Question

Device Status Stuck In Rebooting or Refreshing State

  • 15 July 2023
  • 1 reply
  • 578 views

Badge

I have a couple of computers stuck in bad states on the console, one in Rebooting and another in Refreshing.

I have tried uninstalling the agents, but that is not helping…. When they get readded they are right back to their bad state again.

 

Is there anything else i can do?


1 reply

Userlevel 5
Badge

Hey there, can you send in a support ticket so our team can look further into this issue? So sorry it’s happening! I know you’ve also had to submit a support ticket for another issue and I hope that’s been resolved now as well.

Reply