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chevychaserRookie
 Automox Q&A
Brittany
BrittanyPro
 Automox Q&A
How Cloud-Based IT Management Solutions Increase Flexibility and Resiliency

While Software as a Service (SaaS) and Infrastructure as a Service (IaaS) industries have both grown tremendously in the past few years, according to IDC sales of cloud IT infrastructure products increased over 34% in the second quarter of 2020 compared to the same period in 2019. Cloud saw incredible growth in 2020 and may be worth a better look. Here are 5 ways cloud-based IT management solutions can improve the operational cybersecurity whether it’s business as usual or during a time of crisis: Asset Visibility No Matter the Location A sudden change, such as shifting in-house staff to remote positions, can represent a huge security challenge that organizations need to address. Having visibility into these new endpoints may be challenging depending on how they connect to the corporate network. Without proper visibility, security and IT operations are limited in knowing how secure these devices may be. Even worse, if these devices aren’t patch managed, employee machines may be low

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Brittany
Nic-Automox
Nic-AutomoxFormer Automox Employee
 Automox Q&A
Worklet Deep Dive: Workstation Network Health Check with Matt Richards

We’re kicking off a new interview series where we go behind the scenes with a worklet writer to see how the sausage gets made. @Mrichards graciously agreed to go first, so I chatted with him about how the Workstation Network Health Check worklet came to be. Nic: What was the impetus for creating this worklet? Matt: So this worklet was originally developed right after COVID work from home started, mainly because a handful of our users complained “IT gave me a bad laptop, it’s slow and disconnects from my home wifi all the time”. We had no real way to get any real data on what was going on at their house (we don’t do house calls). So we had no way to refute their claims about it being “IT’s fault!”. Originally it was just a wifi checker, but we desired more data. It slowly became a “workstation health” script over time. Nic: What difficulties or obstacles did you run into getting it created? Matt: The biggest difficulty was working with the Activity Log, honestly. It doesn’t really form

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NickW
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uapiladoNovice
 Automox Q&A
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Alex_ShchukinRookie
 Automox Q&A
Brittany
BrittanyPro
 Automox Q&A
Server Patch Management Best Practices

Patching servers quickly and accurately is critical for security. Servers provide the backbone of any network infrastructure, and as such they have more dependencies than we experience with laptops. Server patches should be piloted prior to a deployment, maintenance windows must be set, and installation requirements for each patch must be understood. In order to manage the patch needs of multiple servers and operating systems, companies should adhere to recommended best practices - Establish a set patch management schedule Each server OS releases patches on a separate schedule. Microsoft is famous for releasing updates on the second Tuesday of each month, but Linux and applications that run on top of your server will release updates at different times. We recommend checking for new server patches at least once a week, and subscribing to alerts for critical patches that are released in-between your scheduled patching times. Prioritize server patches by severity Some patches need to

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Brittany
SteveLord
SteveLordRookie
 Automox Q&A
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RobertBRookie
 Automox Q&A
Nic-Automox
Nic-AutomoxFormer Automox Employee
 Automox Q&A
Lark-Automox
Lark-AutomoxFormer Automox Employee
 Product Updates
SteveLord
SteveLordRookie
 Automox Q&A
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rand0mRookie
 Automox Q&A
Nic-Automox
Nic-AutomoxFormer Automox Employee
 Product Updates
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uber_nerdPro
 Automox Q&A
Powershell MSI install script cannot get application to start after completing install

Hello, I had successfully setup a required software policy for installing Zoom with customer options, but for some reason I cannot get any commands to work after the install occurs. For example the start-process command installs the MSI just fine with the arguments, but when I want to run a command after that e.g. starting the Zoom app via the start-process command. Is there something wrong with how the first process is ending and or causes powershell to just stop processing further commands? I have tried taking off -wait and -passthru and no change. Any help will be appreciated. Start-Process -FilePath ‘msiexec.exe’ -ArgumentList (’/qn’, ‘/quiet’, ‘/norestart’, ‘MSIRESTARTMANAGERCONTROL=”Disable”’, ‘/i’, ‘“ZoomInstallerFull.msi”’,‘ZConfig=“nogoogle=1;nofacebook=1;DisableLoginWithEmail=1”’, ‘ZoomAutoStart=“true”’, ‘ZSSOHOST="******.zoom.us"’, ‘ZSILENTSTART=“true”’) -Wait -Passthru Start-Process “C:\Program Files (x86)\Zoom\bin\Zoom.exe” -WindowStyle Minimized exit

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Nic-Automox
I
it_stuckNovice
 Automox Q&A
dimforest
dimforestPower User
 Automox Q&A
A
alanRookie
 Automox Q&A
Tony-Automox
Tony-AutomoxAutomox Employee
 API & Integrations
Use API for a Count of All Software Installed in an Organization (with Pagination)

This API call will generate a list of all software in your organization and a count of how many are installed of each. Just update your API key, org ID, and where you want the file saved. It will overwrite an existing file if it exists. It also shows how you can use pagination to account for more than 500 results. $apiKey = 'YOUR_API_KEY' $orgID = 'YOUR_ORG_ID' $filepath = "C:\Temp\packages.csv" $page = 0 $limit = 500 $data = @() Write-Output "Page" while($true) { $headers = @{"Authorization" = "Bearer $apiKey" } $url = "https://console.automox.com/api/orgs/$orgID/packages?l=$limit&p=$page" $response = (Invoke-WebRequest -Method Get -Uri $url -Headers $headers).Content | ConvertFrom-Json Write-Output $page $data += $response $page += 1 if($response.count -lt $limit) { break } } $data | Group-Object display_name | Sort-Object name | Select-Object Count,name ` | Export-Csv -Path $filepath -NoTypeInformation

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Tony-Automox
I
idfNovice
 Automox Q&A
M
MrichardsPower User
 API & Integrations
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Anonymous
 Product Updates
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JHagstromPro
 Automox Q&A
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Brent_FanguyRookie
 Automox Q&A
Lark-Automox
Lark-AutomoxFormer Automox Employee
 Product Updates
S
sextonbNovice
 Automox Q&A
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