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Question

Deploy Dell SupportAssist OS Recovery

  • 24 July 2024
  • 1 reply
  • 47 views

With the recent events in CrowdStrike world, we have all Dell enpoints and found that they could not get into the winRE without the SupportAssist OS Recovery to fix issue. 

Is there a way to deploy this tool via Automox? 

1 reply

Absolutely! We have many Worklets to perform software installations. SupportAssist OS Recovery appears to be an exe, so this is the one to use:

https://www.automox.com/worklets/exe-software-installation

 

There is an in-app link at the bottom of the article, but here it is for convenience:
https://console.automox.com/manage/worklet-catalog/3abf1374-5f25-5c7d-b93a-6ec0a384bc5a

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