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Automox Q&A

726 discussions

Automox Q&A, page 16

726 posts

Hi, everybody - Chad here. We’ve seen/heard a few issues from users concerning certificates, and it turns out that our LetsEncrypt cert recently expired. From our Engineering team: "As of September...

AnonymousOctober 7, 20212 replies

hi, I was wondering if any of you have trouble with the “remember me” checkbox on https://console.automox.com/? no matter what I do, it will not remember my user name nor password, that check box...

dyyuanOctober 7, 20214 replies

I noticed when I am on the software tab and click on the number in the “Updated” column, it pulls up a nifty query on the devices tab. Is there a syntax guide that you could point me to for some of...

David_MitchellOctober 6, 2021

Months ago i deploy a Policy to install the 20H2 Windows version which was working fine, updated like 95% of the registered devices, then like 1 month ago i changed the Policy to install the 21H1...

Roger_GarciaOctober 5, 20212 replies

Greetings, I’m new to a company and this product. We use Automox for our patching. Can we use the product to install MSI packages on servers? Thinking things like Infosec agents etc. I’m currently...

rfisherSeptember 24, 20214 replies

Does Automox have actual support personnel that replies to anything?? So far on several open cases the only response is the BOT response that my ticket has been created. This is not an acceptable...

HollywoodSeptember 21, 20214 replies

Hi newbie to automox. I am trying to get all of my adobe acrobat readers up to date. a majority the patch works. for some it fails and I am not sure why - where do I look to see why it failed ? I...

YB_OpsSeptember 15, 2021

I’m a new user of Automox and created my 1st 3 Policy’s using the Recommended Best Practices for Patching on https://support.automox.com/help and they failed. Here are the details from the Report:...

DavidCOASeptember 2, 20211 reply

It would be very useful if there was information about an update’s restart requirement in the Manual Approval table. I’d like to approve updates immediately that do not require restart. And I’d like...

Chadd_PortwineSeptember 1, 2021

I understand it might be a bit early but do you plan releasing details about enabling/blocking the Windows 11 upgrade?

viennaAugust 31, 202110 replies

Many Automox customers have asked us for a flexible method to manage and execute policies on a subset of endpoints based on criteria that match their IT operational workflows. The result? Flexible...

EricF-AutomoxAugust 31, 2021

i am new to automox. took it over from someone who left. trying to figure out how to see if a certain patch has been applied to all window machines. i can see how to check each machine to see what...

clinton.childAugust 30, 20212 replies

I see there is Package Targeting by severity. Is there a way to target packages that do not require restart? I’d like to create a policy that patches without notification, if a restart is not...

Chadd_PortwineAugust 25, 2021
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