Using Automox

It would be great if Automox displayed whether Bitlocker/Filevault was enabled on the device page

It would be great to remotely manage machines in terms of processes and services, I know, it can be done via a Worklet but ability to kill and restart services from within a device page is quicker and more flexible than a Worklet

I was just looking at Ninja RMM and it offers ability to view machines not rebooted after X days. It would be great to have such ability in Automox so I know patches have been applied and catch any machines that haven’t been restarted.

Hi Guys, i would like to know if there are any script that can give a software report by PC, with an specific software, Microsoft Office for example, to know which version is installed in every PC in the console. Aprecciate any help Regards

Hey All, We’re really excited to launch our brand new Developer Portal available here: https://developer.automox.com/ The Developer Portal contains our most up-to-date public API documentation, resources for programmatic use of the Automox platform and the ability to execute authenticated requests against the APIs directly in this user interface. Use this resource to see what’s new with our APIs and to review any upcoming major changes, as well. We look forward to continuing our investment in Automox APIs to further enable customers to bake Automox directly into their custom business logic. Next up are things like client libraries and SDKs to help folks get moving even faster! We’d love to hear your feedback on the Developer Portal and what other things you look forward to seeing from the Automox team when it comes to our APIs.

It would be great if it was possible to add the ability to clone a Policy so that we don’t need to create one from scratch where we would like to use a similar criteria

It would be great to add the filter to report by OS in the Activity Log, it would save me from having to check our naming convention/opening the device to check OS/scrolling

It seems like a basic thing to have but being able to add multiple software titles to an Advanced Policy where I can add more than 1 title e.g Zoom 64-bit and Zoom 32-bit. Screenshot 2021-08-05 at 22.38.053350×656 133 KB

I noticed the naming convention for Windows 10 versions are their version numbers, instead of 1909, 21H1, etc which would be easier to understand. I always end up needing to google what version 10.0.19041 refers to

Apple no longer refers to their latest OS (11) as OS X, would be nice to see this amended for those versions

I noticed it is not possible to remove the Recently added tag which is added by default, which is not a major issue.

It would be nice to be able to remove a client through the Device page. It is only possible through the Devices page where you need to tick the device and remove it, but a button on the Device page would be nice too.

Does anyone know of a method to Delete or Manage (Edit, Modify) tags (aside from creating new)? I can’t find one in the console.

August 5th at 2pm ET: Join us for our monthly Q&A and ask our industry experts anything and everything about IT operations and the Automox platform. Register here to submit your questions! Some topics we can cover: How to proactively reduce the risk of cyberattacks Best practices for endpoint management and increasing the velocity of endpoint hardening The best way to gain visibility and control across your remote or hybrid workforce Technical questions around patch deployment Tips and tricks to get the most out of the Automox platform Submit your questions in advance or listen in as we answer questions from your peers about today’s most pressing topics. Register Now! See you there!

On the primary device screen All tags are sorted “as added” meaning each device receives the tags visually in the order they were applied. This leads to devices with the same tag sets appearing visually disorganized in the device page. It would be helpful if all tags in the device page received an alpha sort prior to display. This would allow someone visually looking at it to determine devices that are “like tagged”. The order in which a tag is applied is low value data compared to what tags are applied when doing quick visual checks.

https://support.automox.com/help/release-notes-for-week-ending-07302021

Just wondering with the new function with targeting based on asset info, would it be possible to assign tags in bulk? For instance, making a location tag would be more logical now together with a policy that is targeting a specific set of machines. I would like to tag machines for instance based on a preset in the hostname, but currently we must edit every device manually. Anyone found a workable solution to do this more efficiently because tagging cannot be done on initial installation of an agent.

When creating reports it would be really nice to have our custom computer names included instead of only the actual computer names, it would make it easier for the customer to recognize their devices. Thanks

I’m carrying out our monthly patching rounds today. As part of our process, we don’t auto-reboot after patching, we trigger it manually. However, it looks like devices aren’t restarting when I trigger a restart from the Automox console. Has anyone else seen this before? I’m purely looking at Windows server just now.

How to get a silent install package to execute in automox. I’ve tried the following with no success so far. Looking to install a executable silently. .\TigerConnect-Setup.exe /S also, Start-Process -Wait -FilePath “TigerConnect-Setup.exe” -ArgumentList ‘/S’ -passthru

July 30th at 2PM ET - Ready for the holiest of Fridays? In honor of the 22nd Annual SysAdmin Day, Automox is hosting happy hour and fun SysAdmin stories! Save you spot, here! We can’t wait to celebrate YOU! We’ll be giving away fun prizes like a pair of Bose QuietComfort Headphones, Raspberry Pi, and more. Email brittany.edwards@automox.com with your most memorable SysAdmin story and attend the live event to be entered to win!

Just submitted this to support but was curious if anyone else is seeing this. Our users are getting a pre-install message saying “This update has been postponed 62 times, delaying this update is no longer allowed”. The 62 times is arbitrary, have gotten reports of various numbers, but our deferment is a max of 3 times…

Hi. Is there any logging of user activities that we can reference. In our instance I’d like to to who moved machines between patch groups, who has created , and who assigned policies to a group.

Contacting an Automox Support is simple and expedient. A Support Engineer will respond typically within an hour during business hours of 6am to 6pm mountain time Monday through Friday Please send an email to support@automox.com with a description of your issue. We also have a very engaged community, feel free to post a new topic here