn how to configure the Automox Okta Integration. Disconnected Device Cleanups: Learn how to remove disconnected devices from your zone using shared secrets and the Worklet Catalog. AXU is always adding new content to help you make the most of Automox. Let us know what you’d like to see in the university!  

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