Automox Q&A

Please explain Patch Now in Software/Actions/3 dots/Patch Now. Does it patch only the devices impacted?

Is it possible to filter the main Outstanding Patch Count widget to only show connected devices. I would like this dashboard option to show a live update not including devices not online if possible

Is ARM64/Snapdragon supported by Automox on Windows 11 yet? For both install and for updating other ARM applications?

Hello Everyone! We're inviting you to our upcoming Office Hours session Friday, May 23, 2025, at 12 pm MST/ 1pm CT/ 2pm ET This is a live Q & A dedicated to answering your questions! Click here to...

Every week, the Customer Success team is sharing a short-form video that highlights part of the Automox console. This week—and the next few—we will be highlighting parts of our new Analytics...

You know the feeling. That "why am I piecing this together in Excel again?" frustration. That "where's my at-a-glance view of what's ACTUALLY going on?" struggle. Yeah, we get it. That’s why we built...

Hello Everyone! We're inviting you to our Office Hours session today Friday, May 16, 2025, at 12 pm MST/ 1pm CT/ 2pm ET This is a live Q & A dedicated to answering your questions! Click here to...

Join our May 14th Onboarding Webinar focused on Configuring Patch Policies in Automox. We'll walk through best practices for setting up policies, show you how to automate patching workflows, and...

Hello Everyone! We're inviting you to our upcoming Office Hours session on Friday, May 9, 2025, at 12 pm MST/ 1pm CT/ 2pm ET This is a live Q & A dedicated to answering your questions! Click here to...

Every week, we’ll be sharing a short video that highlights a specific feature or use case in the Automox console. In this video, we discuss mean time to remediation (MTTR) and how you can improve...

If you don’t know already, Office Hours with Brandon Gray are now every Friday at 2pm EDT. If you don’t know about Office Hours, you’re really missing a great place to ask questions, make...

Hello Everyone! We're inviting you to our upcoming Office Hours session on Friday, May 2, 2025, at 12 pm MST/ 1pm CT/ 2pm ET This is a live Q & A dedicated to answering your questions! Click here to...

Introducing the Tip of the Week, a short video created by the Automox Customer Success team that highlights a part of the console you might not have jumped into, yet. This week—and the next few—we...

Hello Everyone! We're inviting you to our upcoming Office Hours session on Friday, April 25, 2025 at 12 pm MST/ 1pm CT/ 2pm ET This is a live Q & A dedicated to answering your questions! Click here...

Hello, I was running into a scenario in our Automox environment which I was looking for some additional insight. We have a set of machines configured to run a patch only policy of a few vendor...

That’s right—we've completely redesigned how we communicate with your end-users (so you don’t have to) with deadline-based restarts. With the new Automox Tray, we’re giving you more control and a...

Hi everyone, Before I opened a ticket I wanted to post here. With the release of the new agent, most of our assets are up to date but we have about 150 that are still on the 2.0.29/28 version. Most...

We are having issues with users that have applications removed like, firefox or chrome, and continuously showing “Your Computer is preparing to install updates” due to a policy to update both Chrome...

Hi Our deployment has update deferral policies in place and up until recently they have been working as expected. Recently, we have been getting the following message that seems to be by-passing the...

I’m getting a notification from Automox that my PC needs to be rebooted, but the right hand and bottom edges of the notification window aren’t being rendered, so I cannot see or click on the “Restart...