Automox Q&A

Hi spotted two mistakes in the level I exam, but not sure where i can report them? Who can reach out to me?

While running this command: sudo launchctl load /Library/LaunchDaemons/com.automox.agent.plist I am seeing this error: Load failed: 5: Input/output error Try running `launchctl bootstrap` as root for...

Hi there! My name is Ashley and I’m the resident Customer Marketing Manager at Automox. We’re seeking customers interested in being a guest on our Heroes of IT Podcast! Not only is our podcast Super...

Hi there, I tried to create a group of laptops based on rapid7’s version, but the filters didin’t do this action. How could we create this kind of groups? because in reality, there may be machines in...

Hi Everyone, im newbie for Automox and still easing my path through this new platform. Here’s the little info before i ask my question. So we have got more than 150 devices registered in Automox so...

Are there any plans to allow remote sessions to be broken into multiple windows? Our previous RMM tool Splashtop would allow me to open each screen in a separate window so I could see screen 1 and 2...

If we have the two policies below 1) Servicing Stack - running at 8:00 am 2) Windows Updates - running at 9:00 am If the device powers on at 9:30 and the Automox agent checks in and sees the 2 missed...

You've probably always wondered how Otto, protector of all IT kind, came to be... Now, introducing 𝙏𝙝𝙚 𝙊𝙧𝙞𝙜𝙞𝙣 𝙤𝙛 𝙊𝙩𝙩𝙤! Read through to uncover the compelling story. Download the comic...

Hey all, Ran into a very strange situation where I have a windows endpoint that is attempting to patch an older version of Google Chrome and all my activity logs say that chrome is patching...

Hi, While creating Patch All Except Policy for Linux. Which Patches do we need to include to be installed? What is best recommendation for patching Linux?

Hi, In Automox, do we have Dynamic group populated? Instead of static group or manual group?

Hi team, In our environment, SSO is Enabled for the Zone and during failover of SSO. Can we use Email-ID and Password as an alternate method to login to the Automox Console. Thanks, Shoaib

Hi Team, While creating Groups we have a session called OS Patch Management. Where under that we have settings only for Windows and macOS nodes, so we need to know for Linux which is the recommended...

Hi Team, As per the below article, Automox supports six role-based access controls (RBAC). But in the same doc we have one more role named as Helpdesk operator, and it has privilege to take Remote...

I am onboarding my devices having come from another product. I am having issues correctly onboarding my 4 DNS servers (ubuntu) and my webserver (ubuntu) I onboarded my webserver first, it registered...

Hi Team, We have disable Domain Firewall and we have Private and Public FW enabled on End nodes. In this case, do I need to allow below URLs on my all-End node’s Local firewall? to fetch updates from...

Hello, We are currently using Automox to manage our linux device. Our user have to register frequently from the intune portal so that their device show in intune. I would like to know if it is...

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or...

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or...

I understand Automox is meant to be streamlined/simplistic; however, the scheduling system, in my opinion, is too simple and should offer more granularity. An example being, if I want to exclude...