Dashboard not refreshing or not synching

  • 7 February 2024
  • 3 replies


The dashboard was working great however over the last couple of days it is showing that I have more patches to apply than I really need. For example it shows I have 23 new patches that are critical but when I click on the 23 then go to open up devices needing any of these patches the lists are empty. It’s been this way for a couple of days now. Is there something that updates the dashboard that is separate from the device scans? With the devices showing they do not need this patch but the dashboard showing the 23 critical updates for different devices something is obviously not in synch. 


3 replies

I have the same issue, I was wondering if there is a way to force dashboard to refresh? My dashboard doesn’t reflect what I have at all and take (days+) to refresh. I also had the same patch list issue where you click on a pending patch and it’s empty. We are using automox to make sure we are up to date, this made security very unreliable.

Same issue here, I have a LOT of machines that when I tell it to scan, its not updating the list of patches needing installed.  Further, I am getting an instant failure when my install policies run, on the majority of my systems.

We are seeing this same problem as well. Difficult to know where we need to focus when you dive down into the data from the dashboards just to learn it’s not accurate.