Unanswered questions

317 Topics

M
MD Shoaib PashaNovice
asked in Find & Share Worklets

Bulk deployment of automox agent for Linux nodes

Hi Team,Just wanted to know about different methods to install agent on bulk to the remote Linux nodes. Do we have any scripts to install agent on Remote Linux machine? if so, can you please share the script for install agent to a remote Linux OS?ThanksShoaib

0
M
4 months ago
M
MD Shoaib PashaNovice
asked in Vulnerabilities

Install Optional and recommended Windows Updates settings under Policy

Hi Team,In Policy, we have settings named as Install Optional and recommended Windows Updates and default it is set to NO.  Can you please elaborate what are the optional updates that will exclude from patching?Also provide us the list of updates that will not install if we set to NO. Thanks,Shoaib

1
S
4 months ago
C
CNYMetalGuyRookie
asked in Using Automox

Automox confusing host names/fqdn

I am onboarding my devices having come from another product. I am having issues correctly onboarding my 4 DNS servers (ubuntu) and my webserver (ubuntu)  I onboarded my webserver first, it registered and initially displayed the correct info in the System Details. I proceeded to onboard DNS01 and I received the Slack message it hit my account. When I went to device details DNS01 is not in the list and my webserver is now displaying the DNS01 fqdm in system details. Any ideas to either correct this within the GUI or manually edit the details on the endpoint?

3
philips66
4 months ago
M
MD Shoaib PashaNovice
asked in Patch Tuesday

Software Inventory filtering in Policy

Hi Team,In our environment, we have requirement to install only Security, Critical Updates & 3rd party Updates for Windows. Can you please let us know how we can make sure we are specifically installing only Security, Critical and 3rd party S/W updates? Below is the below list of updates that we want to exclude from patching:Feature Packs Tools Update Rollups UpgradesAlso, let us know which policy is best to use in this scenario.Thanks,Shoaib

0
M
4 months ago
M
MD Shoaib PashaNovice
asked in Patch Tuesday

Supported 3rd party Software for Linux OS

Hi Team,Does Automox supports 3rd party S/w updates for Linux? if yes, can you please provide list of Supported 3rd party Software for Linux OS? I have found an article where it means any third-party package that is part of Device Package manager is supported not others? if so, can you please elaborate in detail?  

1
MarkH-Automox
4 months ago
M
MD Shoaib PashaNovice
asked in Using Automox

Linux Patch Targetting

Hi,While creating Patch All Except Policy for Linux. Which Patches do we need to include to be installed?What is best recommendation for patching Linux?

0
M
4 months ago
D
Dbrown74Rookie
asked in Find & Share Worklets

Has any one created a windows 11 22h2 feature update worklet yet?

Has anyone created a Windows 11 22h2 feature update worklet?

9
J
4 months ago
M
MD Shoaib PashaNovice
asked in Using Automox

SSO or Email & Password

Hi team,In our environment, SSO is Enabled for the Zone and during failover of SSO. Can we use Email-ID and Password as an alternate method to login to the Automox Console.Thanks,Shoaib

0
M
4 months ago
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billb660Rookie
asked in Find & Share Worklets

Basic Dell Command Update Worklet

 Automox newbie here and I’m trying to create a very basic worklet that would check if a computer is a Dell and if so, run Dell Command Update. I’ve cut and pasted commands from examples posted here, but it’s not working. Below is what I’ve created. Can someone tell me what I’m doing wrong? Thank you!  

4
B
4 months ago
D
dfowler37Novice
asked in Find & Share Worklets

Add Network Printer Worklet

Has anyone ran this worklet successfully? I am trying to run it but i am getting a 0x1 error in Task Scheduler which refers to permission errors. Is that correct? The driver is already installed so it should just need to map the printer to the logged on user’s profile.  Am i missing something?

6
D
4 months ago
D
dfowler37Novice
asked in Find & Share Worklets

Has anyone had any success with the Windows - Configuration - Windows 11 Feature Update worklet?

I have ran this worklet on 3 or 4 machines now and I can see the processes running in Task Manager, but the machine never reboots and never updates to 11.I saw a thread on checking for registry entries and removing them but they aren’t present. Just curious if anyone has had success with this.

7
J
4 months ago
M
Mathew_GeorgeRookie
asked in YAY

Completed my Automox Level 1 Certificate

It was pretty good one to refresh your mind on what you have learned and practiced. Looking forward for more of these. Good effort on setting these kinds of certifications. These boost your confidence and knowledge in using Automox.Thanks,Mathew 

2
S
4 months ago
C
cbranumRookie
asked in Find & Share Worklets

Windows - Scheduled Reboot to apply updates

Hello folks, I am looking for a worklet that will reboot servers if a reboot is required. I’m using one from the Worklet catalog at the moment, but it doesn’t give any details after it has ran, and 90% of the time it gives a “COMMAND TIMEOUT” error.  Could anyone provide some insight on what they do, or if they know what may be wrong with the worklet that is causing it to timeout? This is what i’m currently using: evaluation script: Evaluation script:# Checks whether or not the system requires a reboot, and remediates accordingly.$sysInfo = New-Object -ComObject "Microsoft.Update.SystemInfo"if($sysInfo.RebootRequired){     exit 1}else{    exit 0}  Remediation: ####### EDIT WITHIN THIS BLOCK ############################################## These parameters control the time of day window within which automatic reboot will be initiated (ie. 11am, 2:30pm)[string]$rebootStartTime = "11pm"[string]$rebootEndTime = "11:15pm"# If there is no user input detected for $minIdleTime minutes within $re

2
J
4 months ago
M
MD Shoaib PashaNovice
asked in Using Automox

User - Roles and Permissions

Hi Team,As per the below article, Automox supports six role-based access controls (RBAC). But in the same doc we have one more role named as Helpdesk operator, and it has privilege to take Remote session as well. By default, does this role only used by Automox Support Team? or it can be assigned this role to Zone users?Ref: Roles and Permissions – Automox Thanks,Shoaib

1
MarkH-Automox
4 months ago
M
MD Shoaib PashaNovice
asked in Using Automox

OS Patch Management

Hi Team,While creating Groups we have a session called OS Patch Management. Where under that we have settings only for Windows and macOS nodes, so we need to know for Linux which is the recommended settings to be used?Can you please confirm if these settings applicable for Linux OS? if yes, what are the recommended settings to be used?If this Session is not applicable, then what settings do we need to be set?Ref: OS Patch Management Settings for Groups – AutomoxThanks,Shoaib

2
M
4 months ago
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lamadorRookie
asked in Find & Share Worklets

macOS - Use worklet to deploy file

Hi Team, i see a worklet to deploy file to certain directories for windows but not macOS. How would i be able to move a file into a certain directory in macOS? thanks

2
L
5 months ago
P
pgajwinstonRookie
asked in Using Automox

Filter on critical severity - Is your filter working?

For the past 2 months, our console fails to be able to report on severs that have high or critical severity. We are seeing an issue again when we try to filter devices by Severity for Critical or High patches, where it fails to load any devices.    We have a major patch window coming up on Saturday, and not having this available will mean that we need to manually verify patching on the majority of our servers, which is not acceptable. Is anyone else seeing this or is this local to our Automox console?

2
B
5 months ago
K
Kamelh
asked in Using Automox

Register automox device on Intune

Hello, We are currently using Automox to manage our linux device. Our user have to register frequently from the intune portal so that their device show in intune.I would like to know if it is possible to register automatically from automox to intune without any action from our user? Best regards

2
K
5 months ago
V
Vimi PooranmalRookie
asked in Find & Share Worklets

Uninstall GotoMeeting

Hello, I am trying to use Automox to uninstall GoToMeeting across our environment but I am failing. Has anyone successfully completed this take with a worklet? 

1
J
5 months ago
C
challPro
asked in Find & Share Worklets

Worklet BitLocker Encryption - Not working

Hello! I have used this Automox approved worklet in the past but now in the Activity log it only outputs “1”  and never encrypts the drive Computer is on 22H2 Windows 10 ProPowerShell 5 Eval<#.SYNOPSIS Enforce Bitlocker Encryption - Evaluation Script OS Support: Windows 8(Server 2012) and above Powershell: 4.0 and above Run Type: Evaluation or OnDemand.DESCRIPTION This Worklet is designed to grant an Admin the ability to encrypt physical drives on a client device using BitLocker. A TPM chip is required to perform the default actions of this worklet. If a non-TPM device is encountered, the Worklet will exit without making any changes, and a note will be added to the Activity Log. Usage: The Evaluation script uses only 1 variable that controls the scope of drives to be encrypted. This variable should be the same value as the Remediation script to ensure devices are targeted correctly. Values provided should be between quotes after the "=". Use only one

0
C
5 months ago
C
challPro
asked in Find & Share Worklets

Enforce BitLocker Encryption

Hello! I have used this Automox approved worklet in the past but now in the Activity log it only outputs “1”  Computer is on 22H2 Windows 10 ProPowerShell 5 Eval<#.SYNOPSIS Enforce Bitlocker Encryption - Evaluation Script OS Support: Windows 8(Server 2012) and above Powershell: 4.0 and above Run Type: Evaluation or OnDemand.DESCRIPTION This Worklet is designed to grant an Admin the ability to encrypt physical drives on a client device using BitLocker. A TPM chip is required to perform the default actions of this worklet. If a non-TPM device is encountered, the Worklet will exit without making any changes, and a note will be added to the Activity Log. Usage: The Evaluation script uses only 1 variable that controls the scope of drives to be encrypted. This variable should be the same value as the Remediation script to ensure devices are targeted correctly. Values provided should be between quotes after the "=". Use only one value per variable. Multiple

0
C
5 months ago
M
MD Shoaib PashaNovice
asked in Patch Tuesday

Patch Scheduling date\time

Hi Team,We have two patching group for PC name Pilot PC and Prod. Just wanted to know what the best practice is install the updated-on Pilot and Prod PC’s?Need to know how frequently we are patching Pilot and Prod group with Data and time.Thanks,Shoaib 

0
M
5 months ago
B
bfussyRookie
asked in Find & Share Worklets

linux worklet - create user , variable, prompt for information

Hi all, I’m a newbie to automox. I was trying to write a worklet to create a linux os account/s. To do that that would require the worklet to prompt for name to use for a variable. Does anyone have any experience with this type of task?

1
M
5 months ago
L
laurencechildsnsNovice
asked in Find & Share Worklets

how do we determine size of storage hardware installed in our endpoints?

Most of our staff are remote from our office, hence using Automoxwe haven’t bene great at recording hardware configurations, specifically we need to know size of SSDs installed in our endpointscan we use Automox to report on that detail?

10
L
5 months ago
M
MD Shoaib PashaNovice
asked in Patch Tuesday

Why do we need to open port 80 all inbound/outbound for *.digicert.com

Hi Team,Wanted to know why port 80 has been used for *.digicert.com and *.digicertcdn. Also, why do we need to open inbound port for *.digicert.com?Thanks,Shoaib

2
M
5 months ago
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