726 discussions
The new end user tray experience is quite disappointing. Removing the functionality that informs users about updates or necessary closures is a significant drawback. One of the strengths of Automox...
Hey Ottobots! We are pleased to say that the new tray icon and notifications have started appearing for our users on Automox, however we note that this doesn’t appear to have the text defined in our...
Good Morning, We’ve been dealing with an odd issue for the last few months on 2 of our servers when it comes to updating. We run a “patch except” policy for our servers that can be rebooted once a...
We signed up for the new system tray agent beta. I was curious if anyone knows if the location of the popup can be configured? Currently it is not popping up over the system tray. It’s popping up in...
The challenge with third-party patching lies in the diversity of solutions each vendor employs to distribute updates. Without a centralized solution, your teams are left juggling various update...
Hi AM Community, I do have an open ticket with support, but figured I’d ask here. We were onboarded mid-January and since then we have had devices stop connecting with the console and then they are...
Hey guys, Been a hot minute since I’ve hit up this community. Hope everyone is well! :) I understand there is a playbook for installation of the agent however I was wondering if over the years,...
Hello, I was unable to find any information on Lansweeper's deployment page or on Automox on deploying the Automox agent using the Lansweeper deployment tool. This deployment package will install,...
Hi, Is it possible to automatically run a worklet directly after the Automox agent has been installed on a new device. I want to deploy software using Automox during user enrollment. Thanks, Rob
I cant be the only one experiencing this. S1 seems to be causing issues with Windows Servers being consistently patched. We have exclusions in place, but this doesn't seem to help. When we want...
Automox Console - How do I disable the notification/message blue circle bottom right, that keep doing popup? I couldn’t find anything, I assume there is no setting for it ? Let me know if it’s...
Is there a way in the console currently to restrict access to the console based on IP addresses? I know we can likely do this with SAML and utilizing restrictions with our idP of choice, but it would...
Hi Ottomaters! I am currently working on a script to obtain the “Needs Attention” devices from the API. The idea is to deliver this to our agents by email / Teams so that we can proactively remediate...
Hi Team, While updating the third-party application on our client device, the client needs to be informed that, before the application update, an installation notification will be triggered on the...
Hi all, Does anyone know if Automox has any recommended Microsoft Defender exclusions please? We use Microsoft Defender for Endpoint and want to ensure we’re not impeding on Automox performance /...
I have a question about the policy schedule option, “If a device misses a patch window, patch it the next time the device checks in” We have systems that need to patch at a particular day and time of...
Hello How do you keep linux up to date? I would like to understand what would be the best practice. Do patch policies address Linux OS machines? Or is it necessary to do it via worklet?
Hi, our network threat detection system is alerting about hundreds of PCs downloading TightVNC. The URLs used to conduct these downloads look like this (defanged version):...
Our client attempted to uninstall the Automox agent from a Linux machine but encountered multiple issues. Details of Actions Taken: Stopping the Agent Service: ~$ sudo service amagent stop...
Overnight we received at least 100 failed update notifications for Google Chrome on our endpoints. The error is pretty vague and we confirmed that on each endpoint that received the error Chrome was...