Question

User reboots with Automatic reboot disabled

  • 12 September 2022
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Hi, we currently have a policy which only patches and does not reboot devices automatically. Since user initiated reboots “do not count” by Automox - What is the best way to prompt a reboot notification to the users, without forcing a reboot of course?


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Hi, we currently have a policy which only patches and does not reboot devices automatically. Since user initiated reboots “do not count” by Automox - What is the best way to prompt a reboot notification to the users, without forcing a reboot of course?

Hello,

 

You can try enabling automatic reboots with Deferrals! This gives the end user the option to say “not now, I’m busy” and then try again later. The admin can configure patch policies to provide a number of deferral choices spaced with a definable amount of wait time in between each reminder.

https://help.automox.com/hc/en-us/articles/5352112376724-Managing-End-User-Notifications#ManagingEnd-UserNotifications-DeferralSettings

Otherwise, we recommend determining a dedicated day of the week to push reboots with a patch policy or Worklet so the end users expect to have devices rebooted on a scheduled cadence.

Cheers,

Brandon

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