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Question

Automox FreshService integration

  • February 21, 2023
  • 2 replies
  • 260 views

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Hello,

I am currently trying to integrate Automox with FreshService but when i search for a device that is compliant within Automox and also is a Asset within FreshService the Automox app within FreshService keeps saying: “The Device does not exist in Automox”. I configured the API and set the schedule to run daily at 12:00 AM but it has been a couple of days now and still no information is displayed.

Has anyone here have any experience in setting up this integration?

 

 

2 replies

  • March 8, 2023

Same issue here with Fresh Service API integration.


  • Rookie
  • July 24, 2024

Same issue here.   Able to enter API configuration details and shows successful.  However, logs are showing error 504 and nothing syncs.