Device Status Shows Disconnected, but user is active Logged In.
Any Idea why this is showing as Disconnected?
Device Status Shows Disconnected, but user is active Logged In.
Page 1 / 1
Hello
If a device appears disconnected in the console but is powered on, the most likely cause is the agent being turned off. You may need to restart the service from task manager or you can reference Agent Command Line Guide for instructions for your OS.
Automox shows that my device is disconnected when I'm logged in
Any idea why the agent being turned off when the device is active and user working on it.
Is it normal behavior of the Automox agent?
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.